Financial Aid Checklists

Below is a list of financial aid checklist items that result from filing the Free Application for Federal Student Aid (FAFSA). Not all of these checklists apply to all students. Please review your Financial Aid Checklist details in your Admission Portal (i.e. Asset Information Issue 1) and review the instructions below. Feel free to contact Student Financial Services at sfs@pugetsound.edu or 253.879.3214.

Asset Information Issue 1

Asset information is missing from your form. Select “Make a Correction” to update your information.

Citizenship Issue 1

The Department of Homeland Security did not confirm your status as a noncitizen in an immigration status that is eligible for the types of federal student aid for which you have applied. You must submit proof to Student Financial Services confirming your noncitizen immigration status. Please note: documentation of your status must be submitted in-person in Jones 019. This can be done when you arrive on campus prior to the start of the term.

Citizenship Issue 2

You didn’t indicate on your FAFSA form that you’re a U.S. citizen or eligible noncitizen. To receive federal student aid, you must be a U.S. citizen (or national) or an eligible noncitizen, such as a U.S. permanent resident, a resident of certain Pacific Islands, or as determined by the Department of Homeland Security. Select "Make a Correction" if you need to update your information.

Citizenship Issue 3

The U.S. Department of Homeland Security’s United States Citizen and Immigration Service has identified an existing case.

Citizenship Issue 5

You changed either your citizenship status or the Alien Registration Number (A-Number) that was verified with the Department of Homeland Security. Therefore, you must submit proof of your citizenship status to Student Financial Services. Please note: documentation of your citizenship must be submitted in-person in Jones 019. This can be done when you arrive on campus prior to the start of the term.

Citizenship Issue 7

The U.S. Department of Homeland Security (DHS) has not yet confirmed your status as a noncitizen in an immigration status that is eligible for federal student aid. DHS will continue to check its records and we will notify you when we receive more information from them.

Citizenship Issue 8

The Social Security Administration (SSA) did not confirm that you are a U.S. citizen. Please provide Student Financial Services with documentation of your U.S. citizenship (such as your U.S. Passport, Certificate of Naturalization, or Birth Certificate). If the documents support your status as a U.S. citizen, Student Financial Services will make a copy of your documentation and can continue to process your federal student aid. If you are an eligible noncitizen, select "Make Corrections" to update your information. Please note: documentation of your citizenship must be submitted in-person in Jones 019. This can be done when you arrive on campus prior to start of the term.

Citizenship Issue 9

You changed your citizenship status but this has not been verified with the Social Security Administration. Please provide Student Financial Services with documentation of your U.S. citizenship (such as your U.S. Passport, Certificate of Naturalization, or Birth Certificate). Please note: documentation of your citizenship must be submitted in-person in Jones 019. This can be done when you arrive on campus prior to the start of the term.

Citizenship Issue 10

You reported that you are an eligible noncitizen, but you didn’t provide your Alien Registration Number (A-Number).

Citizenship Issue 11

Your Alien Registration number (A-Number) has not been verified with the U.S. Department of Homeland Security. If incorrect or missing, please update your A-number and citizenship status accordingly. If you are a U.S. citizen, update the citizenship status and submit proof of citizenship to Student Financial Services. Please note: documentation of your citizenship must be submitted in-person in Jones 019. This can be done when you arrive on campus prior to the start of the term.

DHS Match

The Department of Homeland Security’s United States Citizen and Immigration Service hasn’t confirmed the validity of your Alien Registration Number (A-Number), which is needed to receive federal student aid. Select "Make Corrections" to review or update your information.

Eligibility Hold

Your FAFSA cannot be processed because of issues related to your eligibility. Please contact Federal Student Aid at 202.377.4600 or by email at applicationsystemsdivision@ed.gov for assistance.

Eligibility Hold 1

We weren’t able to verify your eligibility for federal student aid with one or more other federal agencies through computer matching programs. Student Financial Services will contact you if additional information is needed.

FAFSA Drug Response Issue 1

Your FAFSA form can’t be processed because of issues related to the Anti-Drug Abuse Act of 1988. To address these issues, contact us by phone at 202.377.4600 or by email at applicationprocessingdivision@ed.gov.

FAFSA Signature Issue 1

You didn’t sign your FAFSA form. Select "Make a Correction" to provide your signature electronically.

FAFSA Signature Issue - Parent

Your parent did not sign your FAFSA form. Your parent must log in to StudentAid.gov, select your FAFSA form from their Dashboard, and select “Make a Correction” to provide their signature electronically.

FAFSA Signature Issue - Parent 2

Your parent spouse or partner didn’t sign your FAFSA form. Your parent spouse or partner must log in to StudentAid.gov, select your FAFSA form from their Dashboard, and select "Make a Correction" to provide their signature electronically.

