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  • Malicious Phishing Attempt – New Message From University of Puget Sound
    September 1, 2014 7:48 PM

    Some campus members have received malicious e-mail messages asking for username, password, and other pieces of personal information. This is a scam message and should be deleted immediately. Technology Services will NEVER ask you for your password, or ask you to “revalidate” or “update” your profile by e-mail.

    Remember to be cautious of e-mail links and attachments from unknown sources. If you have questions about an unexpected e-mail message, please contact the Service Desk immediately at 253.879.8585 or servicedesk@pugetsound.edu.

    –Sample Message–

    Dear User,

    You have 1 new Security Message Alert!

    Log In into your account to update your profile.

    Click here to Log
    In (Link Removed)

    ©2014 University of Puget Sound •

  • Malicious Phishing Attempt – ITS-Department Authenticated Notification
    July 17, 2014 10:22 AM

    Some campus members have received malicious e-mail messages asking for username, password, and other pieces of personal information. This is a scam message and should be deleted immediately. Technology Services will NEVER ask you for your password, or ask you to “revalidate” or “update” your profile by e-mail.

    Remember to be cautious of e-mail links and attachments from unknown sources. If you have questions about an unexpected e-mail message, please contact the Service Desk immediately at 253.879.8585 or servicedesk@pugetsound.edu.

    –Sample Message–

    Dear user,
    The following evaluations have been assigned to you. Please login to complete these evaluations.
    CLICK HERE (Link Removed) TO EVALUATE USING
    SECURE ENCRYPTION

    NOTE: Your login will time out after 60 minutes. Your responses will be lost if you do not click on the “secure” button before 60 minutes lapses.
    There is no prompt when your 60 minute session has expired. Please save extensive comments periodically and check your time.

  • Malicious Phishing Attempt – Webmail Alert
    July 14, 2014 10:35 AM

    Some campus members have received malicious e-mail messages asking for username, password, and other pieces of personal information. This is a scam message and should be deleted immediately. Technology Services will NEVER ask you for your password, or ask you to “revalidate” or “update” your profile by e-mail.

    Remember to be cautious of e-mail links and attachments from unknown sources. If you have questions about an unexpected e-mail message, please contact the Service Desk immediately at 253.879.8585 or servicedesk@pugetsound.edu.

    –Sample Message–

    Dear User,
    We regret to inform you that you have exceeded your webmail monthly quota.

    Kindly increase your quota by verifying your login details.

    Click on the website to verify (link removed)

    Thank you.

    University of Puget Sound

  • ‘Zero-day Flash Bug’ Affecting Browsers
    April 28, 2014 5:26 PM

    Technology Services is monitoring the worldwide situation regarding Adobe Flash concerns in Internet Explorer and other browsers that use Adobe Flash. As soon as patches are made available for this issue, we will work to install them as quickly as possible. In the meantime, the best course of action is to avoid visiting websites that are unfamiliar to you.

  • Malicious Phishing Attempt – General web-mail maintenance
    April 28, 2014 11:42 AM

    Some campus members have received malicious e-mail messages asking for username, password, and other pieces of personal information. This is a scam message and should be deleted immediately. Technology Services will NEVER ask you for your password, or ask you to “revalidate” or “update” your profile by e-mail.

    Remember to be cautious of e-mail links and attachments from unknown sources. If you have questions about an unexpected e-mail message, please contact the Service Desk immediately at 253.879.8585 or servicedesk@pugetsound.edu.

    –Sample Message–
    General web-mail maintenance
    Dear Account Owner,
    We want to upgrade all Microsoft Exchange email account scheduled for today as part of our duty to strengthen security of your mailbox. CLICK HERE(link removed) to upgrade your account to Outlook Web Apps 2014. If your settings is not updated today, your account will be inactive and cannot send or receive message any longer.
    Sincerely,
    -IT Department
    Microsoft Corporation. All rights reserved

  • Most Puget Sound Systems Not Impacted by ‘Heartbleed’
    April 14, 2014 5:22 PM

    Most Puget Sound technology systems including, but not limited to, Cascade, PeopleSoft, Moodle, Mahara, Webmail, and the university’s blog server were not affected by Heartbleed, the serious vulnerability in OpenSSL that has been in the news over recent days.

    Technology Services has applied updates to wireless controllers and the university’s web server to address the few areas possibly affected by Heartbleed. We are only recommending a change of Puget Sound password for those users of the university’s content management system (CMS) who have logged into the web server from an Internet connection outside the university’s network. All other users do not need to change their passwords unless they feel inclined to do so as an added precaution.

    For questions or assistance, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

  • Malicious Phishing Attempt – Email account update Webmail University of Puget Sound
    April 2, 2014 7:39 PM

    Some campus members have received malicious e-mail messages asking for username, password, and other pieces of personal information. This is a scam message and should be deleted immediately. Technology Services will NEVER ask you for your password, or ask you to “revalidate” or “update” your profile by e-mail.

