Employee Assistance Program (EAP)

Our EAP is there to help you lead a happier and more productive life at home and at work.  It is available to all eligible employees and their immediate family members and is free of charge.

This benefit, contracted through Lincoln Financial Group, is available starting on date of hire. A licensed professional counselor can help with everyday challenges of work and home as well as more serious issues involving emotional and physical well-being.  A work/life specialist can help with balancing work and life issues.  Some examples of the many services include, but are not limited to:

EAP

  • Stress, depression, anxiety  
  • Relationship issues
  • Job stress, work conflicts
  • Family and parenting problems

Work-Life Balance

  • Childcare and/or eldercare information and referrals
  • Legal questions
  • Financial services, debt management, credit report issues
  • Identity theft
  • Reducing medical/dental bills

EAP services are completely confidential and can be accessed in several different ways:

Online access: You can receive information through the online library of downloadable materials and interactive tools by visiting the EAP website:  www.guidanceresources.com (user name = LFGsupport; password = LFGsupport1).

Telephone consultations: You can speak confidentially with an experienced professional who will provide information, resources, and referrals on family matters; legal information and referrals; and guidance with financial matters.   Toll-free telephone access is available 24 hours a day, seven days a week at the following toll-free, multi-lingual number:  1-888.628.4824

Face-to-face meeting: You can confer with a local consultant up to five times per person, per issue, per year for short-term problem resolution.

Worldwide Emergency Travel Assistance

TravelConnect(SM) services are available whenever you travel more than 100 miles from home.  Some of the benefits include medical emergency evacuation and transportation, emergency travel documents assistance and medical/dental referrals.

     Within the U.S.: 1.866.525.1955
     Outside the U.S.:  Call collect from anywhere in the world 603.328.1955
     Via email: mail@oncallinternational.com

     Group ID: LFGTravel123

The services of Lincoln Financial Group are sponsored by the university as a part of the benefits available to faculty and staff members.