Service Announcements

  • vDesk Unavailable 7/15/2015 [Resolved]
    July 15, 2015 8:08 AM

    [Updated 7/15/2015 8:30 am] Access to vDesk has been restored as of 8:30 am. Thank you for your patience.

    [Original Post] vDesk is currently unavailable. Navigating to vdesk.pugetsound.edu results in a Citrix Internal Error page. We apologize for the inconvenience and are working to resolve this issue.

  • myPugetSound and PeopleSoft Intermittently Unavailable [Resolved]
    July 12, 2015 9:14 PM

    [Updated 7/12/15, 10:39 p.m.] The issue has been resolved and service has been restored. Thank you again for your patience!

    [Original Post] Access to myPugetSound and PeopleSoft Financials seems to be intermittently unavailable. We are working to resolve these issues and will post updates as we have them. Thank you for your patience.

  • Cascade Unavailable 9-11 a.m. 7/11/2015 [Completed]
    July 9, 2015 4:47 PM

    [Updated 11:30 a.m. 7/11] The updates have been completed. Cascade returns to service.

    [Original] Cascade will be unavailable from 9 to 11 a.m. Saturday, July 11th while we perform an essential upgrade of a component of that system.

    Thank you for your patience as we keep our systems up to date!

  • Telephone System Upgrade 7 p.m. 7/10/15 – 5 p.m. 7/12/15 [Completed]
    July 8, 2015 2:45 PM

    [Updated 1:30 a.m. 7/12] Phone system upgrade complete.

    Starting Friday evening at 7 p.m., TS staff will be performing an upgrade to the telephone system. Phones may power cycle multiple times during the upgrade but we do not expect any system-wide outages.

    If there are any concerns regarding phones not working properly after the upgrade is complete please contact the Service Desk via email: servicedesk@pugetsound.edu or from a mobile phone: 253 879 8585.

    Thank you for your patience.

  • Access to Digital Commons Unavailable 7/7/2015 [Resolved]
    July 7, 2015 9:44 PM

    [Updated 10:15 a.m. 7/8] Authentication has been restored.

    [Original] Access to Digital Commons will be unavailable Tuesday night 7/7 because of a failure in the authentication system for that service.

  • Campus Internet Short Interuption in service 6-6:10am [Complete]
    July 2, 2015 6:42 AM

    [Original] Campus Internet will be interrupted from 6-6:10 a.m Thursday while TS performs important maintenance.

    Thank you for your patience!

    [Updated 6:10 a.m.] The maintenance has been completed successfully. Internet connectivity is fully restored. Total downtime was 21 seconds.

View Full Feed