Service Announcements

  • PeopleSoft Unavailable Due To Maintenance 4/18/2014 [Completed]
    April 18, 2014 1:50 PM

    [Updated 04/18/2014 12:45 pm] The maintenance is complete. Thank you!

    [Original] PeopleSoft (Campus, HR, and Financials) will be unavailable due to emergency maintenance today, from 12:00pm – 1:00pm. We apologize for the inconvenience.

  • Cascade Unavailable 4/17/2014
    April 18, 2014 12:02 AM

    [Update - 9:27 p.m.] Cascade has returned to service after restart of the affected systems.

    Cascade became unavailable tonight at about 7:30 p.m. TS staff are aware of and working on the problem now. Cascade will be available later tonight, hopefully in about an hour.

    We appreciate your patience.

  • Email Delivery Issues 4/14/2014 [Resolved]
    April 14, 2014 2:54 PM

    [Updated 4/17/2014 3:30 pm] The last remaining issue with Puget Sound hosted list-servs has been resolved! All email delivery has been restored. Thank you very much for your patience while we’ve worked through all of these issues.

    [Updated 4/17/2014 10:00 am] Most email delivery issues have been resolved. We are working on resolving one last issue with Puget Sound hosted list-servs. There may be delivery delays with email from Puget Sound list-servs this morning while work is in progress. Please contact the Technology Service Desk at 253.879.8585 if you have any questions or concerns. Thank you!

    [Updated 4/15/2014 8:00 am] There may be intermittent delays with email delivery while additional troubleshooting is performed today. We appreciate your patience as we work to resolve this issue.

    [Updated 4/14/2014 6:00 pm] Email delivery to and from external (non-Puget Sound email addresses) has been restored! There still may be a delay with Puget Sound hosted listservs, and we will work to resolve that next. We apologize for the inconvenience.

    [Updated 4/14/2014 3:30 pm] The issue with MachForms is resolved! We are still working to resolve the initial issue with email delivery. Thank you for your patience!

    [Updated 4/14/2014 3:00 pm] We have also discovered that MachForms are also affected by our email issue. We appreciate your patience as we work to resolve this as quickly as possible.

    [Original] Members of the campus community have reported difficulties with receiving email from external (non-Puget Sound) email addresses. This is related to the server maintenance and resulting delivery interruptions from yesterday. We apologize for the inconvenience and are working to resolve the issue as quickly as possible.

  • Most Puget Sound Systems Not Impacted by ‘Heartbleed’
    April 13, 2014 5:24 PM

    Most Puget Sound technology systems including, but not limited to, Cascade, PeopleSoft, Moodle, Mahara, Webmail, and the university’s blog server were not affected by Heartbleed, the serious vulnerability in OpenSSL that has been in the news over recent days.

    Technology Services has applied updates to wireless controllers and the university’s web server to address the few areas possibly affected by Heartbleed. We are only recommending a change of Puget Sound password for those users of the university’s content management system (CMS) who have logged into the web server from an Internet connection outside the university’s network. All other users do not need to change their passwords unless they feel inclined to do so as an added precaution.

    For questions or assistance, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

  • [Completed] Scheduled Wireless Outage 4/11/14
    April 10, 2014 2:26 PM

    [Updated 4/11/14] The work was completed at 5:00 a.m. and service was restored.

    [Original] The wireless network will be intermittently unavailable on Friday, April 11, from 4:00 to 5:00 a.m. as we perform necessary maintenance. Thank you for your patience!

  • PeopleSoft and Cascade Unavailable Due to Maintenance 4/13/2014 [Completed]
    April 3, 2014 1:15 PM

    [Updated 04/13/2014 9:20 a.m.] Maintenance is completed.

    [Original] Due to scheduled maintenance, PeopleSoft and Cascade will be intermittently or entirely unavailable between 3:00 a.m. and noon on Sunday, April 13. An update will be posted once this maintenance is completed.

    Technology Services schedules regular maintenance windows on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

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