Family Size Issue 1

Your parent did not report their family size. Your parent must log in to StudentAid.gov, select your FAFSA form from their Dashboard, and select “Make a Correction” to update their information.

Family Size Issue 3

Your parent reported an unusually large number of family members. Your parent must log in to StudentAid.gov, select your FAFSA form from their Dashboard, and select "Make a Correction" to update their information.

Family Size Issue 4

You reported an unusually large number of family members. Select "Make Corrections" and update the information if it is inaccurate or confirm the number by reentering what you originally reported.

Family Size Issue 5

The marital status reported for the parent does not appear to agree with the updated family size reported. If one of those items is incorrect, you need to make a correction. Select “Make a Correction” to review or update your information.

Family Size Issue 6

You reported that you are married or remarried, and also reported a family size of less than two. Select “Make a Correction” to update your information.

Family Size Issue 7

You did not report an accurate family size. Select “Make a Correction” to update your information.

Family Size Issue 8

You did not report your family size. Select “Make a Correction” to update your information.

Foreign Income

You reported receiving an exemption for foreign income. Student Financial Services may request additional documentation from you.

Foreign Income 1

Your parent reported receiving an exemption for foreign income. Student Financial Services may request additional documentation from you.

Foreign Income 2

Your spouse reported receiving an exemption for foreign income. Student Financial Services may request additional documentation from you as we review this information before determining your eligibility for federal student aid.

Foreign Non-filer

The student’s parent indicated that they reside in a foreign country but did not file any tax return due to not earning any income. Student Financial Services has the authority to request certain financial documents from the student’s parent(s) to verify the student’s eligibility for federal student aid.

Incomplete FAFSA Issue 1

We received a form with an incomplete student name. Provide your full name in your Account Settings, then visit your "FAFSA Details" page (from My Activity) to continue working on your application. You will also need to select "Make Corrections" in the "Actions" menu to update your information on your FAFSA.

Incomplete FAFSA Issue 2

Important demographic information is missing from your form. Select “Make a Correction” to update your information.

Incomplete FAFSA Issue 3

Information about your high school completion is missing from your form. Select “Make a Correction” to update your information.

Incomplete FAFSA Issue 4

Information about your receipt of federal benefits is missing from your form. Select "Make Corrections" to update your information.

Incomplete FAFSA Issue 5

You didn’t report your spouse’s date of birth. Select “Make a Correction” to provide their birth date.

Incomplete FAFSA Issue 6

You reported that you live in a foreign country, but left the “Country” field blank. Select “Make a Correction” to update your information.

Incomplete FAFSA Issue 7

Important personal information is missing from your form. Select “Make a Correction” to update your information.

Incomplete FAFSA Issue 8

Important information is missing from your form regarding your status as an unaccompanied homeless youth. Select “Make a Correction” to update your information.

Incomplete FAFSA Parent

You indicated that your parents are unwilling to provide their information on your FAFSA form. Therefore the only federal student aid you may be eligible to receive is a Direct Unsubsidized Loan. The financial aid office at your college or career school may contact you to complete your application. If you want to be considered for other types of federal student aid, you must log in to StudentAid.gov, select "Make Corrections," and add your parent to your application.

Incomplete FAFSA Parent 1

Information about your parent’s receipt of federal benefits is missing from your form. Your parent must log in to StudentAid.gov, select your FAFSA form from their Dashboard, and select “Make a Correction” to update their information.

Incomplete FAFSA Parent 2

Your parent didn’t report their spouse’s date of birth. Your parent must log in to StudentAid.gov, select your FAFSA form from their Dashboard, and select “Make a Correction” to provide their spouse’s birthdate.

Incomplete FAFSA Parent 3

Critical information about your parent spouse or partner is missing from your form. Your parent spouse or partner must log in to StudentAid.gov, select your FAFSA form from their Dashboard, and select “Make a Correction” to update their information.

Incomplete FAFSA Parent 4

Critical information about your parent is missing from your form. Your parent must log in to StudentAid.gov, select your FAFSA form from their Dashboard, and select “Make a Correction” to update their information.

Incomplete FAFSA Student Spouse

Your spouse didn’t sign your FAFSA form. Your spouse must log in to StudentAid.gov, select your FAFSA form from their Dashboard, and select “Make a Correction” to provide their signature electronically.

IRS Tax Consent - Parent

You are not eligible for federal student aid because your parent did not provide consent and approval to retrieve and disclose their federal tax information. With their consent and approval, we can obtain tax return information automatically from the IRS. Your parent must log in to StudentAid.gov, select your FAFSA form from their Dashboard, and select “Make a Correction” to provide their consent and approval.

