Service Announcements

  • webmail.ups.edu link not connecting to Webmail 3/23/2015 [Resolved]
    March 23, 2015 1:31 PM

    [Updated 03/23/2015 11:30 am] webmail.ups.edu is functional again, and redirects to webmail.pugetsound.edu as it should.

    [Original Post] Members of the campus community have reported that navigating to webmail.ups.edu is not functioning. It is giving a “the connection was reset” or similar error message depending on the web browser they are using. Email functionality is not affected; you may still reach Webmail by navigating to webmail.pugetsound.edu, and we are investigating why the redirect is not working. Thank you.

  • Online Service Desk Unavailable Due To Maintenance 2/21/2015 – 2/22/2015 [Completed]
    February 17, 2015 6:59 PM

    [Updated 2/22/2015 4:00 pm] The maintenance is complete. We hope you enjoy the new look and feel of our Online Service Desk.

    [Original] Our Online Service Desk will be unavailable due to scheduled maintenance from 9 pm on Saturday, February 21, to 5 pm on Sunday, February 22. Members of the campus community will be unable to view their tickets in our ticketing system during the scheduled maintenance window.

    An update will be posted once this maintenance is complete. Thank you for your patience!

  • Campus Systems Unavailable Due to Maintenance 2/8/15 [Completed]
    February 4, 2015 3:56 PM

    [Update 2/8/2015 8:06 am] The maintenance is completed.  Thank you!

    [Original] Due to scheduled maintenance, all campus systems will be intermittently or entirely unavailable between 3:00 a.m. and noon on Sunday, February 8. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, and Exchange (email and calendar). An update will be posted once this maintenance is completed.

    Technology Services schedules regular maintenance windows on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

     

  • myPugetSound and PeopleSoft Campus Unavailable – Saturday, January 24 [Completed]
    January 21, 2015 8:09 PM

    [Updated 1/24/15, 2:24 p.m.] The upgrade was completed successfully. PeopleSoft Campus and myPugetSound are now back in service.

    [Original] Due to a scheduled system upgrade, myPugetSound and PeopleSoft Campus, including Student Center, will be unavailable between 7:00 a.m. and 4:00 p.m. on Saturday, January 24. Please note that PeopleSoft Financials and PeopleSoft Human Resources will not be affected and can still be accessed through Cascade.

     

  • vDesk Unavailable 1/8/2015 [Resolved]
    January 8, 2015 11:38 AM

    [Updated 1/8/2015 9:00 am] vDesk is now available. Thank you for your patience.

    [Original Post] vDesk is currently unavailable. We apologize for the inconvenience and are working to resolve the issue as quickly as possible.

  • vDesk Unavailable 1/2/2015 [Resolved]
    January 2, 2015 12:14 PM

    vDesk is unavailable this morning. Support staff are working on the problem.

    [Update Friday 1/2/2015 10:37 a.m.] vDesk has returned to service.

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