Technology Services consists of Client Support and Educational Technology Services, Enterprise Information Services, Network and Server Systems, and the Project Management Office.
Technology Services is pleased to announce we have doubled the bandwidth of the Internet connection for campus residences from 250 Mbps to 500 Mbps. In recent months, we’ve seen this connection approach and, in some cases, hit the bandwidth limit at certain times of day, often resulting in degradation of service and poor performance.The increased bandwidth means we are no longer hitting the limit, so campus residents should see faster service and improved speed when connecting to the Internet. As always, though, if you experience any issues, please contact the Technology Service Desk at 253.879.8585 or email@example.com for assistance.
Puget Sound CIO William Morse has a new blog, aptly titled Morse Musing. His first post focuses on the rapid pace of change, both in the greater world of technology and closer to home. You can check out the blog and/or subscribe to receive notification of future posts.
Remember when the Optimize wall was bare? Campus members are invited to gather Thursday, November 7, from 4:00 to 6:00 p.m. in the Wheelock Rotunda to celebrate all that’s been accomplished in this endeavor over the past two years. The event will feature music, refreshments, and remarks from President Ron Thomas and Academic Vice President and Dean of the University Kris Bartanen. This is a major milestone for campus, so everyone is encouraged to come join the celebration!
See the Optimize page for more information on this important project.
TS is pleased to announce that William Morse, Chief Information Officer and Associate Vice President for Technology Services, has been elected to the board of directors for the Northwest Academic Computing Consortium (NWACC). According to the Consortium’s website, “NWACC is comprised of colleges, universities, and other non-profit organizations in the Pacific Northwest and nearby areas. Founded in 1987, NWACC’s mission is to foster communication and collaboration among its member institutions on the development and use of advanced technology for instruction, research, and administrative operations.”
In sharing the news with TS colleagues, Morse wrote, “I am deeply grateful and humbled to be recognized by my peers in this way. I believe my election was in large part due to your hard work and efforts. Many people have commented to me that they are absolutely amazed at how much we have accomplished together here at Puget Sound. Incredibly, we have done it all in less than four years. It is nothing short of amazing. Just imagine what the future holds!”
For more information, see www.nwacc.org.
Technology Services appreciates everyone’s patience as we’ve grappled in recent weeks with performance issues on the wireless network in many residence halls and in high-traffic areas such as Collins Memorial Library, Oppenheimer Café, and Wheelock Student Center (including Diversions Café). We’ve seen a rapid rise in the number of mobile devices on campus, including laptops, tablets, smart phones, printers, and game consoles, many of which are being used to access, download, or stream a wide variety of data that sometimes includes large media files. This trend, known as Bring Your Own Device (BYOD), is not unique to Puget Sound, as universities all across the country are struggling to meet the ever-increasing demand on campuses for wireless access that is robust and fast.
To improve Puget Sound’s wireless coverage, Technology Services will take the following steps in coming weeks:
Please contact the Technology Service Desk at firstname.lastname@example.org or 253.879.8585 if you experience any issues with wireless or other technology on campus. We also welcome your feedback and questions!