Group Health/Kaiser Permanente Insurance

Note: Most, but not all, Kaiser plans cover care locally through an affiliation with Group Health Cooperative. If you are insured through Kaiser, please consult your program administrator to be sure your policy covers you here in Washington.

Students who are enrolled in Group Health or Kaiser Permanente medical insurance plans are eligible to receive services at Puget Sound's Counseling, Health, & Wellness Services (CHWS) just as any student with or without medical insurance. There are a few things to know about your insurance coverage and charges that may be incurred at CHWS.

Generally, Group Health and Kaiser will not pay for covered expenses (office visit, medicine prescriptions and diagnostic testing such as lab, x-rays, CT scans, etc.) unless they are ordered by a medical provider within their system. This may be an important consideration when you need medical care. If you are unsure about whether our evaluation of your problem might result in charges, ask to speak with the CHWS Consulting Nurse before making an appointment. Some students may choose to go directly to Group Health, and some may choose to be seen at CHWS and pay "out of pocket" for any charges incurred here.

If your usual Group Health medical center is out of town, call the Group Health Consulting Nurse for advice.

If you have Kaiser Permanente medical coverage, contact the Group Health Customer Service department to receive a Group Health medical number, and to be assigned to the local medical center and a primary care provider (PCP). This will help expedite the process when you need to be seen for medical care. When the need arises, you can either call or make an appointment to see your primary care provider, or after talking with the Group Health Consulting Nurse, be seen at their urgent care clinic. It helps to talk with the Group Health Consulting Nurse or your primary care provider's office before showing up at the urgent care clinic.

For more information about Group Health Cooperative, go to and navigate to the appropriate subjects.

Important Group Health phone numbers:

  • Tacoma Medical Center
    209 Martin Luther King Way (approx. 1 mi. from campus)
    253.596.3300 (general number)

  • Group Health Consulting Nurse

  • Group Health Customer Service