2022 Professional Development Courses

This page is updated as new courses are added periodically.

Please Note: For the in-person training classes scheduled, we may transition to a virtual class based on our COVID response guidance.


Join me for a step-by-step tutorial on event reservations, including catering needs, and all things media with our Media guru, Mark Eschbach!

Course Topics: Filling out the Event form, looking at room calendars, media needs, catering needs, making changes to your reservations, and cancellations.

Facilitator(s): Sabrina Shepherd, Scheduling & Event Manager and Mark Eschbach, Media Services Lead

Audience: Staff, Faculty, Students

Register for 25Live – Reservations 101:

Data privacy may sometimes feel as mythical and elusive as a unicorn. In conjunction with the National Cybersecurity Alliance’s Data Privacy Week (January 24-28), we will aim to demystify the topic and provide guidance on how we as everyday consumers can be conscientious about sharing our personal information.

Course Topics: Learn practical ways to own your online presence and utilize available tools.

Facilitator(s): Faithlina Abeshima, Information Security Administrator

Audience: Staff, Faculty, Students

Register for Are We Oversharing?:

Have you been wondering about this Handshake platform students keep talking about? Have you wanted to see how the resource works so you can better help the students you advise or supervise?

Handshake is the number one early career talent community and is the platform CES uses to post jobs, internships, and on-campus opportunities. It is also a resource to learn about careers and employers, both through events hosted by local and national employers and a searchable database of over 600,000 organizations.

In this session, you’ll get a walkthrough of the Handshake platform and tips to get the most out of the tool and its resources. After completing the session you will be able to request a student account of your own to use when working with students.

Facilitator: Sue Dahlin, Associate Director for Career & Employer Engagement

Audience: Faculty and staff who work closely with students

Register for Behind the Scenes with Handshake:
Participants engage in a journey of self−discovery while creating a plan to improve their resilience and developing healthy coping strategies for whatever life throws at them.

Course Topics:
  • Define Resilience
  • Identify automatic responses to stress
  • Identify healthier responses to stress
  • Recognize and explore your stressor
  • Describe the 4 A’s
  • Balancing your support network
  • What is work resilience?
  • Resources
Facilitator: Denise Powell, Training Specialist in Human Resources

Audience: All audiences
Register for Building Resilience:
Conversations with employees can be challenging when the topic’s one that creates stress or uncertainty. This can include discussions about performance, conflict or behaviors.

This workshop focuses on having these conversations in a psychologically safe way. Learning to do this will help the employee and make your job less stressful.

Course Topics:
  • Ask effective questions
  • Engage employees in developing solutions
  • Create practical approaches for accountability
Facilitator: Denise Powell, Training Specialist in Human Resources

Audience: This session suits anyone who has conversations with employees about any workplace issues, including team leaders, managers, supervisors and Human Resources.
Register for Building Trust:
You don’t need to be a locksmith to know that locking the door before you leave the house is a smart move. Similarly, you don’t need to be a technical expert to #BeCyberSmart! As more and more aspects of our lives take place digitally, knowing how to recognize danger online is a crucial life skill. If you’re not sure where to start in protecting yourself from cybercrime or struggle with communicating these concepts to people in your life, this course is for you!

Course Topics: Learn what indicators should set off alarm bells and what basic precautions are most important to be secure online.

Facilitator: Faithlina Abeshima, Information Security Administrator

Audience: Faculty, Staff, Students.
Register for Calibrate Your Digital Intuition – Spotting Red Flags:
Improving psychological health and safety is a process of continual improvement. Everyone needs to be involved. This session is focused on discussing what civility and respect means for your team in a practical way.

It’s looking forward to constructive actions that will prevent incivility and support respect. We all deserve a healthy work environment. Please come prepared to make a positive contribution. This session won’t focus on any individuals or existing or past situations.

Facilitator: Denise Powell, Training Specialist in Human Resources

Audience: All audiences
Register for Civility and Respect:
This high energy program is designed to focus on the foundation communication skills: listening, asking insightful questions, and recognizing the power non-verbal communication. Participants will learn how to build rapport using simple techniques such as pacing and leading which can translate into positive results. Participants will learn how to use a four point communications model, and be able to communicate their messages more clearly, confidently and effectively.