IRS Tax Consent - Parent 1

You are not eligible for federal student aid because your parent spouse or partner did not provide consent to retrieve and disclose their federal tax information. With their consent, we can obtain tax return information automatically from the IRS. Your parent spouse or partner must log in to StudentAid.gov, select your FAFSA form from their Dashboard, and select “Make a Correction” to provide their consent.

IRS Tax Consent - Student

You are not eligible for federal student aid because you did not provide consent and approval to retrieve and disclose your federal tax information. With your consent and approval, we can obtain tax return information automatically from the IRS. Select “Make a Correction” to provide your consent and approval.

IRS Tax Consent - Student Spouse

You are not eligible for federal student aid because your spouse did not provide consent to retrieve and disclose their federal tax information. With their consent, we can obtain tax return information automatically from the IRS. Your spouse must log in to StudentAid.gov, select your FAFSA form from their Dashboard, and select “Make a Correction” to provide their consent.

Missing FAFSA Application

In your admission application, you answered Yes to the question about intending to apply for need-based financial aid. As of today, we have not received your Free Application for Federal Student Aid (FAFSA).

Based on your family’s financial circumstances, you may qualify for grants, loans, and/or work-study eligibility. If you wish to be considered for need-based financial aid, please complete and submit your FAFSA as soon as possible. Be sure to use our school code, 003797.

Missing Tax Information Parent

Important income or tax information for your parent is missing from your form. Your parent must log in to StudentAid.gov, select your FAFSA form from their Dashboard, and select “Make a Correction” to update their information.

Missing Tax Information Student

Important income or tax information is missing from your form. Select “Make a Correction” to update your information.

Missing Tax Information Student Spouse

Critical information for your spouse is missing from your form. Your spouse must log in to StudentAid.gov, select your FAFSA form from their Dashboard, and select “Make a Correction” to update their information.

NSLDS Issue - Loan

The National Student Loan Data System (NSLDS) indicates that you have one or more student loans that may have been obtained fraudulently. You are not eligible to receive any federal student aid until this issue is resolved.

NSLDS Issue - Enrollment History 2

Based upon data provided by the National Student Loan Data System (NSLDS), Student Financial Services will request additional information to determine your eligibility for federal student aid before disbursement of funds can be made.

NSLDS Issue - Iraq/Afghanistan Service Grant

To resolve your Iraq/Afghanistan Service Grant overpayment, contact Student Financial Services at 253.879.3214 or sfs@pugetsound.edu.

NSLDS Issue - PELL 1

To resolve your Federal Pell Grant overpayment, contact Student Financial Services at 253.879.3214 or sfs@pugetsound.edu.

NSLDS Issue - PELL 3

There is a limit to the total amount of Federal Pell Grants that a student may receive, which is the equivalent of 6 school years. Based on information reported to the National Student Loan Data System (NSLDS) by the schools you have attended, you have received a total amount of Pell Grants that is close to the cumulative total you can receive. Therefore, your eligibility for additional Pell Grants may be limited.

NSLDS Issue - PELL 4

There is a limit to the total amount of Federal Pell Grants that a student may receive, which is the equivalent of 6 school years. Based on information reported to the National Student Loan Data System (NSLDS) by the schools you have attended, you may have received a total amount of Pell Grants that equals or exceeds the cumulative total you can receive.

NSLDS Issue - PELL 5

To resolve your Federal Pell Grant overpayment(s), contact the U.S. Department of Education by phone at 1.800.621.3115.

NSLDS Issue - Perkins

To resolve your Perkins overpayment(s), contact Student Financial Services by phone at 253.879.3214 or by email at sfs@pugetsound.edu.

NSLDS Issue - Perkins 1

To resolve your Federal Perkins Loan overpayment(s), call the U.S. Department of Education at 1.800.621.3115 or write to the U.S. Department of Education, P.O. Box 5609, Greenville, Texas 75403-5609.

NSLDS Issue - SEOG 1

To resolve your FSEOG overpayment(s), contact Student Financial Services by phone at 253.879.3214 or by email at sfs@pugetsound.edu.

NSLDS Issue - SEOG 2

For additional information about your FSEOG overpayment, please contact Student Financial Services at 253.879.3214.

NSLDS Issue - SEOG 3

To resolve your FSEOG overpayment(s), call the U.S. Department of Education at 1.800.621.3115.

NSLDS Issue - TEACH

To resolve your TEACH Grant overpayment, contact Student Financial Services at 253.879.3214 or sfs@pugetsound.edu.

NSLDS Issue - TEACH 1

To resolve your Teacher Education Assistance for College and Higher Education (TEACH) Grant overpayment(s), call the U.S. Department of Education at 1.800.621.3115 or write to the U.S. Department of Education, P.O. Box 5609, Greenville, Texas 75403-5609.

NSLDS SSN Issue

The National Student Loan Data System (NSLDS®) was unable to provide your financial aid history.

Number in College Blank

You did not report your number in college. Select “Make a Correction” to update your information.

Parent Asset Information

Your parent’s asset information is missing from your form.

Your parent must log in to StudentAid.gov, select your FAFSA form from their account Dashboard, and select "Make Corrections" to update their information.

Parent Identity Issue

Your parent’s identity could not be confirmed by TransUnion.

If your parent does not have a Social Security Number, have your parent do the following:

Complete an "Attestation and Validation of Identity" form, available from https://studentaid.gov/forms-library (under "StudentAid.gov Account").
Submit a completed form and documentation of identity (as listed on the form) to IDVerification@ed.gov.

If there is a mistake on your FAFSA form:

Log in to StudentAid.gov and update your parent’s information, then reinvite them to your FAFSA form.
Your parent must log in to StudentAid.gov and update their information in Account Settings.
Once SSA verifies their account status, they must log in and select "Make Corrections" to ensure the information is updated on your FAFSA form.
They should navigate through the rest of the form, make any other necessary changes, sign, and submit their correction.

Parent 1 SSN Issue 1

The Social Security Administration (SSA) couldn’t confirm that the Social Security Number (SSN) reported for your parent on your FAFSA form is correct.

If you made a mistake on your form, do the following:

Log in to StudentAid.gov and update your parent’s information, then reinvite them to your FAFSA form.
Your parent must login to StudentAid.gov and update their information in Account Settings.
Once SSA verifies their account status, your parent must update the information on your FAFSA form by selecting "Make a Correction."
Once the information has been updated, they must sign and submit their correction. If your parent believes that the SSN reported is correct, they must contact the SSA by calling 1.800.772.1213 or by visiting ssa.gov. Once your parent resolves the issue with SSA, they must contact the Federal Student Aid Information Center (FSAIC) at 1.800.433.3243 to manually sync their data with SSA.

Parent 1 SSN Issue 2

The date of birth reported on your FAFSA form for your parent doesn’t match the Social Security Administration’s (SSA) records for their Social Security number (SSN).

If there is a mistake on your form, do the following:

Log in to StudentAid.gov and update your parent’s information, then reinvite them to your FAFSA form.
Your parent must login to StudentAid.gov and update their information in Account Settings.
Once SSA verifies their account status, your parent must update the information on your FAFSA by selecting "Make a Correction."
Once the information has been updated, they must sign and submit their correction. If your parent believes that the SSN reported is correct, they must contact the SSA by calling 1.800.772.1213 or by visiting ssa.gov. Once your parent resolves this issue with SSA, they must contact the Federal Student Aid Information Center (FSAIC) at 1.800.433.3243.

Parent 1 SSN Issue 3

The name reported on your FAFSA form for your parent doesn’t match the Social Security Administration’s (SSA) records for their Social Security number (SSN).

If there is a mistake on your form, do the following:

Log in to StudentAid.gov and update your parent’s information, then reinvite them to your FAFSA form.
Your parent must login to StudentAid.gov and update their information in Account Settings.
Once SSA verifies their account status, your parent must update the information on your FAFSA form by selecting “Make a Correction.”
Once the information has been updated, they must sign and submit their correction.

If your parent believes that the SSN reported is correct, they must follow the instructions for updating government agencies.

Updating Government Agencies

Your parent must contact the SSA by calling 1.800.772.1213 or by visiting ssa.gov.
Once your parent resolves this issue with SSA, they must contact the Federal Student Aid Information Center (FSAIC) at 1.800.433.3243.
Your parent must ask FSAIC to manually sync their data with SSA. Your parent will be notified by email once a match is confirmed.
Reach out to your college’s or career school’s financial aid office to inform them of the update.

Parent 1 SSN Issue 5

According to the Social Security Administration’s (SSA) records, the Social Security number (SSN) reported for your parent on your FAFSA form belongs to a deceased person.

If there is a mistake on your form, do the following:

Log in to StudentAid.gov and update your parent’s information, then reinvite them to your FAFSA form.
Your parent must login to StudentAid.gov and update their information in Account Settings.
Once SSA verifies their account status, your parent must update the information on your FAFSA form by selecting “Make a Correction.”
Once the information has been updated, they must sign and submit their correction.

If your parent believes that the SSN reported is correct, they must follow the following instructions for updating government agencies.

Updating Government Agencies

Your parent must contact the SSA by calling 1.800.772.1213 or by visiting ssa.gov.
Once your parent resolves this issue with SSA, they must contact the Federal Student Aid Information Center (FSAIC) at 1.800.433.3243.
Your parent must ask FSAIC to manually sync their data with SSA. Your parent will be notified by email once a match is confirmed.
Reach out to your college’s or career school’s financial aid office to inform them of the update.

Parent 2 Identity Issue

Your parent’s spouse’s identity could not be confirmed by TransUnion.

If your parent’s spouse does not have a Social Security Number, have your parent do the following:

Complete an "Attestation and Validation of Identity" form, available from https://studentaid.gov/forms-library/ (select "StudentAid.gov Account").
Submit a completed form and documentation of identity (as listed on the form) to IDVerification@ed.gov.

If there is a mistake on your FAFSA form:

Log in to StudentAid.gov and update your parent’s spouse’s information, then reinvite them to your FAFSA form.
The parent spouse must log in to StudentAid.gov and update their information in Account Settings.
Once SSA verifies their account status, they must log in and select "Make Corrections" to ensure the information is updated in your FAFSA form.
They should make any other necessary changes, sign, and submit their correction.

Parent 2 SSN Issue 1

The Social Security Administration (SSA) couldn’t confirm that the Social Security number (SSN) reported for your parent spouse or partner on your FAFSA form is correct.

Log in to StudentAid.gov and update your parent spouse’s or partner’s information, then reinvite them to your FAFSA form.
Your parent spouse or partner must login to StudentAid.gov and update their information in Account Settings.
Once SSA verifies their account status, your parent spouse or partner must update the information on your FAFSA form by selecting "Make a Correction."
If your parent spouse or partner believes that the SSN reported is correct, they must contact the SSA by calling 1.800.772.1213 or by visiting ssa.gov. Once your parent spouse or partner resolves this issue with SSA, they must contact the Federal Student Aid Information Center (FSAIC) at 1.800.433.3243 to have them manually sync their data with SSA.

Parent 2 SSN Issue 2

The date of birth reported on your FAFSA form for your parent spouse or partner doesn’t match the Social Security Administration’s (SSA) records for their Social Security number (SSN).

If there is a mistake on your form, do the following:

Log in to StudentAid.gov and update your parent spouse’s or partner’s information, then reinvite them to your FAFSA form.
Your parent spouse or partner must login to StudentAid.gov and update their information in Account Settings.
Once SSA verifies their account status, your parent spouse or partner must update the information on your FAFSA by selecting "Make a Correction."
Once the information has been updated, they must sign and submit their correction. If your parent spouse or partner believes that the date of birth reported is correct, they must contact the SSA by calling 1.800.772.1213 or by visiting ssa.gov. Once your parent spouse or partner resolves this issue with SSA, they must contact the Federal Student Aid Information Center (FSAIC) at 1.800.433.3243 to have them manually sync their data with SSA.

Parent 2 SSN Issue 3

The name reported on your FAFSA form for your parent spouse or partner doesn’t match the Social Security Administration’s (SSA) records for their Social Security number (SSN).

If there is a mistake on your form, do the following:

Log in to StudentAid.gov and update your parent spouse’s or partner’s information, then reinvite them to your FAFSA form.
Your parent spouse or partner must login to StudentAid.gov and update their information in Account Settings.
Once SSA verifies their account status, your parent spouse or partner must update the information on your FAFSA by selecting "Make a Correction."
Once the information has been updated, they must sign and submit their correction. If your parent spouse or partner believes that the name reported is correct, they must contact the SSA by calling 1.800.772.1213 or by visiting ssa.gov.

Parent 2 SSN Issue 5

According to the Social Security Administration’s (SSA) records, the Social Security number (SSN) reported for your parent on your FAFSA form belongs to a deceased person.

If there is a mistake on your form, do the following:

Log in to StudentAid.gov and update your parent’s information, then reinvite them to your FAFSA form.
Your parent must login to StudentAid.gov and update their information in Account Settings.
Once SSA verifies their account status, your parent must update the information on your FAFSA form by selecting “Make a Correction.”
Once the information has been updated, they must sign and submit their correction.

If your parent believes that the SSN reported is correct, they must follow the following instructions for updating government agencies.

Updating Government Agencies

Your parent must contact the SSA by calling 1.800.772.1213 or by visiting ssa.gov.
Once your parent resolves this issue with SSA, they must contact the Federal Student Aid Information Center (FSAIC) at 1.800.433.3243.
Your parent must ask FSAIC to manually sync their data with SSA. Your parent will be notified by email once a match is confirmed.
Reach out to your college’s or career school’s financial aid office to inform them of the update.

Provisional Independent

You didn’t report information about your parents because you indicated that you are an unaccompanied youth and homeless, or an unaccompanied youth at risk of homelessness. Please contact Student Financial Services by phone at 253.879.3214 or by email at sfs@pugetsound.edu. A financial aid administrator may request documentation of your status in order to complete their review of your FAFSA form.

