Service Announcements

  • [Complete] PeopleSoft HR Unavailable, myPugetSound Experiencing Intermittent Issues 8/27/2015 6:00p.m.
    August 27, 2015 6:48 PM

    [Update] The issues with PeopleSoft Human Resources and myPugetSound have been resolved.
    [Original] The PeopleSoft Human Resources system has locked up, and is currently not available.
    This system unavailability also impacts myPugetsound, causing it to run slowly/not at all as it requires content that should be served from PeopleSoft Human Resources.
    An update will be posted here when we have resolved the issue. Thank you.

     

  • Internet interruption between 5:30 – 6:00 a.m. 8/28/215 [Completed]
    August 27, 2015 4:33 PM

    [Update 7:15 a.m.] Internet service was restored at 6:05 a.m. after an outage of 7 minutes. The equipment upgrade was completed successfully. We are currently testing to determine whether this has resolved the issue noted below.

    [Original] Internet service will be interrupted for 10-15 minutes between 5:30 and 6:00 a.m. on Friday morning, August 28th. TS staff will be upgrading some network equipment on the internet link in order to solve this issue: http://blogs.pugetsound.edu/tsmaintenance/?p=3460

    Thanks in advance for your patience.

  • vDesk Unavailable 8/27/2015 [Resolved]
    August 27, 2015 1:58 PM

    [Updated 8/27/2015 2:00 pm] Access to vDesk has been restored. Thank you for your patience.

    [Original Post] Members of the campus community have reported that they are unable to login to vDesk. They receive a “Please verify your username and password and try logging on again” error. We apologize for the inconvenience and are working to resolve this issue as quickly as possible.

  • Wired network connection issue 8/25/2015 [Resolved]
    August 25, 2015 4:29 PM

    [Updated 8/28/2015 2:45 pm] As of 6:00 am this morning, this issue has been resolved. Thank you for your patience!

    [Original Post] We are currently experiencing an issue with the quality of service on our wired network. You may experience large (over 500 MB) downloads from Internet sites failing. These downloads can be resumed, and eventually will download successfully. We apologize for the inconvenience and are working to resolve this issue as quickly as possible.

  • Brief Internet Interruption between 6 and 6:30 a.m. 8/26/2015 [Completed]
    August 25, 2015 4:13 PM

    [Updated 6:29 a.m.]  The work has been completed. Service interruption was less than 10 sec.

    [Original] Internet service will experience a brief interruption of less than 5 min between 6 and 6:30 a.m. on the morning of Wednesday, August 26th as we remove some outdated network equipment.

    Thank you for your patience and understanding as we continually improve our service.

  • VPN Downtime 8/24/2015 [Completed]
    August 24, 2015 10:49 AM

    [Updated 11:45] The VPN returned to service at 11:30 a.m. Thank you for your patience.

    [Orginal] At 11 a.m., the VPN may experience interruption and may be unavailable for approximately 30 minutes. TS staff need to do some emergency testing to troubleshoot an issue with the university’s Internet connection.

    The VPN will return to nominal service at approximately 11:30 a.m.

    Thank you for your patience.

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