Collins Memorial Library

Interlibrary Loan

What is Interlibrary Loan and who can use it?

Interlibrary Loan (ILL) is a service that allows patrons to obtain research materials not available in our library or through Summit. Current students, faculty, staff, and retired Puget Sound faculty are eligible for this service.

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What is ILLiad?

ILLiad is a web based system that allows you to check the status of your requests, allows you to access articles over the web, and to make ILL requests directly from many of our databases. To create your ILLiad account, go to the ILLiad logon page and log in with your regular Puget Sound username (omitting the "@pugetsound.edu") and password.
Read more about ILLiad.

ILLiad can offer you more!

  • Create your login and never have to type in name, address, etc. on another ILL request form.
  • Track the current status of all your ILL requests online 24 hours a day.
  • Pickup your articles over the web or have them ready for pick-up at the Circulation Desk in the library -- which ever you prefer.
  • View checked out items and renew online. 
  • Send, edit or cancel your ILL requests online.

ILLiad also provides these benefits!

  • Forwards Worldcat, FirstSearch, Proquest, Ebsco, and Cambridge Scientific Abstracts (CSA) database requests into ILLiad automatically.
  • Forwards blank form requests for book loans and photocopies into ILLiad automatically.
  • Automates messages with specific request details - you will know which book or article arrived.
  • Reduces the turn-around time to get your ILL requests filled.
  • Reduces the amount of paper used in Interlibrary Loan.
  • Reduces the number of errors that happen often with paper requests systems.

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How long does it take to get ILL items?

On average it takes 6-10 working days. Many arrive sooner. However, other items may take several weeks to obtain or they simply may not be available at all.

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How much does it cost?

The library pays up to $12 per request. Any charges above $12 are deferred to the patron to be paid upon pick-up at the Circulation Desk. Fortunately, we are able to obtain most items free of charge. However, you are responsible for paying any overdue or replacement fees associated with the loan.

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Are there any limits to how much I can order?

Each user has a limit of active requests at one time:

  • Undergraduate – 15 requests
  • Graduate – 15 requests
  • Staff – 15 requests
  • Faculty – 15 requests

What constitutes an inactive request?

  • For loans, the transaction is inactive once the status says,"Request Finished" in ILLiad and is returned to the lending library.
  • For articles, the transaction is inactive once the status says, "Request Finished" in ILLiad.  Articles "Delivered to Web," must be viewed in order to be considered inactive, so a good rule of thumb would be to open and view your article even if you decide you do not need it any longer.
  • If you believe that you have under 10 active requests, but still are not able to place new ILLiad requests, please contact ill@pugetsound.edu.

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What if I need something fast?

If an article is needed quickly, a rush request can be submitted by current students, faculty, and staff. Books cannot be rushed. A rush request form must be filled out and turned in at the circulation desk along with a $2 rush fee. This is a non-refundable processing fee and does not guarantee that the item will arrive by a certain date. Every effort will be made to assure fast service, however, availability and date of material do affect delivery time. The average length of time for a Document Delivery article to arrive is 2-5 working days.

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How will I know when my requests arrive?

  • You will be notified either by email.
  • If you have not picked up books by their due date, we will return them to the lending library.

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How long can I keep my Interlibrary Loans?

  • Photocopies are yours to keep.
  • For returnables, the lending library determines the length of time an item is on loan and any other special lending conditions, such as library use only.
  • For renewals, If you need to renew an item, you can renew items from your ILLiad account. You can renew between seven days of the due date and 3 days past the due date. Logon to ILLiad and click on View/Renew Checked Out Items. If you are having trouble renewing an item, please contact the ILL staff. Also, be aware that the lending library may not grant the renewal. You are expected to return all items on time and bear in mind that all interlibrary loans are subject to recall by the lending library.

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What is Summit?

Summit is a union catalog of colleges and universities in Washington and Oregon. If a book is not owned by the Puget Sound library, it may be available in Summit. Items are requested by the patron from Summit. You will receive an email or phone call when the item arrives. Please check Primo, our library catalog, before requesting an item via Summit and also check Summit before requesting an item via Interlibrary Loan. We will not interlibrary loan items available through Summit. More information about ORBIS Cascade Alliance...

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Information for libraries requesting items from the University of Puget Sound

The University of Puget Sound is a reciprocal lender (we charge you what you charge us), as well as members of the LVIS, Summit (ORBIS CASCADE), NAPCU and PSAIL consortiums.

Contact Information

  • Requests accepted via: OCLC, ALA requests via email/mail, or fax.
  • OCLC Symbol: UPP
  • Mailing Address:
    University of Puget Sound
    Collins Memorial Library - ILL
    1500 North Warner #1021
    Tacoma, WA 98416-1021
  • ILL Staff:
    Cassandra Palmore, 253.879.3612
    Debbie Hill, 253.879.2879
    Marlene West, 253.879.8617
  • Fax: 253.879.3670
  • Email: ill@pugetsound.edu
  • Odyssey: 192.124.98.132/ILL

Lending Policy

  • Circulating Items: Books, Most Federal and State documents.
  • Non-circulating items: Periodicals, reference, reserves, audio visual materials, microformat.
  • Charges:
    Books: Reciprocal (we charge what you charge)
    Photocopies: Reciprocal (we charge what you charge)
    Replacement charges for books: $75 + $15 processing fee or at cost price of item + $15 processing fee.
  • Billing procedures: OCLC for IFM participant, Invoice for non-IFM participants
  • ILLiad for Borrowing Non-OCLC Libraries

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