Service Announcements

  • Student print server issue 11/12/14 [Resolved]
    November 12, 2014 12:22 PM

    [Updated 11/12/14 10:00am] The issue has been resolved. Thank you for your patience!

    [Original Post] Our student print server ( is currently not processing print jobs. This is affecting printing in lab environments. We are working to resolve the issue as quickly as possible, and we apologize for the inconvenience.

  • Campus Systems Unavailable Due to Maintenance 11/09/14 [Completed]
    November 5, 2014 2:25 PM

    [Updated 11/09/2014 11:50 am] The maintenance is complete.  Thank you!

    [Original] Due to scheduled maintenance, all campus systems will be intermittently or entirely unavailable between 3:00 a.m. and noon on Sunday, November 9. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, and Exchange (email and calendar). An update will be posted once this maintenance is completed.

    Technology Services schedules regular maintenance windows on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work


  • Cascade Maintenance at 6:30 PM 10/24/14 [Completed]
    October 24, 2014 7:33 PM

    [Updated 6:35 p.m.] The work on Cascade has been completed and service has been restored. Thank you!

    [Original Post] Cascade will be unavailable beginning at 6:30 p.m. today so we can perform some necessary maintenance. The outage should last no more than 15 to 30 minutes. An update will be posted here once the work is done. We appreciate your patience!

  • Puget Sound Web Services Disrupted 10/15/14 [Resolved]
    October 15, 2014 11:34 AM

    [Resolved] The university’s website and blogs server were unavailable this morning between 1:00 and 7:00 a.m. due to an unexpected outage. Service has now been restored. We apologize for any inconvenience caused by this disruption in service. Please contact the Technology Service Desk at 253.879.8585 or if you experience any issues with these or other services. Thank you!

  • Webmail SSL Certificate Renewal 10/8/2014 [Completed]
    October 8, 2014 5:31 PM

    The SSL certificate for Webmail will be renewed at 6 p.m. today, 10/8/2014.  The impact of this change should be minimal, and all email services including Webmail should remain available during this time. The process should take about 10 minutes to complete.

    Thank you for your patience.

    [Update] The work was completed successfully. Certain versions of Firefox on the MacIntosh may have trouble with the new certificate.We are investigating the issue.

  • Email Upgrade and Pre-Production Patch Maintenance 10/12/14 [completed]
    October 7, 2014 5:36 PM

    [Updated 10/12/2014, 8:40 am ] The email services upgrade, was unsuccessful and was rolled back to before the upgrade started this morning.  All other server updates have been completed, and services affected are back online.

    [Original post] An upgrade to the campus email system and patch maintenance on the pre-production servers are scheduled for Sunday, 10/12/14, from 3 a.m. to noon.

    Email services will be disrupted during the upgrade which involves updating the theme on the sign-in page for Webmail, also known as Outlook Web Access or OWA.

    Other services, such as Cascade and PeopleSoft, individual and departmental file shares, and web services (Moodle, vDesk, the university’s website, etc.), should NOT be affected.

    The maintenance window will include security SSL updates to some production servers, but most services should not be affected as part of that process.

    If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or

    Technology Services schedules regular maintenance windows on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

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