Scheduled Maintenance Windows

Technology Services schedules regular maintenance windows to ensure a secure and reliable computing environment. See the Latest Update.

A regular maintenance window generally takes place the second Sunday of every month from 3:00 a.m. to noon.

Monthly maintenance windows alternate between production servers and pre-production servers. Maintenance windows for prodution servers can impact the availability of these and other services:

  • Puget Sound Web
  • Puget Sound Email
  • Cascade
  • PeopleSoft
  • Personal and Departmental Shares

General users of university services should not experience any impact during maintenance windows for pre-production servers (development and test).

Questions?

Please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

Latest Update

See maintenance window updates, or for announcements on all technology-related service issues, see the Service Announcements.

  • Campus Systems Unavailable Due to Scheduled Maintenance 07/10/2016 [completed]
    July 5, 2016 8:57 AM

    [update 07/10/2016 12:45 p.m.] The single sign on component of Cascade has been finished.

    This concludes our planned patch maintenance and database migration for this weekend.

    [update 07/10/2016 11:55 a.m.] We’re nearly complete with our work except for the single sign on component in Cascade is still outstanding. This will only affect users attempting to log into Cascade via the web. The other back-end processes in Cascade are verified operational.

    Our database migration to the new storage array was successful and PeopleSoft is fully operational.

    The rest of our production systems have been successfully patched.

    An update will be made when the single sign on component has been fixed. This is expected to be resolved this afternoon.

    [original] Production server patch maintenance is scheduled for Sunday, July 10, from 3:00 a.m. until noon. During this time, all campus systems will be intermittently or entirely unavailable. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, campus file servers, and Exchange (email and calendar). An update will be posted once this maintenance is completed.

    Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

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