Student Staff Position Description

Residence Life at the University of Puget Sound - Updated 12/3/2013

Student staff members of Residence Life are essential to upholding our mission to provide safe, inclusive, and vibrant living communities that foster holistic learning for Puget Sound residential students by empowering them as leaders and extending their academic experience. As representatives of the Division of Student Affairs, Residence Life staff are committed to engaging in and demonstrating self-exploration, academic commitment, and serve as representatives of Puget Sound both on and off campus. Staff must have a basic working knowledge of university policies and procedures, and be able to meet deadlines by working independently and interdependently with fellow staff members.  Furthermore, student staff members must be able to refer students to resources such as Counseling Health and Wellness (CHWS), Multicultural Student Services (MCSS), the Center for Writing, Learning, and Teaching (CWLT) and other support offices. Staff encourage student responsibility and accountability, and maintain an overall positive rapport with community members. The following job description applies to all student staff member positions in Residence Life: Resident Assistant (RA), Resident Community Coordinator (RCC), Resident Programming Advisor (RPA), and Greek House Coordinator (GHC).

I. Qualifications

As a university representative, Residence Life student staff members are expected to comply with all published university and residence hall policies, as well as federal, state, and local laws.  In order to be eligible for a student staff position in Residence Life, candidates must:

  1. Have a cumulative GPA of no less than 2.50 (2.75 for graduate students).
  2. Be a full-time graduate or undergraduate student at the University of Puget Sound.
  3. Be of at least sophomore standing at the time of appointment.
  4. Limit other part time work, volunteer activities and participation in other organizations to a maximum of 10 hours per week, 15 for RCCs
  5. Not hold office in the Residence Hall Association or the Resident Student Association during their term of employment.
  6. Attend and participate in a 2 hour weekly staff meeting between 7 and 9 p.m. on Wednesday evenings, and attend other required training sessions and meetings as determined by assigned supervisor.
  7. Be available to participate in spring, fall and winter trainings and be able to perform as a student staff member for the entire academic year.  Furthermore, candidates must be able to work for extended times at the end and beginning of each academic semester as well as during holiday and vacation periods as determined by assigned supervisor.

 II. Key Responsibilities

As the primary contact for residential students, student staff are responsible for upholding Residence Life’s mission. Key responsibilities include:

  1. Communication
    • Facilitate student-to-student and student-to-staff interaction, conflict resolution, facilitation, and social interactions.
    • Be aware of interpersonal dynamics in assigned area.
    • Help students turn interpersonal conflict into opportunities for learning and encourage students to participate in creative problem solving.
    • Help students work through personal issues and serve as a referral agent for appropriate university and community support services.
  2. Community Standards 
    • Be knowledgeable about general and departmental advising programs and support the interaction of students and their advisors.
    • Know and be able to direct students to academic resources and support services on campus (e.g. tutors, labs, library resources, academic advising, peer advisors).
    • Help to develop and sustain an atmosphere of a community conducive to successful academic achievement and personal development. 
    • Inform and educate residents in assigned area about their rights and responsibilities as residential students and members of the Puget Sound community in accordance with the university residential policies and the Student Integrity Code; and at times confront students in violation of said standards.
  3. Community Engagement 
    • Be regularly available in their assigned community, at minimum three evenings each week unless special arrangements are made with the assigned supervisor.
    • Develop and maintain an ongoing relationship with all floor/hall residents.
    • Promote the intellectual lives of community residents through formal and informal discussions about campus, national, and international issues (including culture, values, beliefs, social, political, and ethical issues).
    • Share intellectual and academic interests with residents and encourage residents to explore their academic interests, experiences, goals, and future plans. 
    • Plan and promote educational opportunities and programs in assigned area.
  4. Administrative Organization 
    • Effectively manage staff position responsibilities with academic commitments.
    • Confer with, and report to assigned supervisor on all aspects of Residence Life work through weekly staff meetings, informal contacts, individual meetings with assigned supervisor, and the completion of various reports. 
    • Assume night and weekend on-call duties, remaining in the assigned area and available to residents between 8 p.m. and 8 a.m., according to a schedule set up by the assigned supervisor and staff team. (GHC’s exempt).
    • Assist facilities staff in identifying items in need of repair or attention.
    • Participate in preparing residential communities for opening and closing transitions.
  5. Professionalism 
    • Refrain from engaging in behaviors, attitudes, relationships, or actions that may impinge on a resident’s or staff member’s dignity, moral code, privacy, or emotional well-being.
    • Respect personal integrity of all residents including keeping sensitive information confidential.
    • Maintain a positive attitude and professionalism as a representative of Residence Life.