Key Learning Points:
  • Communicate clearly, confidently and assertively.
  • Engage better with other by listening more effectively and asking insightful questions.
  • Use techniques to build better rapport with others
  • Use four principles to communicate with impact
Facilitator: Denise Powell, Training Specialist in Human Resources

Audience: All staff and faculty who wish to polish their communication skills
Register for Communicating with Clarity Part 1:
This ninety minute program will focus on developing and enhancing your listening skills foundational to enhancing any relationship in your life.

Key Learning Points:
  • Evaluate your listening skills
  • Listening and empathy
  • Active Listening
  • How to listen better
Facilitator: Denise Powell, Training Specialist in Human Resources

Audience: All staff and faculty
Register for Communicating with Clarity Part 2:

This six module virtual program will help participants improve their emotional intelligence skills and enable them to use emotional information from themselves and others, integrate this with their thinking for better decision making helping them to more easily get what they want from the immediate situation and from life in general. This interactive program will help participants become more balanced in their thinking, feeling and doing by giving them the essential skills and mindset for proper self-awareness, self-management, self-motivation and relationship management empowering them with a choice in how they think, feel and act.

Course Topics:

  • Module 1 - Emotional Intelligence Primer:
    • Importance of Emotional Intelligence
    • What is Emotional Intelligence?
    • Daniel Goleman’s Emotional Intelligence Framework
    • How Emotionally Intelligent are you?
  • Module 2 – Self Awareness:
    • Knowing Yourself
    • Feelings, Moods and Emotions
    • The Language of Emotion
    • Knowing your strengths and weaknesses
  • Module 3 – Self Management:
    • “Manage This” – Creating positive brain connections
    • Waking up on the wrong side of the bed – Self-Management Activity
    • Lessons from the Wizard of Oz
    • Self-Management techniques
  • Module 4 – Self Motivation:
    • What motivates us?
    • Setting goals and having a plan as a motivator
    • Getting in “The Flow”
  • Module 5  – Empathy:
    • What is Empathy?
    • Empathy vs. Sympathy
    • Empathy and sensing what others feel – skill practice activity
    • Active empathetic listening
  • Module 6 – Relationships:
    • Getting the change, you want – practice activities
    • The building blocks for managing relationships
    • Ten habits of emotionally intelligent people
Register for Emotional Intelligence Series:
03/10, 10–11:30 a.m., Collins Library - 053 Conference Room
03/24, 10–11:00 a.m., Collins Library - 053 Conference Room
03/31, 10–11:30 a.m., Collins Library - 053 Conference Room
04/07, 10–11:30 a.m., Collins Library - 053 Conference Room
04/28, 10–11 a.m., Collins Library - 053 Conference Room
05/05, 10–11 a.m., Collins Library - 053 Conference Room

This series will focus on key elements of communication practices that make us good at work and help us build dynamic and supportive teams.

Course Description:

  • Communication Structure for Success: This session will focus on setting up structures for our professional success. We will discuss mentoring, goal setting, and how we can build supportive culture at work.
  • Supervise with a Purpose: This session will focus on helping your employees evaluate and establish goals, provide your employees with feedback, and create opportunities for the supervisory relationship to help all the parties involved be successful at work.
  • Practical Communication: Workplace communication can be a challenge to navigate. In this session you will learn about how to understand and assess the barriers to communication, and how to deliver your message with clarity and impact. We will specifically focus on email & conflict focused messages.

Facilitator: Anna Valiavska, Visiting Assistant Professor, Communication Studies

Audience: Faculty & Staff

Register for Good at Work Series:
3/9, Noon-1:00 p.m., Virtual session
5/4, Noon-1:00 p.m., Virtual session
5/12, Noon-1:00 p.m., Virtual session

This training course is designed to introduce and develop effective interviewing skills for hiring managers.

Course Topics:

  • Importance of hiring right
  • Guidelines for interviewing
  • Behavioral interview questions
  • Legal elements of hiring – questions to avoid
  • Interviewing tips

Facilitator(s): Erin Ruff, Human Resource Director and Donelle Pearson, Human Resources Director

Audience: All staff and faculty with the responsibility to hire.

Register for Interviewing Skills:

We are excited to offer Medicare Basics, an informative presentation with Jeffrey B. Johnson, RHU, CEBS and principal of JBJ Insurance Group LLC. This one hour presentation will include in-depth information and provide guidance on what you and/or your spouse/partner should know before signing up for Medicare such as enrollment timelines and coverage options.

