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Technology Services

Support Portal

Tech Center in Collins Library

Mailing Address
1500 N. Warner St. #1068
Tacoma, WA  98416-1068

253.879.8585

Business Hours

Monday - Friday
8 a.m. - 5 p.m.

The university's single sign-on (SSO) and multi-factor authentication (MFA) provider, Okta, announced that the SMS (text message) and Voice Call options for MFA and account recovery would no longer be offered. In light of these changes, Technology Services has put together resources for the campus community to assist in navigating this transition. 

Take action now

We encourage you to set up a supported security method, such as Okta Verify or Google Authenticator, and remove the phone security method as soon as possible. You can do this from your account settings on login.pugetsound.edu. Please review the resources below. 

Managing MFA
Step-by-step instructions on how to set up a supported security method for MFA
Support
Submit a service request if you need assistance with transitioning your MFA method