Service Announcements

Technology Services utilizes an Incident Communication Plan to facilitate timely communication regarding technology maintenance and service interruptions to Puget Sound Critical Services. As part of this plan, Technology Services posts announcements on this page and encourages Puget Sound community members to sign up for our TS Communications listserv.

To opt in to the TScommunications listserv:

1. Navigate to https://mailweb.pugetsound.edu/mailman/listinfo 
2. Locate TScommunications from the list and click on the name.
3. Fill out the information in the “Subscribing to TScommunications” section.

To prevent TS notifications from being lost in your inbox or to learn more about filtering messages, check out these resources:

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  SUBSCRIBE TO SERVICE ANNOUNCEMENTS

  • {PeopleSoft Financials} System Maintenance – Friday May 24, 6 p.m. – 9 p.m.
    May 24, 2019 10:44 AM

    This is an announcement from Technology Services (TS). Please see details below.

    PeopleSoft Financials: System Maintenance

    Friday, May 24 from 6:00 p.m. to 9:00 p.m.

    REASON FOR IMPACT: Technology Services is updating the PeopleSoft Financials database.  

     

    ADDITIONAL INFORMATION:

    ·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

     

    To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

     

     

  • {Login System} Shibboleth System Maintenance – Tuesday May 21 @ 7 a.m. – 7:30 a.m.
    May 20, 2019 3:25 PM

    This is an announcement from Technology Services (TS). Please see details below.

    Login System: Shibboleth System Maintenance

    Tuesday, May 21st from 7:00 a.m. to 7:30 a.m.

    REASON FOR IMPACT: Technology Services needs to update Shibboleth to link to the correct Puget Sound Forgotten Username and Forgotten Password pages. Shibboleth is a tool that enables people to login to sites and systems with their Puget Sound username and password.

     

    ADDITIONAL INFORMATION:

    ·         People may encounter an error when logging into third party websites with their Puget Sound credentials. This only applies to third party sites that leverage Shibboleth for single sign on (sign on with Puget Sound credentials).    

    ·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

     

    To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

     

  • System Maintenance – Tuesday May 14, 8 p.m.-9 p.m.
    May 8, 2019 9:08 AM

    This is an announcement from Technology Services (TS). Please see details below.

    KACE: System Update

    Tuesday, May 14 from 8:00 p.m. to 9:00 p.m.

    REASON FOR IMPACT: Technology Services will be updating our ticketing system (KACE) to the latest version.

     

    ADDITIONAL INFORMATION:

    ·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

     

    To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

     

  • {PeopleSoft Campus Solutions} System Maintenance – Friday May 3, 5 p.m. – 5:15 p.m.
    May 7, 2019 1:27 PM

    This is an announcement from Technology Services (TS). Please see details below.

    PeopleSoft Campus Solutions: System Maintenance

    Tuesday, May 7 from 5:00 p.m. to 5:15 p.m.

    REASON FOR IMPACT: Technology Services needs to reboot the PeopleSoft Campus Solutions database.

     

    ADDITIONAL INFORMATION:

    ·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

     

    To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

     

  • {PeopleSoft Campus Solutions} System Maintenance – Friday May 3, 5 p.m. – 5:15 p.m.
    May 3, 2019 4:08 PM

    This is an announcement from Technology Services (TS). Please see details below.

    PeopleSoft Campus Solutions: System Maintenance

    Friday, May 3 from 5:00 p.m. to 5:15 p.m.

    REASON FOR IMPACT: Technology’s Services needs to reboot the PeopleSoft Campus Solutions database.

     

    ADDITIONAL INFORMATION:

    ·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

     

    To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

     

  • PeopleSoft PLANNED HR Oracle Database Upgrade – Fri, Apr 19th @ 6 – 8 p.m.
    April 18, 2019 3:20 PM

    PeopleSoft Upgrade: Planned HR Oracle Database Upgrade

    Friday, April 19th @ 6 – 8 p.m.

     

    SYSTEMS IMPACTED:  PeopleSoft Human Relations Management System will be unavailable during the maintenance window

     

    REASON FOR IMPACT: Upgrading databases is part of our standard practices to maintain a reliable environment.

     

    ADDITIONAL INFORMATION:

    ·         myPugetSound will still be available during the maintenance window.

    ·         Some of the links within myPugetSound may not work if they originate from PeopleSoft Human Relations Management System.

    ·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

     

    To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

     

     

        Steve

    Steve Dawson

    Technology Services

    Office: ext 3394

    Mobile: 757-234-1801

     

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