You may call for an appointment at any time during the hours that CHWS is open. All routine (non-urgent) appointments should be scheduled several days in advance. Any flexibility you offer in your schedule will increase the chances of finding an early appointment time.
For medical appointments you should call early in the day to have the best choice of times available. If no appointment slots are open you may be evaluated by the RN or MA to determine the urgency of your health problem. There may be a space available for an urgent problem or you may be referred to the Urgent Care Center or to an Emergency Room.
Counseling appointments typically require a wait of a few days to a few weeks depending on factors such as the number of students currently seeking therapy, your flexibility in scheduling, your preference for a specific counselor and whether you need an initial visit or follow-up visit. If you have a preference about what counselor(s) you would like to see, please let the front desk staff know. If you have a need for an urgent consultation, the counseling staff maintains Walk In hours daily from 1 to 2:30 p.m.
Psychiatric appointments are made by referral from one of the other CHWS providers. If you think you need a psychiatric appointment, a CHWS counselor or medical provider must first see you.
If you need to cancel your appointment, please call CHWS (253.879.1555) at your earliest convenience to let us know of the change. We really value your giving us this notice, because it enables another student to utilize your appointment time.
As with any doctor's office, patients are charged when they do not appear for an appointment. Students scheduled for medical slots of 30 minutes or longer fail to cancel an appointment they do not use will be charged $25. The same is true for no-showing a counseling appointment: $25 will be charged to your student account. No-showing a psychiatric appointment will result in a charge of $50 if it was a brief follow-up appointment and $100 if it was an hour-long psychiatric evaluation.
Being trusted to manage one's own medical and counseling appointments is a privilege. The majority of students take excellent advantage of the opportunity for on-campus healthcare and enjoy this responsibility. Occasionally, a student may develop a pattern of no-showing appointments, or of cancelling them at the very last minute, meaning that treatment cannot be provided to another student at that time.
In these cases, CHWS reserves the right to revoke a student's appointment privileges. This student would not be denied urgent care if needed, but would be referred to a private practitioner off-campus for their ongoing care.