Course Topics:

  • Medicare enrollment options
  • Medicare Parts A,B,C and D - benefits and costs
  • Medicare Supplement, Medicare Advantage and Prescription Drug plans - benefits and costs
  • Medicare and Employer provided coverage

Jeff Johnson is a specialist in Medicare legislation, regulation and coverage. He is a Registered Health Underwriter (RHU) and Certified Employee Benefits Specialist (CEBS) with more than forty years of experience in health insurance brokerage and consulting. Over the past 10 years he has been providing guidance to University of Puget Sound - students, faculty and staff.

Facilitator: Jeff Johnson, RHU, CEBS and principal of JBJ Insurance Group LLC.

Audience: All faculty and staff.

Register for Medicare Basics:

At Puget Sound we are committed to supporting the health and wellbeing of our community. Human Resources is pleased to offer a mindfulness program to help you establish habits and build practices that will have a positive impact on your life.

Starting in March, we have partnered with Drew Ebersole and Sherry Hammond, founders at Accel 180, to offer monthly virtual sessions every other week where we can come together as a community to learn about the benefits of mindfulness and self-care practices.

During these sessions, faculty and staff will:

  • Learn about the benefits of mindfulness and self-care practices
  • Practice a skill each session to deepen mindfulness for you
  • Encourage experimentation and implementation of the practices between sessions
  • Answer questions about challenges and applications.

Facilitator(s): Drew Ebersole and Sherry Hammond have a combined 20 years of mindfulness experience and a unique way to make self-care practices simple, applicable and relevant. Even enjoyable.

Audience: All faculty and staff

Register for Mindful Moments:

Staff are often at the front lines of supporting students in distress; however, the vast majority of us are not trained in how to process the emotional impact of that work.

This seminar will provide strategies to manage the increased emotional labor we have taken on in this post-remote year. Staff will also learn new skills for managing crisis response with the goal of decreasing the sense of overwhelm that often follows students' crisis requests and the emotions that arise when boundaries are set and/or overstepped.

Join Dr. Kelly Brown, Director of Counseling, Health and Wellness, as she guides us in focusing on staff wellness, self-care, and sustainability.

Course Topics: Crises management, Wellness

Facilitator(s): Kelly Brown, Ph.D.

Audience: Staff

Register for Navigating the Emotional Impact of Supporting Students in Distress:

Although all employees are required to take the Preventing Sexual Harassment module when they are first hired, this class will cover the UPS policy and procedure including how they were created, what is expected of you as a Responsible Employee, how to provide support to students and colleagues reporting to you, when/how to report to the UPS Title IX/Equal Opportunity Officer, and what happens after a report is received.

Course Topics: UPS Policy Prohibiting Sex-Based Discrimination, Sexual Harassment and Sexual Misconduct

Facilitator: Sandra Braedt, PHR, SHRM-CP, Title IX Coordinator and Equal Opportunity Officer

*Disclaimer: This training is a supplement of the required online compliance training through our vendor Everfi. Completion of the annual preventing harassment and discrimination course is required.

Audience: Responsible Employees - includes all Faculty and staff as well as some student employees (ask your supervisor if you are considered a Responsible Employee)

Register for Overview of Policy and Procedure: Prohibiting Sex-Based Discrimination, Sexual Harassment and Sexual Misconduct:

The course will walk you through the performance management process, and teach you how to effectively coach. It will also give you an opportunity to practice coaching through role-play exercises, including giving and receiving constructive feedback.

Topics Covered:

  • Why is performance coaching important?
  • Performance Management Cycle
  • 3 Types of Performance Coaching
  • Giving Constructive Feedback
  • Coaching Skills Practice

Facilitator(s): Erin Ruff, Human Resources Manager & Donelle Pearson, Human Resources Manager

Audience: All new (or aspiring) supervisors and managers or those needing a refresher

Register for Performance Management/Staff Coaching:

Introduction to procurement services and cost savings opportunities.

Topics Covered:

  • Procurement website
  • Group Purchasing Organization (GPO) agreements
  • What is Gov Deals?
  • Services offered to faculty and staff

Facilitator: Wendy Vu, Accounts Payable and Procurement Manager

Audience: New hires or staff that have transitioned into a new position with the possibility of purchasing products, services or requesting quotes from suppliers.

Register for Procurement 101:

Improving psychological health and safety is a process of continual improvement. Everyone needs to be involved. The discussion in this session focuses on the preferred approaches to recognizing the good work you do.