Social Security Number Issue 1

The Social Security Administration (SSA) couldn’t confirm that the Social Security Number (SSN) you reported on your FAFSA is correct.

If you made a mistake on your form, do the following:

Log in to StudentAid.gov and update your information in your Account Settings.
Once SSA verifies your account status, update the information on your FAFSA by selecting "Make a Correction", save and then "Submit" the update.
If you believe that the SSN you reported is correct, contact the SSA by calling 1.800.772.1213 or by visiting ssa.gov.
Once the SSA resolves the issue, reach out to the Federal Student Aid Information Center (FSAIC) at 1.800.433.3243, and ask that your data be manually synched with the SSA. FSAIC will email you when the match is confirmed.

Social Security Number Issue 2

You reported that your Social Security number (SSN) is the same as someone else who contributed to your FAFSA form. Update your contributor information on your FAFSA form. If necessary, have your contributor log in to StudentAid.gov and update their SSN in their Account Settings. Once the information is updated, and the SSNs no longer match, have your contributor select "Make a Correction" to update their information on your application.

Social Security Number Issue 4

The date of birth you reported on your FAFSA doesn’t match the Social Security Administration’s (SSA) records for your Social Security Number (SSN).

If you made a mistake on your form, do the following:

Log in to StudenAid.gov and update your information in your Account Settings.
Once SSA verifies your account status, update the information on your FAFSA by selecting "Make a Correction."
Once the information on your form has been updated, select "Submit".
If you believe that the date of birth is correct, contact the SSA by calling 1.800.772.1213 or by visiting ssa.gov. Once the SSA has resolved the issue, contact the Federal Student Aid Information Center at 1.800.433.3243 and request they manually synch their data with the SSA. You will be notified by email once the match is confirmed.

Social Security Number Issue 5

The name you reported on your FAFSA doesn’t match the Social Security Administration’s (SSA) records for your Social Security Number (SSN).

If you made a mistake on your form, do the following:

Log in to StudenAid.gov and update your information in your Account Settings.
Once SSA verifies your account status, select "Make Corrections" to ensure the information is updated in your FAFSA form.
Navigate through the rest of the form, make any other necessary changes, sign, and submit your correction.

If you believe that the date of birth is correct, then follow the instructions for updating government agencies.

Updating Government Agencies

Contact the SSA by calling 1.800.772.1213 or by visiting ssa.gov.
Once the SSA has resolved the issue, contact the Federal Student Aid Information Center (FSAIC) at 1.800.433.3243.
Ask the FSAIC to manually sync their data with the SSA. You’ll be notified by email once the match is confirmed.

Social Security Number Issue 6

According to the Social Security Administration’s (SSA) records, the Social Security Number (SSN) that you reported on your FAFSA form belongs to a deceased person.

If you made a mistake on your form, do the following:

Log in to StudentAid.gov and update your information in your Account Settings.
Once SSA verifies your account status, select "Make Corrections" to ensure the information is updated in your FAFSA form.
Navigate through the rest of the form, make any other necessary changes, sign, and submit your correction.

If you believe that the SSN reported is correct, then follow the instructions for updating government agencies.

Updating Government Agencies

Contact SSA by calling 1.800.772.1213 or by visiting ssa.gov.
Once SSA resolves the issue, contact the Federal Student Aid Information Center (FSAIC) at 1.800.433.3243.
Ask FSAIC to manually sync their data with SSA. You’ll be notified by email once a match is confirmed.
Reach out to Student Financial Services to inform them of the update.

Special Circumstances

You didn’t report information about your parents because you indicated that you have an unusual circumstance. You need to follow up with Student Financial Services before your eligibility for federal student aid can be determined. A financial aid administrator may request documentation of your circumstance in order to complete their review of your FAFSA form. If you have questions or need assistance, contact Student Financial Services by phone at 253.879.3214 or email sfs@pugetsound.edu.

Spouse Identity Issue

Your spouse’s identity could not be confirmed by TransUnion.

If your spouse does not have a Social Security Number, have your spouse do the following:

Complete an "Attestation and Validation of Identity" form, available from https://studentaid.gov/forms-library (select "StudentAid.gov Account").
Submit a completed form and documentation of identity (as listed on the form) to IDVerification@ed.gov.

If there is a mistake on your FAFSA form:

Log in to StudentAid.gov and update your spouse’s information, then reinvite them to your FAFSA form.
Your spouse must log in to StudentAid.gov and update their information in Account Settings.
Once SSA verifies their account status, they must log in and select "Make Corrections" to ensure the information is updated in your FAFSA form.
They should navigate through the rest of the form, make any other necessary changes, sign, and submit their correction.

