The University of Puget Sound utilizes Microsoft's Forefront Protection for Exchange (FPE) to filter spam as it passes through our email system.
Messages considered legitimate by FPE are delivered immediately to your inbox. Questionable messages are delivered to your junk email folder for you to review.
You can find your junk email folder in the following ways, depending on which client is used to view email:
Outlook, Entourage, or Webmail – In this case simply look inside the Junk E-mail folder that appears in the left navigation pane in the default configuration, somewhere just below the Inbox, along with things like Sent Items, Deleted Items, and Drafts.
IMAP Client (such as Thunderbird) – For many IMAP clients, the Junk E-mail folder will also appear close to the Inbox automatically. However, IMAP has “subscriptions” for mail folders, and it may be necessary in some cases to subscribe to the Junk E-mail folder in order for it to show up in your client.
POP3 Client – In this case, you must use Webmail to access your Junk E-mail folder, or switch to IMAP. Technology Services does not recommend use of the POP3 protocol to access your email.
For assistance, please contact the Service Desk at 253.879.8585 or firstname.lastname@example.org.