Service Announcements

Technology Services utilizes an Incident Communication Plan to facilitate timely communication regarding technology maintenance and service interruptions to Puget Sound Critical Services. As part of this plan, Technology Services posts announcements on this page and encourages Puget Sound community members to sign up for our TS Communications listserv.

To opt in to the TScommunications listserv:

1. Navigate to https://mailweb.pugetsound.edu/mailman/listinfo 
2. Locate TScommunications from the list and click on the name.
3. Fill out the information in the “Subscribing to TScommunications” section.

To prevent TS notifications from being lost in your inbox or to learn more about filtering messages, check out these resources:

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  • Planned Network/Server Maintenance
    February 13, 2019 2:39 PM

    This is an announcement from Technology Services (TS). Please see details below:

    Puget Sound Systems and Applications: Planned Network/Server Maintenance

    Saturday and Sunday, February 16-17, 2019 from 6a.m.-6p.m.

    SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:  

    ·         Domain Controller – DNS server (users may experience a brief delay when logging in and accessing some programs)

    ·         Safe Connect Server – (new users who haven’t been on the network before may experience a failure to connect. Users should wait a few minutes and try again)

    DATE(s) of IMPACT: Saturday and Sunday, February 16-17th, 6 a.m. – 6 p.m.

    REASON FOR IMPACT: To ensure a secure and reliable computing environment, TS will be completing cut-over maintenance on selected Puget Sound servers.

    ADDITIONAL INFORMATION:

    ·         The university network, internet access and wireless will NOT be affected.

    ·         Technology Services requires periodic planned maintenance windows to ensure a secure and reliable computing environment. Thank you for your patience as we conduct this important work.

    ·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

    To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

     

        Steve

    Steve Dawson

    Technology Services

    Office: ext. 3394

     

  • PeopleSoft DEV/TST Patch Maintenance: Wed, Feb 20th @ 6 a.m. – 7 p.m.
    February 13, 2019 10:21 AM

    This is a message from Technology Services regarding upcoming scheduled Patch Maintenance. Please see details below.

    PEOPLESOFT DEV & TST:  Patch Maintenance

    Wednesday, February 20th:  6 a.m. – 7 p.m. 

    SYSTEMS IMPACTED:

    ·         DEV: All PeopleSoft DEV environments will be unavailable [PA91DEV, CS92DEV, FN92DEV, HR92DEV]

    ·         TST: All PeopleSoft TST environments will be unavailable [PA91TST, CS92TST, FN92TST, HR92TST]

    REASON FOR IMPACT

    ·         Standard maintenance to maintain a secure, reliable environment

     Please let us know if you have any questions or concerns.

     

        Steve

    Steve Dawson

    Technology Services

    Office: ext. 3394

    Mobile: 757-234-1801

     

  • PeopleSoft DEV/TST Patch Maintenance: Wed, Feb 13th @ 6 a.m. – 7 p.m.
    February 12, 2019 9:55 AM

    This is a message from Technology Services regarding upcoming scheduled Patch Maintenance. Please see details below.

    PEOPLESOFT DEV & TST:  Cancelled Patch Maintenance for

    Wednesday, February 13th:  6 a.m. – 7 p.m.  This event will be reschedule at a future date to be determined.

     Please let us know if you have any questions or concerns.

     

        Steve

    Steve Dawson

    Technology Services

    Office: ext 3394

    Mobile: 757-234-1801

     

     

  • PeopleSoft DEV/TST Patch Maintenance: Wed, Feb 13th @ 6 a.m. – 7 p.m.
    February 7, 2019 8:13 AM

    This is a message from Technology Services regarding upcoming scheduled Patch Maintenance. Please see details below.

    PEOPLESOFT DEV & TST:  Patch Maintenance

    Wednesday, February 13th:  6 a.m. – 7 p.m. 

    SYSTEMS IMPACTED:

    ·         DEV: All PeopleSoft DEV environments will be unavailable [PA91DEV, CS92DEV, FN92DEV, HR92DEV]

    ·         TST: All PeopleSoft TST environments will be unavailable [PA91TST, CS92TST, FN92TST, HR92TST]

    REASON FOR IMPACT

    ·         Standard maintenance to maintain a secure, reliable environment

     Please let us know if you have any questions or concerns.

     

        Steve

    Steve Dawson

    Technology Services

    Office: ext 3394

    Mobile: 757-234-1801

     

     

  • {PeopleSoft DEV/TST} PLANNED MAINTENANCE: Refreshes – Thurs, Jan 24 @ 6 a.m. – Fri Jan 25 @ 5 p.m.
    January 25, 2019 2:46 PM

    The following planned maintenance refreshes have been completed.

    PeopleSoft Refreshes: Planned Maintenance

    Thursday, January 24 @ 6 a.m. – Friday, January 25 @ 5 p.m.

    SYSTEMS IMPACTED:  

    ·         DEV Refreshes:

    o   Impact: The following PeopleSoft DEV environments will be unavailable [PA91DEV, CS92DEV, FN92DEV, HR92DEV]

    o   Duration: Thursday, January 24th all day

    ·         TST Refreshes:

    o   Impact: All PeopleSoft TST environments will be unavailable [PA91TST, CS92TST, FN92TST, HR92TST]

    o   Duration: Friday, January 25th all day

     

  • {Phones} Intermittent Outbound Call Issue, January 24 beginning at 8:45 a.m.
    January 24, 2019 8:59 AM

    This is an announcement from Technology Services (TS). Please see details below.

    PHONES: Intermittent Outbound Call Issue

    Thursday, January 24, 2019 beginning at 8:45 a.m.

    REASON FOR IMPACT: Technology Services has identified an issue with outbound calls intermittently dropping. We’ve determined that the issue is with our telephone provider, Allstream and we are waiting on an update from them regarding time to resolution. We will send an update as soon as one is available.

     

    ADDITIONAL INFORMATION:

    ·        For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

     

    To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

     

     

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