This program will help participants improve their emotional intelligence skills and enable them to use emotional information from themselves and others, integrate this with their thinking for better decision making helping them to more easily get what they want from the immediate situation and from life in general.
• Importance of Emotional Intelligence
• What is Emotional Intelligence?
• Daniel Goleman’s Emotional Intelligence Framework
• How Emotionally Intelligent are you?
Facilitator: Denise Powell, Training Specialist in Human Resources
Audience: Anyone who wishes to improve their emotional intelligence skills.