Service Announcements

  • Residential Internet Service Degradation 8/29/2014 [Resolved]
    August 29, 2014 12:17 PM

    We will be doing some configuration changes to the residential internet this morning to solve some service degradation (slow internet speeds). This may cause some short drops in the residential internet during this time. This affects only the residence halls, houses, and Union Ave. fraternities and sororities; academic and administrative internet connectivity will not be affected.

    [Updated 2:00 p.m.] Configurations were completed around noon, and the residential internet is returned to full service. Thank you for your patience.

  • Web server emergency maintenance 08/18/2014 at 9:00 PM [completed]
    August 18, 2014 2:31 PM

    [Updated 9:11 PM 08/18/2014] Our maintenance on the web server has been completed.

    [Original post] At 9:00 PM on 08/18/2014 we will be performing emergency maintenance on the main web server that may result in unavailability of the Puget Sound web site, http://pugetsound.edu. This maintenance window is expected to last approximately 10 minutes.

  • Unable to login to PeopleSoft HR and PeopleSoft Financials 8/12/2014 [Resolved]
    August 12, 2014 9:36 AM

    [Updated 8/12/2014 7:30 am] PeopleSoft HR and PeopleSoft Financials are now available for use again. Thank you for your patience!

    [Original Post] Members of the campus community have reported that they are unable to login to PeopleSoft HR and PeopleSoft Financials. PeopleSoft HR times out, while PeopleSoft Financials returns an error message. We apologize for the inconvenience and appreciate your patience as we work to resolve these issues.

  • vDesk applications unavailable 8/11/2014 [Resolved]
    August 11, 2014 10:58 AM

    [Updated 8/11/2014 1:30 pm] vDesk applications are available. Thank you for your patience!

    [Original Post] vDesk applications are currently unavailable at the moment. We apologize for the inconvenience and appreciate your patience as we work to resolve this issue.

  • Unable to login to PeopleSoft Financials and HR 8/11/2014 [Resolved]
    August 11, 2014 10:56 AM

    [Updated 8/11/2014 8:40 am] PeopleSoft HR is now available. Thank you again for your patience.

    [Updated 8/11/2014 8:30 am] PeopleSoft Financials is now available. We are continuing to work on PeopleSoft HR. Thank you!

    [Original Post] Members of the campus community have reported that they are unable to login to PeopleSoft Financials and PeopleSoft HR. PeopleSoft HR times out, while PeopleSoft Financials returns an error message. We apologize for the inconvenience and appreciate your patience as we work to resolve these issues.

  • PeopleSoft and Cascade Unavailable Due to Maintenance 8/10/2014 [Completed]
    August 4, 2014 6:02 PM

    [Updated 04/10/2014  9:22 a.m. ]  Maintenance has been completed, be aware the Citrix patching is still in progress but should not affect the rest of the systems currently online.

    [Original] Due to scheduled maintenance, PeopleSoft and Cascade will be intermittently or entirely unavailable between 3:00 a.m. and noon on Sunday, August 10. An update will be posted once this maintenance is completed.

    Technology Services schedules regular maintenance windows on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

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