Service Announcements

  • Online Service Desk Unavailable Due To Maintenance 2/21/2015 – 2/22/2015 [Completed]
    February 17, 2015 6:59 PM

    [Updated 2/22/2015 4:00 pm] The maintenance is complete. We hope you enjoy the new look and feel of our Online Service Desk.

    [Original] Our Online Service Desk will be unavailable due to scheduled maintenance from 9 pm on Saturday, February 21, to 5 pm on Sunday, February 22. Members of the campus community will be unable to view their tickets in our ticketing system during the scheduled maintenance window.

    An update will be posted once this maintenance is complete. Thank you for your patience!

  • Campus Systems Unavailable Due to Maintenance 2/8/15 [Completed]
    February 4, 2015 3:56 PM

    [Update 2/8/2015 8:06 am] The maintenance is completed.  Thank you!

    [Original] Due to scheduled maintenance, all campus systems will be intermittently or entirely unavailable between 3:00 a.m. and noon on Sunday, February 8. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, and Exchange (email and calendar). An update will be posted once this maintenance is completed.

    Technology Services schedules regular maintenance windows on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

     

  • myPugetSound and PeopleSoft Campus Unavailable – Saturday, January 24 [Completed]
    January 21, 2015 8:09 PM

    [Updated 1/24/15, 2:24 p.m.] The upgrade was completed successfully. PeopleSoft Campus and myPugetSound are now back in service.

    [Original] Due to a scheduled system upgrade, myPugetSound and PeopleSoft Campus, including Student Center, will be unavailable between 7:00 a.m. and 4:00 p.m. on Saturday, January 24. Please note that PeopleSoft Financials and PeopleSoft Human Resources will not be affected and can still be accessed through Cascade.

     

  • vDesk Unavailable 1/8/2015 [Resolved]
    January 8, 2015 11:38 AM

    [Updated 1/8/2015 9:00 am] vDesk is now available. Thank you for your patience.

    [Original Post] vDesk is currently unavailable. We apologize for the inconvenience and are working to resolve the issue as quickly as possible.

  • vDesk Unavailable 1/2/2015 [Resolved]
    January 2, 2015 12:14 PM

    vDesk is unavailable this morning. Support staff are working on the problem.

    [Update Friday 1/2/2015 10:37 a.m.] vDesk has returned to service.

  • vDesk Unavailable 12/28/2014 [Resolved]
    December 28, 2014 8:57 PM

    vDesk will be unavailable until later this evening as TS staff troubleshoot this issue. There is no ETA for return to service.

    [Update 12/28/2014 8:30 p.m.] vDesk has been restored to service. Thank you for your patience.

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