Alumni Frequently Asked Questions

Curious about the Logger[net] transition or Alumni Email? The below frequently asked questions should help you get started. If you have additional questions, please contact the Office of Alumni and Parent Relations at alumoffice@pugetsound.edu or 253.879.3245. 

 

Logger[net] Transition

The university has transitioned from Logger[net] and is leveraging technology that alumni use in their everyday lives to replace its functionality.

The ASK Network, formerly on Logger[net], can now be found on LinkedIn.

The social media functions of Logger[net] have been replaced with Facebook, Instagram, Twitter, and other social media sites that provide better avenues for Loggers to connect.

The vendor we had been using for alumni email phased out this service on February 29, 2016. These accounts are being replaced with true inboxes run through Microsoft Office 365, bringing these alumni accounts into the same servicing networks used by the rest of the university. More information about the alumni email accounts can be found below. 

Finally, the Logger[net] directory is being replaced by a new alumni directory, where alumni can easily update and share their information with other Loggers online. Alumni were sent an email on April 6th with login instructions for the new directory. If you did not receive this email and would like to access the directory, please contact us at alumoffice@pugetsound.edu.

Alumni Email

  • How do I sign up for an Alumni Email account?
    If you would like to sign up for an Alumni Email account, you are able to do so through the Office of Alumni and Parent Relations. After you have submitted a request form, please allow up to 7 business days for processing, at which point you will be sent an email with your login information.
  • How do I set up and log into my new email account?
    Go to http://portal.office.com and enter your username and password at the login page. Your user name is your new Puget Sound alumni email address.
  • Where do I get my user name and login?
    If you ever used Logger[net], the previous alumni email forwarding system, you should have received an email with your new username and a temporary password from the Office of Alumni and Parent Relations in February 2016. If you did not receive this email, or if you need your username and password sent again, please email alumoffice@pugetsound.edu.
  • When I log in why am I being asked to change the password? Why do I need to enter a second email address and phone number?
    The first time you log in, you will be asked to change your temporary password to a permanent password of your choosing. The secondary email address and phone number are used to help you reset your password in case you forget it.
  • What if I forget my password?
    Follow these instructions on screen to reset your password. If you ever have any trouble logging into your email, don’t hesitate to contact the Office of Alumni and Parent Relations at alumoffice@pugetsound.edu or 800.339.3312.
  • How do I forward my @alumni.pugetsound.edu email to another email account?
    • Login to your email using your alumni email account and password at http://portal.office.com
    • Select the "Mail" icon
      Mail Icon
    • Once in your email account, click on the Gear in the upper right-side of the screen, then choose Options
    • On the left-hand side, find Mail > Accounts > Forwarding
    • Click on “Start forwarding”
    • Enter the email address you’d like to have your Puget Sound email forwarded to, then click "Save."
  • What services are included with the new email account?
    • A Full Office 365 Education email account that includes access to the following on all popular devices and web browsers:
      •  50GB of email storage
      • Calendar: keep track of and access your calendar appointments or meetings with other people
        • Tip: Add the FindTime App from Microsoft to schedule appointments with other people that do not have Puget Sound Email addresses.
      • Contacts list: Keep track of your contacts
      • Task list: keep to-do lists and other tasks needed to track your work.
      • Office 365 Groups: work with others using a shared calendar, file storage, and common email account to track conversations. (Limited to other Puget Sound alumni with Office 365 Education email accounts).
    • Note if you are new alumni: The alumni account receives a subset of the services available to students faculty, and staff.
  • How do I get email on my mobile device?
  • Will Logger[net] be turned off?
    • Yes, Logger[net] email forwarding no longer functions. You should set up your new @alumni.pugetsound.edu email right away, and then notify anyone who might be emailing you at your old Logger[net] address.
  • Can I change my email address?
    Due to requirements for providing the new email service, all alumni will receive @alumni.pugetsound.edu email addresses. If your name changes and you need the part of your email address infront of the "@" sign updated, please contact the Office of Alumni and Parent Relations at alumoffice@pugetsound.edu or 800.339.3312.
  • I tried to set up the email account and I don't know the server name. What do I do?
    Most email clients should allow you the option to add an Exchange account, which is the preferred way to set up your email. However, if you need to input server settings directly, please use the following:
    • POP: outlook.office365.com
    • IMAP: outlook.office365.com
    • SMTP: smtp.office365.com (port 587)

Generally you will not need the SMTP, IMAP or POP server addresses as your email client should have the option to add an "Exchange" or "Microsoft Exchange", or "Office 365" Email account.

If you are trying to get the email on a mobile device please go to https://portal.office.com/OLS/MySoftware.aspx and follow the links on the screen to get the Outlook app for your phone.

After getting the app, log in using your Puget Sound Alumni email user name and password.

  • Who do I contact for additional questions?
    Please contact the Office of Alumni and Parent Relations at alumoffice@pugetsound.edu or 800.339.3312.

