Service Announcements

Technology Services utilizes an Incident Communication Plan to facilitate timely communication regarding technology maintenance and service interruptions to Puget Sound Critical Services. As part of this plan, Technology Services posts announcements on this page and encourages Puget Sound community members to sign up for our TS Communications listserv.

To opt in to the TScommunications listserv:

1. Navigate to https://mailweb.pugetsound.edu/mailman/listinfo 
2. Locate TScommunications from the list and click on the name.
3. Fill out the information in the “Subscribing to TScommunications” section.

To prevent TS notifications from being lost in your inbox or to learn more about filtering messages, check out these resources:

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  SUBSCRIBE TO SERVICE ANNOUNCEMENTS

  • {wnfs03} Planned Server Migration Fri Dec 13 @ 5 p.m. – Mon Dec 16 @ 7:30 a.m.
    December 11, 2019 4:48 PM

    This is an announcement from Technology Services (TS). Please see details below.

    Wnfs03: Planned Server Migration

    Friday December 13 @ 5 p.m. – Monday December 16 @ 7:30 a.m.

    REASON FOR IMPACT: Technology Services will be migrating the file server wnfs03 to a new server this weekend.

     

    ADDITIONAL INFORMATION:

    ·         Files written over the maintenance period may not be available when the new server is put into production.  Technology Services will retain data written over the weekend on the old server and move it after the migration to the new server is complete.

    ·         Please reboot your system if you are unable to access files after the maintenance is complete.

    ·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

     

    To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

  • {Network} Intermittent Internet Connectivity Concerns – Wed Dec 11 @ 12:45 p.m. – 1:47 p.m. [RESOLVED]
    December 11, 2019 3:09 PM

    This is an announcement from Technology Services (TS). Please see details below.

    NETWORK: Intermittent Internet Connectivity Concerns [RESOLVED]

    December 11, 2019 at 12:45 p.m. – 1:47 p.m.

    REASON FOR IMPACT: Technology Services has noticed intermittent issues with Internet/Network connectivity. Some users may have experienced issues connecting to the internet. Our vendor for network connectivity experienced a short outage and the issue has been stabilized. The vendor has engineers investigating the cause.

    ADDITIONAL INFORMATION:

    ·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

     

    To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

     

  • {Network} Intermittent Internet Connectivity Concerns – Wed Dec 11 @ 12:45 p.m.
    December 11, 2019 1:06 PM

    This is an announcement from Technology Services (TS). Please see details below.

    NETWORK: Intermittent Internet Connectivity Concerns

    December 11, 2019 at 12:45 p.m.

    REASON FOR IMPACT: Technology Services has noticed intermittent issues with Internet/Network connectivity. Some users may experience issues connecting to the internet. We will send out an update via the TS Communications list when we have more information or if we experience any other Internet issues.

    ADDITIONAL INFORMATION:

    ·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

     

    To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

     

  • {wnfs02} Planned Maintenance Dec 10 @ 1 a.m. – 1:30 a.m.
    December 9, 2019 3:34 PM

    This is an announcement from Technology Services (TS). Please see details below.

    Wnfs02: Planned Maintenance

    Monday December 10 from 1 a.m. to 1:30 a.m.

    REASON FOR IMPACT: Technology Services will be restarting the server wnfs02 to complete a software installation.

     

    ADDITIONAL INFORMATION:

    ·         Files stored on the server will be intermittently accessible to users during the maintenance period.

    ·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

     

    To opt out from receiving these messages in the future, please go to mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

  • {PeopleSoft HR} Planned Maintenance: Friday Dec 6 @ 5 p.m. – Sunday Dec 8 @ 8 p.m. [COMPLETE]
    December 8, 2019 8:38 AM

    This is an announcement from Technology Services (TS). Please see details below:

    PeopleSoft HR: Planned Maintenance [COMPLETE]

    Friday, December 6 @ 5 p.m. – Sunday December 8 @ 8 p.m.

    REASON FOR IMPACT: To ensure a secure, reliable computing environment Technology Services will be updating the PeopleSoft Human Relations Management System to the latest version release. This system will be unavailable during the maintenance window.  

    ADDITIONAL INFORMATION:

    ·         If you have issues connecting to PeopleSoft HR after the planned maintenance please try clearing your browser cache.

    ·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

     

    To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

     

  • {PeopleSoft Financials] Planned Maintenance: Friday Dec 6 @ 5 p.m. – Sunday Dec 8 @ 8 p.m. [COMPLETE]
    December 8, 2019 8:38 AM

    This is an announcement from Technology Services (TS). Please see details below:

    PeopleSoft Financials: Planned Maintenance [COMPLETE]

    Friday, December 6 @ 5 p.m. – Sunday December 8 @ 8 p.m.

    REASON FOR IMPACT: To ensure a secure, reliable computing environment Technology Services will be updating the PeopleSoft Financials System to the latest version release. This system will be unavailable during the maintenance window.  

    ADDITIONAL INFORMATION:

    ·         If you have issues connecting to PeopleSoft Financials after the planned maintenance please try clearing your browser cache.

    ·         For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

     

    To opt out from receiving these messages in the future, please go to https://mailweb.pugetsound.edu/mailman/listinfo/tscommunications and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.

     

     

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