Interlibrary Loan Policy

What is Interlibrary Loan and who can use it?

Interlibrary Loan (ILL) is a service that allows patrons to obtain research materials not available in our library or through Summit. Current students, faculty, staff, and retired UPS faculty are eligible for this service.

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What is Tipasa?

Tipasa is a web based system that allows you to check the status of your requests, allows you to access articles over the web, and to make ILL requests directly from many of our databases. To create your Tipasa account, go to the Tipasa logon page and login with your Puget Sound login information.

What can you do in your ILL account online?

  • Create your login and never have to type in name, address, etc. on another ILL request form.
  • Track the current status of all your ILL requests online 24 hours a day.
  • Pickup your articles over the web or have them ready for pick-up at the Circulation Desk in the library -- which ever you prefer.
  • View checked out items and renew online.
  • Send, edit or cancel your ILL requests online.

The online form offers these benefits!

  • Forwards Primo, FirstSearch, Proquest, Ebsco, and other database requests into Tipasa automatically.
  • Forwards blank form requests for book loans and photocopies into Tipasa automatically.
  • Automates messages with specific request details - you will know which book or article arrived.
  • Reduces the turn-around time to get your ILL requests filled. Reduces the amount of paper used in Interlibrary Loan.
  • Reduces the number of errors that happen often with paper requests systems.

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How long does it take to get ILL items?

On average it takes 6-10 working days. Many arrive sooner. However, other items may take several weeks to obtain or they simply may not be available at all.

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How much does it cost?

The library pays up to $12.00 per request. Any charges above $12.00 are deferred to the patron to be paid upon pick-up at the Circulation Desk. Fortunately, we are able to obtain most items free of charge. However, you are responsible for paying any overdue or replacement fees associated with the loan.

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What if I need something fast?

If an article is needed quickly, a rush request can be submitted by current students, faculty, and staff. Books cannot be rushed. A rush request form must be filled out and turned in at the circulation desk along with a $2.00 rush fee. This is a non-refundable processing fee and does not guarantee that the item will arrive by a certain date. Every effort will be made to assure fast service, however, availability and date of material do affect delivery time. The average length of time for a Document Delivery article to arrive is 2-5 working days.

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How will I know when my requests arrive?

  • You will be notified either by telephone or e-mail, depending on your preference indicated in your Interlibrary Loan account.
  • If you have not picked up books by their due date, we will return them to the lending library.

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How long can I keep my Interlibrary Loans?

  • Photocopies are yours to keep.
  • For returnables, the lending library determines the length of time an item is on loan and any other special lending conditions, such as library use only.
  • For renewals, If you need to renew an item, you can renew items from your Interlibrary Loan account. You can renew between seven days of the due date and 3 days past the due date. Logon to Interlibrary Loan and click on View/Renew Checked Out Items. If you are having trouble renewing an item, please contact the ILL staff. Also, be aware that the lending library may not grant the renewal. You are expected to return all items on time and bear in mind that all interlibrary loans are subject to recall by the lending library.

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What is Summit?

Summit is a union catalog of colleges and universities in Washington and Oregon. If a book is not owned by the UPS library, it may be available in Summit. Items are requested by the patron from Summit. You will receive an email or phone call when the item arrives. Please check Primo, our library catalog, before requesting an item via Summit and also check Summit before requesting an item via Interlibrary Loan. We will not interlibrary loan items available through Summit. More information about ORBIS Cascade Alliance...

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Information for libraries requesting items from the University of Puget Sound

The University of Puget Sound is a reciprocal lender (we charge you what you charge us), as well as members of the LVIS and Summit (ORBIS CASCADE) consortiums.

Contact Information

  • Requests accepted via: OCLC, ALA requests via mail and/or email.
  • OCLC Symbol: UPP
  • Mailing Address:
    University of Puget Sound
    Collins Memorial Library - ILL
    1500 North Warner #1021
    Tacoma, WA 98416-1021
  • ILL Staff:
    Cassandra Palmore, 253.879.3612
    Debbie Hill, 253.879.2879
  • mail:

Lending Policy

  • Circulating Items: Books, Most Federal and State documents.
  • Non-circulating items: Media, entire journals, reference, reserves, entire reels of microfilm and entire slides of microfiche.
  • Charges:
    Books: Reciprocal (we charge what you charge)
    Photocopies: Reciprocal (we charge what you charge)
    Replacement charges for books: $90.00 (non-refundable; $75 + $15 processing fee)
  • Billing procedures: OCLC for IFM participant, Invoice for non-IFM participants

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