Service Announcements

  • Campus Systems Unavailable Due to Scheduled Maintenance 07/10/2016 [completed]
    July 5, 2016 8:57 AM

    [update 07/10/2016 12:45 p.m.] The single sign on component of Cascade has been finished.

    This concludes our planned patch maintenance and database migration for this weekend.

    [update 07/10/2016 11:55 a.m.] We’re nearly complete with our work except for the single sign on component in Cascade is still outstanding. This will only affect users attempting to log into Cascade via the web. The other back-end processes in Cascade are verified operational.

    Our database migration to the new storage array was successful and PeopleSoft is fully operational.

    The rest of our production systems have been successfully patched.

    An update will be made when the single sign on component has been fixed. This is expected to be resolved this afternoon.

    [original] Production server patch maintenance is scheduled for Sunday, July 10, from 3:00 a.m. until noon. During this time, all campus systems will be intermittently or entirely unavailable. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, campus file servers, and Exchange (email and calendar). An update will be posted once this maintenance is completed.

    Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

  • Jones Network Maintenance 6/30/2016
    June 30, 2016 3:53 PM

    Network Services will be performing some important battery replacement in Jones at 10pm. The interruption should last about 5 minutes.

    Please contact the Service Desk at x8585 or servicedesk@pugetsound.edu with any concerns.

  • Pre-Production Server Patch Maintenance 6/12/2016 [complete]
    June 7, 2016 2:30 PM

    [Updated 6/12/2016 12:10 pm] Our scheduled pre-production server patch maintenance has been completed successfully.

    [Original] Pre-Production Server Patch Maintenance is scheduled for Sunday, 6/12/2016, from 8 am. to 5 pm. This should NOT affect any production services such as email, individual and departmental file shares, database applications, or web services (Moodle, vDesk, etc.). If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

    Technology Services schedules regular maintenance windows generally on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

  • Campus Systems Unavailable Due to Scheduled Maintenance 06/05/2016 [complete]
    May 31, 2016 10:35 AM

    [Update 06/05/2016 12:08 p.m.] Our scheduled production server patch maintenance has been completed successfully.​​

    [Original] Production server patch maintenance is scheduled for Sunday, June 5, from 3:00 a.m. until noon During this time, all campus systems will be intermittently or entirely unavailable. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, campus file servers, and Exchange (email and calendar). An update will be posted once this maintenance is completed.

    Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

  • vDesk Upgrade 5/24/2016 [Complete]
    May 23, 2016 4:34 PM

    [Updated 5/24/2016 7:00 am] The upgrade is complete.  Thank you for your patience.

    [Original Post] vDesk will be unavailable in the early hours of May 24, 2016 for our scheduled annual upgrade. The upgrade should be complete by 7:00 am. Updated versions of software will be installed on vDesk, including Office 2016. If you have any questions or concerns, please contact the Technology Service Desk at servicedesk@pugetsound.edu. Thank you for your patience with the upgrade process this year.

  • vDesk Upgrade 5/23/2016 [Delayed]
    May 22, 2016 7:29 PM

    [Updated 5/23/9:45 am] Access to vDesk has been restored. Thank you for your patience.

    [Updated 5/23/2016 8:15 am] Unfortunately, there was a complication, and we were unable to complete the upgrade this morning. We are working on restoring vDesk to its former state as quickly as possible.

    [Original Post] vDesk will be unavailable in the early hours of May 23, 2016 for our scheduled annual upgrade. The upgrade should be complete by 7:00 am. Updated versions of software will be installed on vDesk, including Office 2016. If you have any questions or concerns, please contact the Technology Service Desk at servicedesk@pugetsound.edu.

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