    Remember to be cautious of e-mail links and attachments from unknown sources. If you have questions about an unexpected e-mail message, please contact the Service Desk immediately at 253.879.8585 or servicedesk@pugetsound.edu.

    —-Sample Message—-

    Dear subscriber e-mail

    We wish to inform that we are currently providing services regular
    maintenance and improvement of our service account and, as a result of
    this their accounts should be updated. We apologize for the
    inconvenience. To keep your account, you should reply to this email
    immediately and enter the the following information:

    Username:

    Password:

    If not done within 72 hours, immediately make your own deactivated
    from our database.Thank you for using our services! “WEB SITE SUPPORT
    AGENT mail account  ABN 31088377860 All rights reserved.
    Email account update Webmail University of Puget Sound

  • Malicious Phishing Attempt – pugetsound.edu support team WEBMAIL UPDATE/MAINTENANCE OF USER ACCOUNT
    September 17, 2013 3:13 PM

    Some campus members have received malicious e-mail messages asking for username, password, and other pieces of personal information. This is a scam message and should be deleted immediately. Technology Services will NEVER ask you for your password, or ask you to “revalidate” or “update” your profile by e-mail.
    Remember to be cautious of e-mail links and attachments from unknown sources. If you have questions about an unexpected e-mail message, please contact the Service Desk immediately at 253.879.8585 or servicedesk@pugetsound.edu.

    —-Sample Message—-
    DEAR pugetsound.edu USER,
    > We would like to inform you that we are currently performing scheduled maintenance and improving our webmail service, and, as a result, this virus has been detected in HTK4S folder of your account and your account must be updated with the new F anti-virus/Anti-spam HTK4S-Secure version 2013 to prevent damage to important files. Fill in the columns below and post back or your email account will be suspended temporarily from our services.
    ***********************************************
    User:
    Password:
    Date of birth:
    Year-mail/account creation:
    ***********************************************
    If not done in 24hrs your account will be considered not in use and it will be disabled completely from our database.
    pugetsound.edu support.
    pugetsound.edu Webmail Staff
    © Copyright Reserved 2013

  • Malicious Phishing Attempt – Helpdesk Notification
    September 3, 2013 10:49 AM

    Some campus members have received malicious e-mail messages asking for username, password, and other pieces of personal information. This is a scam message and should be deleted immediately. Technology Services will NEVER ask you for your password, or ask you to “revalidate” or “update” your profile by e-mail.
    Remember to be cautious of e-mail links and attachments from unknown sources. If you have questions about an unexpected e-mail message, please contact the Service Desk immediately at 253.879.8585 or servicedesk@pugetsound.edu.
    —-Sample Message—-

    Subject: Helpdesk Notification

    Attn. Student/Staff Email Account Users…

    We want to announce to you that we will be making some vital maintenance on the school”s website. During this process you might have login problems in signing into your Online account, but to prevent this you have to confirm your account immediately after you receive this notification.

    To confirm and to keep your account active during and after this process, please reply to this message with the below account informations. Failure to do this might cause a permanent deactivation of your user account from our database to enable us create more spaces for new users considering the number of junk emails most account owners complained of receiving in the past .


    YOUR EMAIL ACCOUNT CONFIRMATION

    Name:
    E-mail

    E-mail ID:
    E-mail Password:
    Date of birth:
    Do you Use Outlook Express?


    Your account shall remain active after you have successfully confirmed your account details.


    Thanks for bearing with us.


    Helpdesk

    Copyright ©2013 University of Puget Sound All rights reserved 1500
    N. Warner, Tacoma, WA 98416.

    Warning Code: 002671

  • Malicious Phishing Attempt – IT Helpdesk Message: Webmail Account has been violated!
    April 8, 2013 9:42 AM

    Some campus members have received malicious e-mail messages asking for username, password, and other pieces of personal information. This is a scam message and should be deleted immediately. Technology Services will NEVER ask you for your password, or ask you to “revalidate” or “update” your profile by e-mail.
    Remember to be cautious of e-mail links and attachments from unknown sources. If you have questions about an unexpected e-mail message, please contact the Service Desk immediately at 253.879.8585 or servicedesk@pugetsound.edu.
    —-Sample Message—-

    From: Handasyde, Jayne E
    Subject: IT Helpdesk Message: Webmail Account has been violated!


    Webmail Maintenance:

    IT-Help Desk.

    Attention! Your Webmail Account has been violated.
    Login from IP address 212.60.65.173 was detected to access your personal account Please click and confirm the link below for re-confirm of your location.
    CLICK HERE (link removed) to verify your account.
    Thank you for your patience and understanding.
    IT Technical Support.

    Page Loaded: 08/04/2013


    Important – This email and any attachments may be confidential. If received in error, please contact us and delete all copies. Before opening or using attachments check them for viruses and defects. Regardless of any loss, damage or consequence, whether caused by the negligence of the sender or not, resulting directly or indirectly from the use of any attached files our liability is limited to resupplying any affected attachments. Any representations or opinions expressed are those of the individual sender, and not necessarily those of the Department of Education and Early Childhood Development.

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