Self-Help Documents and Downloads

Anti-Virus

Anti-Virus and Anti-Spyware Downloads

E-mail and Calendar

Configuring Email on Apple iOS Devices (iPhone, iPad)

Configuring Email on Windows Mobile Devices

Configuring Email on Android Device

Email Reduction Strategies

Finding Directory Information

Recognizing Phishing Emails

Networking and Wi-Fi

Connect Key (Network Access)

Mapping a Network Drive

Virtual Private Networking (VPN)

Tips and Best Practices for Optimal Home Wi-Fi Internet Connections

Mobile Devices

Mobile Device Support

Securing Mobile Devices

OTHER

Setting an Automatic Backup for Windows

Password Management

Change Puget Sound Password (includes Policy and Security Guidelines)

Puget Sound Login Applications

Telephones/Telecommunication

Cisco Phone Quick Reference Guide

Cisco Phone Voicemail Guide

Zoom (for faculty/staff)

Zoom (for students)

For complete Cisco phone guides, see Telephone Self-Help Documents

 VDESK

Getting Started with vDesk

vDesk Frequently Asked Questions (FAQ)

PRINTING

Student Printing

Faculty/Staff Printing on Konica Copiers