It’s about developing constructive approaches for recognizing individual and team accomplishments from day to day. Effective recognition would support each of us to feel good about the work we’re doing. Please come prepared to make a positive contribution by thinking about the type of recognition you’d appreciated most.

Facilitator(s): Denise Powell, Training Specialist in Human Resources

Audience: This session is suited for teams who regularly do similar tasks and want to improve psychological health and safety. Others who may be interested in participating in this workshop include all workplace stakeholders, leaders and any team who wants to improve how they work together.

Register for Recognition and Reward:

It can be frustrating when conflict is ongoing. Some conflict resolution approaches end with both parties feeling humiliated and neither party changing their attitudes or behaviors.

Course Topics:

  • Preserve the dignity of all parties
  • Avoid forced and insincere apologies
  • Increase commitment to improve relationships
  • Develop a process for accountability

Facilitator(s): Denise Powell, Training Specialist in Human Resources

Audience: Team leaders, managers, supervisors, human resources and anyone interested in resolving conflict more effectively.

Register for Resolving Conflict:

Staff are invited to this training about the realities, experiences, and needs of transgender and non-binary students at Puget Sound – and how we as a campus community can particularly take steps to welcome, support, and include them in the full life of the college!

This interactive workshop will include space to explore the complex relationships between gender, sexuality, and identity; the various ways people may use pronouns; the needs and concerns that have emerged from the experiences of students (and faculty and staff!) over the last several years; the cultural and social considerations needed to create an hospitable and inclusive campus; and the importance of names, self-definition, and fluidity as we all live into who we are becoming.

Course Topics:

  • The gender binary (and thinking beyond it!)
  • Pronoun and name usage
  • “Ungendering” language
  • On- and off-campus resources to support trans and non-binary students

Facilitator(s): This workshop is led by members of the Trans Awareness and Inclusion Committee (TAIC), chaired by Tolu Taiwo.

Audience: All staff.

Register for Supporting Transgender & Non-Binary Students:

Are you a new supervisor of student staff members? Have you been curious about resources that might help you as you interview students or orient new students to work in your department? Wondered about the timelines for student employment processes, like hiring or referrals, and hoped you weren’t missing anything? Perhaps you’ve been supervising student staff for a while now, but haven’t really had the time to dig into all the information out there about student staff supervision.

Student Supervision 101 is an opportunity to get together with other supervisors, including those who are new to supervision of student staff members at Puget Sound and those who’ve been in the game for a while, and discuss everything from hiring to establishing (or re-establishing) expectations with students to processes and timelines unique to student employment.

Course Topics:

  • Federal/State work-study and University work-study explained
  • Referral process overview
  • Timelines for hiring and other employment processes
  • Student employment FAQs (working during breaks, hours/week, earnings limits, etc)
  • Interviewing
  • Orienting new hires and setting expectations
  • On-going conversations and reflection with students
  • Recognition of student staff
  • Opportunities for supervisor professional development

Facilitator: Elizabeth Wormsbecker, Assistant Director of Student Employment Programs, Training and Development

Audience: All new supervisors/managers of student staff

Register for Staff Supervision 101:

In this workshop offered by CHWS, you will be challenged to think about individual choices and navigation of risk as society moves from the pandemic to endemic phase of COVID-19. This workshop will grapple with important questions about balancing individual choice and community care with a focus on safety, personal risk/choices, understanding the concerns of populations and individuals who are immunocompromised and/or higher-risk, and making a way forward living with COVID-19 in 2022.

Facilitator: Danielle Bus, Registered Nurse, Counseling, Health & Wellness Services

Audience: All Faculty & Staff

Register for To mask or not to mask? And other COVID-19 Conundrums: Balancing Individual Choices and Community Care:

In this one hour session we’ll explore Zoom Messaging to chat with colleagues, a set of robust features to anchor your Zoom communication platform across meetings, phone, rooms, and webinar.

Course Topics: Chat, Create and use Channels, Questions and Answers

Facilitator: Jeremy Cucco, Chief Information Officer, Technology Services

Audience: All faculty and staff

Pre-work: Please be sure to download, install, and login to the Zoom client for your computer at: https://zoom.us/download?_ga=2.38909797.735618475.1643410066-1424084974.1580750960#client_4meeting

If you already have the Zoom client installed, there are no additional steps necessary.

Register for Zoom Instant Messaging: