Service Announcements

  • Campus Internet Short Interuption in service 6-6:10am [Complete]
    July 2, 2015 6:42 AM

    [Original] Campus Internet will be interrupted from 6-6:10 a.m Thursday while TS performs important maintenance.

    Thank you for your patience!

    [Updated 6:10 a.m.] The maintenance has been completed successfully. Internet connectivity is fully restored. Total downtime was 21 seconds.

  • Webmail Not Loading Email 6/19/2015 [Resolved]
    June 19, 2015 8:36 AM

    [Updated 06/19/2015 10:45 am] Access to email via Webmail has been restored for all of the campus community. We apologize again for the inconvenience and thank you for your patience.

    [Original Post] Some members of the campus community have reported that they have been unable to access their email via Webmail. After logging in, Webmail does not load their mailbox and appears to hang. We apologize for the inconvenience and are working to resolve this issue.

  • VPN Connections Unavailable 6/12/2015 [Resolved]
    June 12, 2015 11:02 AM

    [Updated 10:43 a.m. 6/15/2015] Our internet service provider has communicated that this issue was resolved. These problems were due to a region-wide routing issue, and continued until about 8 p.m. Saturday night.

    [Updated 1:45 p.m. 6/12/2015] Some of the issues have been due to versioning issues with the VPN client, which have been resolved. Many other members of the campus community still report being unable to connect. This has been traced to problems at our internet service provider. They are currently trying to resolve the issue.

    [Original] Members of the campus community have reported difficulty connecting to our VPN. We apologize for the inconvenience, and are working to restore access as quickly as possible.

  • Network Interruption 5-5:10 p.m. 6/11/2015 [Complete]
    June 11, 2015 10:44 AM

    [Updated 5:07 p.m. 6/11/2015]  The maintenance has been completed successfully. Internet connectivity is fully restored.

    [Original] Thursday evening from 5-5:10 p.m., TS staff will need to perform some urgent maintenance on critical network infrastructure. During this time all outside network services will have no availability.

    Thank you for your patience.

  • Campus Systems Unavailable Due to Maintenance 6/14/2015 [completed]
    June 9, 2015 2:51 PM

    [Updated 6/14/2015 10:08am] Our scheduled maintenance has been completed.

    [Original] Due to scheduled maintenance, all campus systems will be intermittently or entirely unavailable between 3:00 a.m. and noon on Sunday, June 14. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, and Exchange (email and calendar). An update will be posted once this maintenance is completed.

    Technology Services schedules regular maintenance windows on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!​

  • PeopleSoft Financials Unavailable Saturday, May 30 between 8:00 a.m. and 5:00 p.m. [Complete]
    May 26, 2015 3:04 PM

    [Update – 5/30/15 5:30 p.m.] The update to PeopleSoft Financials is now complete and the environment is available for use. Links in myPugetSound have been restored and are available for use as well.

    [Original]This is a reminder that PeopleSoft Financials will be entirely unavailable between 8:00 a.m. and 5:00 p.m. on Saturday, May 30th  in order to complete an upgrade to PeopleTools 8.54 and apply application maintenance packs. During this window, links to Financials items in myPugetSound will not be displayed. Please note that PeopleSoft Campus and PeopleSoft Human Resources will be unaffected and can still be accessed through Cascade or myPugetSound.

    Thank you so much for your patience and support as we conduct this necessary work.

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