Technology Services

Technology Services Departments:

For assistance, contact the Technology Service Desk at 253.879.8585,, through our Online Service Desk, or by visiting the Tech Center in Collins Memorial Library.

News & Projects

  • TS Welcomes David Nichols
    July 16, 2018 9:17 AM

    David Nichols joined Media Services in January 2018 as a Digital Media Specialist.

    David is an audio engineer and digital media specialist from Tacoma, Washington.  Prior to arriving at Puget Sound, he was the media technician for Pierce College where he oversaw audio-visual technology and design for two separate campuses.

    In addition to working in higher education, David has worked extensively in the music and film industry and has audio engineering, production, and composition credits on dozens of music albums, films, and television shows.  He studied at Chinese University of Hong Kong before earning a bachelor’s degree from the University of Washington.

    Outside of work, David enjoys traveling, cycling, skateboarding, and making music in his home recording studio.

    Technology Services is  pleased to bring David’s unique talents and abilities to the Puget Sound Community!

  • TS Welcomes Adam Rosencrantz
    May 31, 2018 12:02 PM

    Adam Rosencrantz recently joined the TS staff in January as a Digital Media Specialist in Media Services.

    As a digital media specialist Adam has had extensive experience in a wide range of audio and visual productions over the last 25 years. He entered the field working for an NBC affiliate where he developed his passion for visual communications.

    After attending the Art Institute, Adam was a Multimedia Developer for a locally based, global simulation company. In this position he worked for the Marketing team to develop, design and deploy corporate and product focused materials for use in Sales, trade shows and other marketing efforts. He also produced, story boarded, shot, and edited interactive law enforcement training videos for both law enforcement and the military.

    Most recently, Adam was a Sr. Multimedia and Training Specialist at an industry leading telematics company. There, he assisted the marketing team with video production needs, which included shooting and editing marketing pieces. In addition to video production, he also functioned as the corporate photographer for events, and created marketing colateral, including customer testimonials. Adam also maintained all of the internal and external training materials, including help related resources for all company products.

    Currently, outside of his work at the university, Adam enjoy working for the Renton IKEA Performing Arts Center and the Auburn Performing Arts Center as a lead lighting technician for the live shows.

    Technology Services is very pleased to have Adam bring his great experience and expertise to the Puget Sound community in Media Services!

  • Technology Services Summer Office Relocations
    May 18, 2018 10:05 AM

    As a part of the university’s remodeling and relocation work in the lower level of the Collins Library, Media Services, Educational Technology, and the Service Desk will be moving to temporary office locations from Thursday, May 17 through the end of the summer.

    • Media Services will be located in Jones 303.  They will continue to operate equipment check out as normal; however, there may be some items that are not available during this window.  Please reach out for any specific needs in advance.
    • Educational Technology will be located in Thompson 420.
    • The Service Desk and Student Technology will be temporarily located in McIntyre 212 and 204.

    Media Services and the Service desk can still be reached by calling ext. 8585 and their regular respective email addresses.  There will be signage on the 2nd floor of McIntyre and 3rd floor of Jones directing you to these locations should you need assistance locating these offices during the summer.

    If you have any questions, please do not hesitate to reach out to Ann Gleason at or ext. 3244.

  • TS Welcomes Dennis Chin
    March 7, 2018 9:02 AM

    Many of you have already been introduced to Dennis Chin, our new Manager of Client Support Services, but we wanted to officially welcome him to the University of Puget Sound and Technology Services. Dennis previously worked in technology support at Nordstrom and we are excited to have him apply his excellent customer service skills in Client Support. Dennis is located within the Client Support office in the lower level of Collins Library. If you haven’t met him yet, stop by and say hello or give him a call at 3940.

  • TS Welcomes Michelle Taylor
    February 8, 2017 8:37 AM

    Technology Services is pleased to welcome Michelle Taylor as our new Business Analyst!

    Michelle grew up in Northern California and proceeded to Washington State where she received her degree in Business Administration.  She now calls the Pacific Northwest home and has seven years of corporate finance and business analytics experience.

    She enjoys photography, exercising outdoors and spending time with family.  Michelle is excited to be part of the campus community!

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