Scheduled Maintenance Windows

Technology Services schedules regular maintenance windows to ensure a secure and reliable computing environment. See the Latest Update.

A regular maintenance window generally takes place the second Sunday of every month from 3:00 a.m. to noon.

Monthly maintenance windows alternate between production servers and pre-production servers. Maintenance windows for prodution servers can impact the availability of these and other services:

  • Puget Sound Web
  • Puget Sound Email
  • Cascade
  • PeopleSoft
  • Personal and Departmental Shares

General users of university services should not experience any impact during maintenance windows for pre-production servers (development and test).

Questions?

Please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

Latest Update

See maintenance window updates, or for announcements on all technology-related service issues, see the Service Announcements.

  • Email Upgrade and Pre-Production Patch Maintenance 10/12/14 [completed]
    October 7, 2014 5:36 PM

    [Updated 10/12/2014, 8:40 am ] The email services upgrade, was unsuccessful and was rolled back to before the upgrade started this morning.  All other server updates have been completed, and services affected are back online.

    [Original post] An upgrade to the campus email system and patch maintenance on the pre-production servers are scheduled for Sunday, 10/12/14, from 3 a.m. to noon.

    Email services will be disrupted during the upgrade which involves updating the theme on the sign-in page for Webmail, also known as Outlook Web Access or OWA.

    Other services, such as Cascade and PeopleSoft, individual and departmental file shares, and web services (Moodle, vDesk, the university’s website, etc.), should NOT be affected.

    The maintenance window will include security SSL updates to some production servers, but most services should not be affected as part of that process.

    If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

    Technology Services schedules regular maintenance windows on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

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