Reset Forgotten Password or Username
To ensure the highest level of security and take advantage of all features in Cascade, we recommend using one of the fully supported browsers listed below. Other updated browsers, such as Chrome or Opera, are not as fully tested and supported but may work as well.
|Windows 7, Vista, or XP||Internet Explorer 7 or 8 OR Firefox 3|
|Mac OS X 10.4.6 or higher*||Safari 3 or 4 OR Firefox 3|
*Mac OS X 10.5.6 must use Firefox.
Cookies must be enabled on your computer to use Cascade. A "cookie" is just a number your browser stores until you close or log out. To see if cookies are working, try our cookie test.
If your cookies are not working, try the following steps in your browser (usually found under Tools -> Options):
Open New Browser Window
Do not try to access Cascade through a browser window opened by an e-mail program such as Hotmail or AOL. Open a new browser window yourself and enter https://cascade.pugetsound.edu.
Check Settings for Caching
Your browser or local network may be caching (redisplaying) pages inappropriately. This prevents the next page from displaying on your screen, making it seem as though nothing has happened. To correct this problem, try the following:
Try Another Machine
Try accessing Cascade from a different computer, a different location, and/or a different local network.
For assistance, contact the Service Desk at 253.879.8585 or firstname.lastname@example.org.