Service Announcements

  • Internet Outage – 2/15/2017 [Resolved]
    February 15, 2017 11:44 AM

    UPDATE: K20 has informed us that the maintenance was completed as scheduled.  The total down time was less than 10 minutes.

    Our main internet provider will be doing an urgent configuration change tonight from 11 PM to 1 AM to address a software bug.  The internet will be unavailable for periods of up to 5-10 minutes during this time.

    Thank you

  • Network Maintenance for 2/18/2017 [Complete]
    February 15, 2017 9:55 AM

    UPDATE:
    Network maintenance has been completed.
    ————————–
    On Saturday 2/18/2017 from 8am to 5pm, Network Services will be doing maintenance in the following buildings:

    Weyerhaeuser
    Field House

    Network services including data, wireless and VOIP will be unavailable for periods of 15-30 minutes in each building throughout the day.

    This work is necessary for to improve network connectivity through-out the campus.

    Thank you for your patience as we conduct this important work!

    Network Services

  • Pre-Production Server Patch Maintenance 02/12/2017 [completed]
    February 7, 2017 1:21 PM

    [update 1:30 pm. 02/12/2017] Our scheduled maintenance has been completed successfully.

    [original] Pre-Production Server Patch Maintenance is scheduled for Sunday, 02/12/2017, from 8 am. to 5 pm. This should NOT affect any production services such as email, individual and departmental file shares, database applications, or web services (Moodle, vDesk, etc.). If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

    Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

  • Fieldhouse and Aquatics Network Unavailable Due to Scheduled Facilities Maintenance 01/13/2017 [completed]
    January 13, 2017 8:30 AM

    [completed 3:00pm]

    Facilities has completed their work.

    Facilities is performing scheduled electric maintenance in the Fieldhouse. This means all network-related services (phone, internet, wifi) will be unavailable until the power is back on.

    Thank you for your patience.

  • Campus Systems Unavailable Due to Scheduled Maintenance 01/08/2017 [completed]
    January 3, 2017 8:52 AM

    [update 01/8/2017 11:15 a.m.] Our scheduled maintenance has been completed successfully.

    [original] Production server patch maintenance is scheduled for Sunday, January 8th, from 3:00 a.m. until noon. During this time, all campus systems will be intermittently or entirely unavailable. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, campus file servers, and Exchange (email and calendar). An update will be posted once this maintenance is completed.

    Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

  • Internet Outage – December 28th, 2016 [Resolved]
    December 28, 2016 11:16 PM

     

    Update: Our main Internet has been restored by our provider.

    Our main internet provider K20 is doing maintenance that will cause intermittent disruptions to the internet from December 28th 8 PM to December 29th 2 AM.  Access to VPN2 will also be intermittent during this time.  However, all internal network access will be unaffected.  Our secondary internet link will remain active.  If there is a need to gain access to internal network resources please use VPN1.

    Thank you,

    Network Services

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