Service Announcements

  • [CANCELED] Campus Systems Unavailable Due to Scheduled Maintenance 05/08/2016
    May 2, 2016 9:06 AM

    [Update 05/04/2016] This scheduled maintenance has been canceled. It will be rescheduled for a different Sunday and a new announcement will be made.

    [Original] Production server patch maintenance is scheduled for Sunday, May 8, from 3:00 a.m. until noon During this time, all campus systems will be intermittently or entirely unavailable. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, campus file servers, and Exchange (email and calendar). An update will be posted once this maintenance is completed.

    Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

  • Pre-Production Server Patch Maintenance 4/17/2016 [Complete]
    April 13, 2016 1:56 PM

    [Updated 4/17/2016 6:55 pm] Our scheduled pre-production server patch maintenance has been completed successfully.

    [Original post] Pre-Production Server Patch Maintenance is scheduled for Sunday, 4/17/2016, from 8 am. to 5 pm. This should NOT affect any production services such as email, individual and departmental file shares, database applications, or web services (Moodle, vDesk, etc.). If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

    Technology Services schedules regular maintenance windows generally on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

  • Stafffiles Network Shares Not Loading 3/21/2016 [Resolved]
    March 21, 2016 4:48 PM

    [Updated 3/21/2016 4:55 pm] The issue has been resolved. Thank you!

    [Original Post] Members of the campus community have reported that network shares on the Stafffiles fileserver (aka Merlin2) are not loading. When you open File Explorer in Windows, the progress bar seems to load continuously. We apologize for the inconvenience and are looking into the issue.

  • Campus Systems Unavailable Due to Scheduled Maintenance 03/13/2016 [Complete]
    March 7, 2016 4:09 PM

    [Update 03/13/2016 10:17 a.m.] Our scheduled production server patch maintenance has been completed successfully.

    [Original] Production server patch maintenance is scheduled for Sunday, March 13, from 4:00 a.m. until 1 p.m. During this time, all campus systems will be intermittently or entirely unavailable. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, campus file servers, and Exchange (email and calendar). An update will be posted once this maintenance is completed.

    Technology Services schedules regular maintenance windows generally on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

  • PeopleSoft Campus Intermittently Available Saturday, February 27 from 8:00 a.m. to 10:00 a.m. [Completed]
    February 27, 2016 7:52 AM

    [10:15] Work has been completed on the upgrade.

    [Original] Due to scheduled maintenance, access to PeopleSoft Campus will be intermittent on Saturday, February 27th starting at 8:00 a.m. for a PeopleSoft upgrade.

    We will post an update when the work is completed. Thank you for your patience while we conduct this necessary work!

  • VPN Issue 2/24/2016 [Resolved]
    February 24, 2016 12:01 PM

    [Updated 2/29/2016 5:00 pm] VPN2 is back in service. Thank you for your patience!

    [Original Post] We are experiencing an issue with VPN2. As a workaround, please use vDesk, or change your connection attempt to vpn1.pugetsound.edu. In order for vpn1 to work, you will need to make an additional setting change (Settings > Preferences) to uncheck the box to “Block connections to untrusted servers.” We apologize for the inconvenience and are working to restore access to VPN2.

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