Scheduling Appointments

In order to ensure that we can extend our reach to all UPS students who wish to use our services, we have set limits to the number of appointments that any single student can make at the CWL as follows:

Maximum appointments per week
A student may schedule only two appointments each for writing advising, subject tutoring, and academic consulting in any seven day period and no more than four appointments total in that period. For instance, a student can schedule two appointments with a subject tutor for math and two appointments to work on a draft with a writing advisor in a seven day period. However, the student cannot make 3 writing appointments in a given seven day period. 

One appointment per day
Students may only schedule one appointment per day across all our services. Students are welcome to schedule more than one appointment during a week, but those cannot be on the same day.

One exception to the above policies is when we have unfilled openings on our schedule. These are appointments that would otherwise be left unused. In those cases, a student who has already reached their daily or weekly appointment limit may take an appointment on a "drop-in" basis or through the wait-list.

Note that students may only schedule appointments that they can attend in its entirety; meaning, students may not schedule an appointment for which they must arrive late or leave early.

Canceling Appointments

If you need to cancel your appointment, it is recommended that you do so three hours in advance. Please call 253.879.3404 or send an email to During midterms and finals, appointments should be cancelled 24 hours in advance and may be treated as a no-show if proper notice is not given. We often have more requests than we can possibly accommodate with appointments, so it is important to be courteous to your fellow students.

Holding Appointments

We can only hold your appointments for 10 minutes after the appointment is scheduled to begin. If you are running late, please call us to let us know that you are on your way so that we may hold your appointment. After 10 minutes, we’ll call the first person on the waitlist.

Missed Appointments

There are a limited number of appointments every day at the CWL, and we want to ensure that those appointment times are used. If you have consistent no-shows in the same semester and would like to continue using the CWL in this or future semesters, you may be blocked from making future appointments at the CWL until you have an in-person conversation with Deepti Dhir, the CWL Interim Director, explaining the circumstances of your missed appointments.

If you cannot make it to an appointment, call us, leaving a voicemail if no one answers (253.879.3404), or send us an email ( at least three hours in advance.

Alumni Appointments

Current University of Puget Sound students have priority for appointments, but University of Puget Sound alumni are welcome to make appointments at the CWL to work with a faculty member on refining a personal statement or other materials for post-graduate fellowship and scholarship applications. When necessary, these appointments can be conducted remotely via video conference. 

Take-Home Exams

We do not review take-home exams except in special circumstances.