This high-energy program is designed to focus on the foundation communication skills: listening, asking insightful questions, and recognizing the power non-verbal communication. Participants will learn how to build rapport using simple techniques such as pacing and leading which can translate into positive results. Participants will learn how to use a four point communications model, and be able to communicate their messages more clearly, confidently and effectively.
Zoom link will be provided upon registration.
This course is intended for faculty and staff members.
Facilitator: Denise Powell, Human Resources training specialist