III. Staff Classifications

In addition to the above responsibilities and expectations, Residence Life has multiple position types to support our unique and diverse living environments:

Resident Assistant (RA)
Resident Assistants compose the majority of student staff in the Residence Life department. RAs live and work in more traditional predominantly first-year living communities such as Todd/Phibbs, Regester, Seward, Langlow, Schiff, Harrington, Smith, University, and Anderson/Langdon. RAs are the primary means of support for residents in these communities, responsible for checking in regularly on the health and wellness of members of the community, and promoting community standards. RAs are expected to work approximately 20 hours per week. 

Resident Programming Advisor (RPA)
The Resident Programming Advisor is a position designed to support the Residence Hall Association (RHA) in one of six communities – Todd/Phibbs; Regester, Seward & Langlow; Schiff & Harrington; Smith & University, and Anderson/Langdon.  This position has all of the responsibilities of a Resident Assistant, with the added opportunity to work more directly with traditional programming in the community by co-advising an RHA. RPAs are expected to work approximately 20 hours per week.

Resident Community Coordinator (RCC)
Resident Community Coordinators live and work in Trimble Hall, Commencement Hall, and the neighborhoods (on-campus houses). RCCs are responsible for supporting students in their growth and development as continuing students living on campus, as well as maintaining healthy and safe living environments.  A Trimble RCC is on-call (checking the building for health and safety concerns) each night of the week. Trimble RCCs are expected to work approximately 20 hours per week. House and Commencement RCCs are expected to work approximately 10-15 hours per week, and are on-call only Friday, Saturday, and Sunday nights.

Greek House Coordinator (GHC)
Greek House Coordinators (GHC) live and work in the fraternity and sorority houses on Union Avenue. Each Greek chapter has one GHC, who is an active member of that organization. GHCs live in their respective chapter house and are responsible for supporting fellow live-in members in their growth and development as continuing students on campus, as well as maintaining a healthy and safe living environment. The GHC position does not serve on an on-call rotation and typically works approximately 10-15 hours per week fulfilling the various administrative and interpersonal aspects of the position.

 IV. Remuneration

Compensation for student staff positions varies depending on the staff classification. Responsibilities vary between positions, as outlined:

  • Resident Assistant (RA): On-call nightly shared between six and eight staff members, full room and board remuneration for a single room.
  • Resident Programming Assistant (RPA): In addition to the responsibilities of an RA, Co-advises with Resident Director one of six Resident Hall Association. Full room and board remuneration for a single room, additional stipend of $75 dollars per month.
  • Trimble RCC: On-call each night of the week shared between five RCCs, full room and board remuneration for a single room.
  • Commencement RCC: Weekend on-call responsibilities only (Friday-Sunday) shared between three staff members; Full room and board remuneration for a single room
  • House RCC: Weekend on-call responsibilities only (Friday-Sunday) shared between eight RCCs; housing only remuneration.
  • Greek House Coordinator (GHC): Must be a member of the sorority or fraternity for which there is the interest in becoming the GHC; housing only remuneration.

 VTerms of Release

Failure to perform responsibilities, failure to support the mission of the Division of Student Affairs and the Office of Residence Life, or other job responsibilities as designated by a professional staff member of Residence Life will constitute grounds for probation or release.