 

Alumni Directory

  • How do I log in to the Alumni Directory?
    • Check your email inbox for your personalized email containing a temporary User ID and Password.
    • Go to pugetsound.edu/alumnidirectory. You will be asked to confirm that you agree to the terms and conditions of use.
    • Enter your login information, being sure to include any leading zeroes, and click the Sign In button.
    • You will be asked to create a new User ID and Password and to provide an email address. Please be sure to change your User ID and password to something that is private and easy for you to remember, and remember the email address provided.
    • You will be asked to choose from a list of hint questions and provide an answer, as well as an email address that can be used to contact you with account information in case you forget your password. Please be sure to provide and confirm an email address. If you are having difficulty accessing your account, see the question below.
    • Once you hit Submit, you may be asked to re-confirm that you agree with the terms and conditions of use, but then should be directed to your main menu, labelled Options.
  • I signed in and changed my User ID and Password, but my session timed out and my new login information isn't working. What do I do?
    • We are aware that some people have encountered problems logging in to the new Alumni Directory. If you find that you have experienced problems logging into the directory, please let us know by email at alumoffice@pugetsound.edu or by phone at 253-879-4636 and we will be sure to help you gain access to your account.
  • I entered the wrong login information too many times and the directory locked me out. What now?
    • After several failed login attempts the directory may lock you out of the system. This lock-out lasts for 20 minutes, after which time you will be able to log in again. If you think you may need a password or User ID reminder, see the question above.
    • We are aware that some people have encountered problems logging in to the new Alumni Directory. If have experienced problems logging into the directory, please let us know at alumoffice@pugetsound.edu or by phone at 253-879-3245 and we will help you gain access to your account.
  • What if I forget my User ID or Password?
    • If you have logged in previously and forget your User ID or Password, visit the login page and click on “Did you forget your user id or password?”
    • If you remember your User ID but have forgotten your password, enter your User ID in the box provided and hit Submit. If your User ID is valid, you will see a message saying an email has been sent with the information you requested. Check your email inbox for a message from University of Puget Sound with the subject: “New Information.” It will contain a new temporary password that you will use to access your account before creating a new password that only you know.
    • If you can’t remember your User ID, enter the email address you used for your initial login in the box provided and hit Submit. If your email address is valid, you will see a message saying an email has been sent with the information you requested. Check your email inbox for a message from University of Puget Sound with the subject: “New Information.” It will contain a reminder of your login name, which you should then be able to use either to login or request a temporary password for reset.
  • How do I search for my friends?
    • Select 'Search for Other Members', and then enter the last name, then a forward slash ‘/’, followed by the first (and middle, if relevant) name(s) of the person you are looking for. Note that to search by name you need to enter it is: Last Name/First Name.
    • You do not need to fill every search criteria box, but including additional criteria may help you to narrow the search.
  • Who can see my information?
    • While exploring your “View or Update your Information” section, you can see what is visible for each category of information. Within each category (Address, Name, etc.), each line of information will be followed by the question “Publish?” on the right-hand side.
    • If a line of information is hidden, the question appears as “Publish?: No.” If public, the question appears as “Publish?: Yes.”
    • If you would like to edit this setting, select “Edit” to the left of the information in question. Once you click on the link, your information will be editable.
    • To save your changes, click the red “Update” button at the bottom of the page.
    • Note: All edits made in the Alumni Directory are reviewed by a University staff member before being published. Some changes may take up to 2 business days to appear. If you have an urgent concern about a change you have made, please contact the Alumni Office at 253.879.3245 and we will be sure to address your concern.
  • How can I easily hide or publish all of my information?
    • If you would like to hide a specific type or line of information, please see the “Who can see my information?” question above.
    • If you would like to hide all of your information:
      • Selecting ' Do not publish any information about me.' will globally change all data rows to not be published and unseen by other alumni. You will see a confirmation message that says: “ALL your information has been updated to NOT be published.” You will then be unsearchable by other alumni.
    • If you would like to publish all of your information:
      • Selecting 'It is OK to publish my information.' will globally change all data rows (excluding Giving) to be published and seen by other constituents.
  • How do I change my information?
    • First, select 'View or Update your Information'. A menu of your current information will appear.
    • Select the category of information you would like to edit.
    • Next to that information will be an “edit” link in blue letters. Once you click on the link, your information will be editable.
    • To save your changes, click the red “Update” button at the bottom of the page.
    • Note: All edits made in the Alumni Directory are reviewed by a University staff member before being published. Some changes may take up to 2 business days to appear. If you have an urgent concern about a change you have made, please contact the Alumni Office at 253.879.3245 and we will be sure to address your concern.
  • I made an edit, but the change doesn't appear to go through? What's going on?
    • All edits made in the Alumni Directory are reviewed by a University staff member before being published. Some changes may take up to 2 business days to appear. If you have an urgent concern about a change you have made, please contact the Alumni Office at 253.879.3245 and we will be sure to address your concern.
  • What's the deal with specifying a "type" on my contact information?
    • If you decide to edit or add phone, address, or email information that requires you to specify a type, you must first choose a type before you can save your changes. If you specify that a phone number is “Bad,” it will be eliminated as a contact number going forward and will have to be re-added as a different type if you want it listed as a viable contact number.

I still have questions! Who should I contact?
If you have additional questions, please contact the Office of Alumni and Parent Relations at alumoffice@pugetsound.edu or 253.879.3245.