SSN Issue Student Spouse

The Social Security Administration (SSA) couldn’t confirm that the Social Security number (SSN) reported for your spouse on your FAFSA form is correct.

If there is a mistake on your form, do the following:

Log in to StudentAid.gov and update your spouse’s information, then reinvite them to your FAFSA form.
Your spouse must login to Studentaid.gov and update their information in Account Settings.
Once SSA verifies their account status they must log in and select "Make Corrections" to ensure the information is updated in your FAFSA form.
They should make any other necessary changes, sign and submit their correction.

If your spouse believes that the SSN is correct, they must follow the instructions for updating government agencies.

Updating Government Agencies

Your spouse must contact the SSA by calling 1.800.772.1213 or by visiting ssa.gov.
Once your spouse resolves this issue with SSA, they must contact the Federal Student Information Center (FSAIC) at 1.800.433.3243.
Your spouse must ask FSAIC to manually sync their data with SSA. Your spouse will be notified by email once a match is confirmed.
Reach out to Student Financial Services to inform them of the update.

SSN Issue Student Spouse 1

The name reported on your FAFSA form for your spouse doesn’t match the Social Security Administration’s (SSA) records for their Social Security number (SSN).

If there is a mistake on your form, do the following:

Log in to StudentAid.gov and update your spouse’s information, then reinvite them to your FAFSA form.
Your spouse must login to Studentaid.gov and update their information in Account Settings.
Once SSA verifies their account status they must log in and select "Make Corrections" to ensure the information is updated in your FAFSA form.
They should make any other necessary changes, sign, and submit their correction.

If your spouse believes that the name reported is correct, they must follow the instructions for updating government agencies.

Updating Government Agencies

Your spouse must contact the SSA by calling 1.800.772.1213 or by visiting ssa.gov.
Once your spouse resolves this issue with SSA, they must contact the Federal Student Information Center (FSAIC) at 1.800.433.3243.
Your spouse must ask FSAIC to manually sync their data with SSA. Your spouse will be notified by email once a match is confirmed.
Reach out to Student Financial Services to inform them of the update.

SSN Issue Student Spouse 2

The date of birth reported on your FAFSA form for your spouse doesn’t match the Social Security Administration (SSA) records for their Social Security number (SSN) .

If there is a mistake on your form, do the following:

Log in to StudentAid.gov and update your spouse’s information, then reinvite them to your FAFSA form.
Your spouse must login to Studentaid.gov and update their information in Account Settings.
Once SSA verifies their account status, they must log in and select "Make Corrections" to ensure the information is updated in your FAFSA form.
They should make any other necessary changes, sign and submit their correction.

If your spouse believes that the date of birth reported is correct, they must follow the instructions for updating government agencies.

Updating Government Agencies

Your spouse must contact the SSA by calling 1.800.772.1213 or by visiting ssa.gov.
Once your spouse resolves this issue with SSA, they must contact the Federal Student Information Center (FSAIC) at 1.800.433.3243.
Your spouse must ask FSAIC to manually sync their data with SSA. Your spouse will be notified by email once a match is confirmed.
Reach out to Student Financial Services to inform them of the update.

SSN Issue Student Spouse 3

According to the Social Security Administration’s (SSA) records, the Social Security Number (SSN) reported for your spouse on your FAFSA form belongs to a deceased person.

If there is a mistake on your form, do the following:

Log in to StudentAid.gov and update your spouse’s information, then reinvite them to your FAFSA form.
Your spouse must login to Studentaid.gov and update their information in Account Settings.
Once SSA verifies their account status, they must log in and select "Make Corrections" to ensure the information is updated in your FAFSA form.
They should make any other necessary changes, sign, and submit their correction.

If your spouse believes that the name reported is correct, they must follow the instructions for updating government agencies.

Updating Government Agencies

Your spouse must contact the SSA by calling 1.800.772.1213 or by visiting ssa.gov.
Once your spouse resolves this issue with SSA, they must contact the Federal Student Information Center (FSAIC) at 1.800.433.3243.
Your spouse must ask FSAIC to manually sync their data with SSA. Your spouse will be notified by email once a match is confirmed.
Reach out to Student Financial Services to inform them of the update.

Stafford Loan Limit Issue 2

Based upon data provided by the National Student Loan Data System (NSLDS®) and your grade level, we determined that you may have received a total amount of student loans (graduate and/or undergraduate) that exceeds the loan limits established for the federal student loan programs. However, you may have reaffirmed the excess debt with your loan servicer, restoring your eligibility to participate in the federal student aid programs. Please contact Student Financial Services by phone at 253.879.3214 or by email at sfs@pugetsound.edu.

