Info for Parents Counselors

FAQs

  1. What method of payment can I use to pay my student account?
  2. As a parent how do I get access to my student's account?
  3. How are my tuition charges calculated?
  4. What do I need to know about meal plans?
  5. What if I am waitlisted for classes?
  6. How can I pay for my books?
  7. What if I have a credit balance on my student account?
  8. Do I need to reapply for financial aid every year?
  9. How do I submit corrected FAFSA information?
  10. If I receive a scholarship should I report it to the financial aid office?
  11. How do I notify the university if my family has special circumstances?
  12. Is it worth applying for financial aid given my income?
  13. If my parents are separated or divorced, whose information should be used on the FAFSA?
  14. If my parents do not support me do they still have to complete the parent section of the FAFSA?

1. What method of payment can I use to pay my student account?

We accept cash, check, e-check, and wire transfer.

  • Please make checks payable to Puget Sound and mail to Student Financial Services, 1500 N Warner #1039, Tacoma, WA 98416-1039. Include student's name and Puget Sound ID.
  • You may pay by electronic check through your online Bill & Payment account.
  • Call us for specific wire transfer instructions.

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2. As a parent how do I get access to my student's account?

Your student must add you as an authorized user in our online Bill & Payment system. You will then receive a login and password giving you access to view your student's financial information.

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3. How are my tuition charges calculated?

“Fall or Spring Tuition Undergraduate” - Total tuition charges for the fall or spring semester. You will be charged for all units in which you are enrolled, including any class overload charges and/or activity unit charges.

Overload Explained: The normal undergraduate course-load is 3.00 to 4.25 academic units per semester. Academic coursework above 4.25 academic units is an overload which may incur an additional tuition charge and, due to the potential for academic performance to suffer with the increased load, is subject to approval by the student’s academic advisor. A student registered for up to 4.25 academic units may supplement that schedule with up to .50 activity units without incurring an overload.

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4. What do I need to know about meal plans?

Students living in residence halls, Union Avenue housing and university housing where full meal plans are mandatory will be charged for a Medium Plan for the semester. The opportunity to select a different type of meal plan within the full plan offerings is available for students on their Cascade Student Finances Menu page once they have been billed.  You are only able to change a meal plan through the tenth day of the classes. 

Students who wish to purchase an optional meal plan may do so online through their Cascade Student Finances Menu page once they have been billed.  Students may purchase a meal plan until midterm break by contacting Student Financial Services.

Parents and Student Financial Services staff are not able to change or purchase a meal plan on a student's behalf, the student must log into Cascade to do this themselves.

To select a different meal plan or purchase an optional meal plan:

  1. Login to Cascade
  2. Click your “Student Finances”
  3. Under the Meal Plan Selection banner, select the option you wish to purchase using the drop-down menu
  4. Click Update

It will take 24 hours for your new meal plan selection to be updated and reflected on your student account. Students selecting an optional meal plan are encouraged to do so before arriving on campus due to the 24 hours processing time.

If you upgrade your meal plan or purchase an optional meal plan, payment will be due the next statement cycle. If you downgrade your meal plan, your student account will be credited after the beginning of the term and you can contact Student Financial Services about any refund due.

Payment plans will automatically adjust to reflect meal plan purchases or changes. Any additional amount due on your account as a result of buying a meal plan will be evenly spread through the remaining payments due on the payment plan.

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5. What if I am waitlisted for classes?

If you are currently waitlisted for classes and are not being charged for full time tuition, your student account will be adjusted for the additional tuition charge after the payment due date. Payment for waitlisted classes will be due the next statement cycle. 

Payment plans will automatically adjust for additional tuition or fee charges. Any additional amount due on your account as a result of additional tuition or fee charges will be evenly spread through the remaining payments due on the payment plan.

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6. How can I pay for my books? 

Books can be purchased at the University of Puget Sound BookStore by check, cash, and credit card. Once you have made your initial semester payment, you can charge your bookstore purchases to your student account until the semester midterm break. Payment for bookstore charges to your student account will be due the next statement cycle. Payment plans will automatically adjust to reflect additional bookstore charges.

7. What if I have a credit balance on my student account?

If your financial aid is more than the amount needed to cover the charges on your student account, you may request a refund for the difference between the amount you owe and the amount of financial aid disbursed to your account. Refunds can be requested as soon as a credit balance appears on your account after financial aid has posted to your account (pending financial aid does not create a credit balance).  Refunds cannot, however, be released until the first day of the semester.

Puget Sound can direct deposit refunds electronically, to your bank account if you set up an eRefund profile in Bill + Payment.  Select the following link for the steps required to set up an eRefund profile.

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8. Do I need to reapply for financial aid every year?

Yes, you must apply for financial aid every year. The FAFSA is available in January. More Information

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9. How do I submit corrected FAFSA information?

You can submit FAFSA corrections on part 2 of your Student Aid Report (SAR). We will receive the corrected information electronically and notify you if the information changes your financial aid award.

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10. If I receive a scholarship should I report it to the financial aid office?

Yes, if you receive a scholarship from your high school or local community you must report the award information to our office. Changes to a financial aid award may be necessary. If your financial aid award must be revised, the reductions occur in the following order: need-based loan assistance, work-study employment, and finally grant assistance. More Information

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11. How do I notify the university if my family has special circumstances?

Should you or your family's circumstances change from the information submitted on the FAFSA or there are extraordinary circumstances that impact your ability to contribute to your or to your dependent student's educational expenses, you may request a review of your financial aid award. More Information

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12. Is it worth applying for financial aid given my income?

We encourage all families (students) to apply for financial aid by completing the FAFSA. The method of awarding financial aid is complex and is determined by many factors (such as income, household size, number of family members in college, age of parents, and special circumstances). In addition, there are sources of aid such as Unsubsidized Stafford and PLUS loans that are available regardless of need. More Information

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13. If my parents are separated or divorced, whose information should be used on the FAFSA?

Information should be given for the parent you lived with the most in the last 12 months. If you do not live with either parent or lived with both parents for an equal number of days, give answers about the parent who provided more financial support during the last 12 months, or during the most recent year that you actually were supported by a parent. If this parent has remarried as of the date you complete the FAFSA, answer the questions on the form about the parent and the person whom your parent married.  

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14. If my parents do not support me do they still have to complete the parent section of the FAFSA?

Yes. You must include parent information on the FAFSA unless you are 24 years old, married, a graduate student, orphan or ward of the court, veteran, active duty military for purposes other than training, or have dependents. If you have special circumstances which make it impossible for your parents to complete the FAFSA, please contact our office.

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