Microsoft Office 365 application support is managed directly thru Microsoft. Students will need to contact Microsoft's technical support line. Technology Services is unable to provide troubleshooting for Office 365 as the applications are stored on Microsoft's application servers.
The limited support that is available by Puget Sound's system administrator is password reset support. Your Office 365 password is not the same password used to access your Puget Sound accounts - unless you reset your Microsoft password to match your Puget Sound password which is not recommended. If you are unable to successfully resolve password related issues with your Office 365 account, email servicedesk@pugetsound.edu and a student support member will contact you with further assistance.
For all other Office 365 issues contact Microsoft Support.