Stafford Loan Limit Issue 3

Based upon data provided by the National Student Loan Data System (NSLDS®) and your grade level, we determined that you may have received federal student loans that exceed the loan limits established for the federal loan programs. Please contact Student Financial Services by phone at 253.879.3214 or by email at sfs@pugetsound.edu.

Stafford Loan Limit Issue 4

Based upon data provided by the National Student Loan Data System (NSLDS®), your grade level, and your dependency status, we have determined that you may have received student loans in excess of loan limits established for the federal loan programs. Please contact Student Financial Services at 253.879.3214 or sfs@pugetsound.edu.

Student Identity Issue

Your identity could not be fully confirmed by TransUnion.

To receive federal student aid, you must be a U.S. citizen (or national) or an eligible noncitizen, such as a U.S. permanent resident, a resident of certain Pacific Islands, or as determined by the Department of Homeland Security.

If you are a citizen of the Freely Associated States and need to complete the FAFSA form online:

Complete an "Attestation and Validation of Identity" form, available from https://studentaid.gov/forms-library (select "StudentAid.gov Account").
Submit your completed form and documentation of identity (as listed on the form) to IDVerification@ed.gov.

If you have made a mistake on your FAFSA form:

Log in to StudentAid.gov and update your information in your Account Settings.
Once SSA verifies your account status, select "Make Corrections" to ensure the information is updated in your FAFSA form.
Navigate through the rest of the form, make any other necessary changes, sign, and submit your correction.

Student Loan Bankruptcy Issue

The National Student Loan Data System (NSLDS) indicates you have one or more student loans in an active bankruptcy status. Before you can receive additional federal student loans, contact Student Financial Services at 253.879.3214.

Student Loan Default Issue 2

The National Student Loan Data System (NSLDS) indicates that you are in default on one or more federal student loans. You are not eligible to receive any federal student aid until you resolve any loan default(s).

Student Loan Default Issue 3

The National Student Loan Data System (NSLDS) indicates that you are in default on one or more federal student loans and that you received one or more overpayments of federal student aid funds. You are not eligible to receive any federal student aid until these items have been resolved.

Student Loan Default Issue 4

To resolve your defaulted or fraudulent federal student loan(s), please contact the lender(s) associated with the loan(s).

Student Loan Limit Issue 5

Based upon data provided by the National Student Loan Data System (NSLDS®) database and your grade level, we determined that you may have received a total amount of federal student loans (graduate and/or undergraduate) that is close to or equal to the loan limits established for the federal student loan programs. For this reason, your eligibility for additional federal student loans may be limited. Please contact Student Financial Services at 253.879.3214 or sfs@pugetsound.edu.

Student Loan Issue

The National Student Loan Data System (NSLDS®) indicates that one or more of your federal student loans have been discharged. If you have questions, contact Student Financial Services by phone at 253.879.3214 or by email at sfs@pugetsound.edu.

Student Loan Issue 1

The National Student Loan Data System (NSLDS®) indicates you have one or more student loans in an active bankruptcy status. Before you can receive additional federal student loans, contact Student Financial Services by phone at 253.879.3214 or by email at sfs@pugetsound.edu.

Student Loan Issue 2

The National Student Loan Data System (NSLDS®) indicates that you have received one or more overpayments of federal student aid funds. You are required by law to repay any federal student aid funds received for which you were not entitled. You are not eligible to receive any federal student aid until you resolve your overpayment(s)

Student Total and Permanent Disability

You have received a Total and Permanent Disability discharge. You must meet additional eligibility criteria to receive more federal student aid. Depending on when you received a discharge, getting additional federal student aid may affect your ability to keep your discharge. Contact Student Financial Services at 253.879.3214 with questions.

Tax Information Student Spouse

The amount of taxes that your spouse reported is very high compared to their adjusted gross income. Your spouse must log in to StudentAid.gov, select your FAFSA form from their Dashboard, and select “Make a Correction” if they need to update their information.

Taxes Paid Information - Parent 1

The amount of taxes that your parent reported is very high compared to their adjusted gross income. Your parent must log in to StudentAid.gov, select your FAFSA form from their Dashboard, and select “Make a Correction” if they need to update their information.

Taxes Paid Information - Issue 3

The amount of taxes that you reported is higher compared to your adjusted gross income. Select "Make Corrections" if you need to update your information.

Veterans Affairs Status Issue

The Department of Veterans Affairs didn’t confirm that you are a qualifying veteran for purposes of receiving federal student aid for the 2025-2026 school year. If you believe you are or will be a qualifying veteran, contact Student Financial Services and provide a copy of your DD214, Certificate of Release or Discharge from Active Duty (military separation form).