Learn, boldly

at the Spring Break Professional Development and Enrichment Conference for Faculty and Staff

March 18-20, 2014 

To register for courses, send your list of requested classes to professionaldev@pugetsound.edu.

or call extension 3369 (253.879.3369 from off-campus).

Staff members should discuss their interests with their supervisors and obtain approval to attend courses prior to registering.

Got questions or need accommodations? Contact Human Resources (hr@pugetsound.edu) or extension 3369.

*Courses marked with an asterisk have limited space; please register early.


Tuesday, March 18, 2014

9-10 a.m.                                Tahoma Room                      Facilitator: Danna Beal

*10 Strategies for Overcoming Overload

Overload can have a serious negative effect on your health, your work, and your relationships. The ten strategies presented in this seminar can help you reduce stress and avoid overload. Participants will learn to:

  • Assess their level of overload.
  • Recognize the areas of life that they have control over.
  • Learn ways to optimize control and manage your life more effectively.
  • Apply specific strategies to overcome overload.

This program is offered through Ceridian, the university’s Employee Assistance Program.

11 a.m. – noon                      Tahoma Room                      Facilitator: Danna Beal

*Best Practices for Finding Fulfillment at Work

Job gratification is important to our well-being, but finding satisfaction at work today is especially challenging because of the constant state of change. One of the reasons why some people find satisfaction at work and others don’t has to do with the way in which we seek gratification. You can make your work more meaningful and fulfilling by embracing some new perspectives and learning new strategies. Participants will learn to:

  • Recognize why achieving fulfillment at work is challenging today.
  • Make the transition from a linear view of work to a cyclical model.
  • Learn techniques for self-renewal at work.
  • Identify strategies that can help raise your “satisfaction quotient.”

This program is offered through Ceridian, the university’s Employee Assistance Program.


1-3 p.m.                         Pool                      Facilitators: Clay Ross, Alan Krause, and Jordan Ross

*Introduction to Kayaking

Learning to kayak in a pool is fun, safe, and a great way to introduce yourself to one of the most exciting ways to play outside in the Pacific Northwest.  Using the well-established curriculum of the university’s Kayak Club, participants will be introduced to the sport of kayaking through the various types available in the Northwest, practice the basic strokes used in the sport, and learn through play how to maneuver a kayak in Wallace pool on campus! Participants will also learn about the resources available to kayakers through the campus. We’ll practice entering and exiting the boat on land and in water, paddling forward/backward, turning, and bracing.  Bring a swimsuit and towel and be prepared to spend most of our 90-minute session in the pool. 

Clay (assistant director of Annual Giving), Alan (assistant professor in the School of Business and Leadership), and Jordan (data specialist in the Office of Admission) have been kayaking for a combined 25 years.  Clay and Jordan were both members of the University of Puget Sound Kayak Club as undergraduates, and now work with Alan to support and supervise the students leaders of the club in teaching kayaking to current students on campus.

3-5 p.m.                                  Tahoma Room                                  Facilitator: Carol Bowser

Choosing Between Tough “No” And Painful “Yes”: Customer Service In Challenging Times

New processes, customer demands, resource limitations: these workplace challenges can stretch our customer service skills to the max. Whether our customers are students, parents, coworkers, or other organizations, sometimes we find ourselves wondering whether we can say “no” and how to do it well. In this session led by conflict management expert Carol Bowser, we’ll learn how to respond when “yes” isn’t the right answer, how to remain service-oriented when overpromising isn’t an option, how to know when an apology will actually make the interaction worse for your customer, and more.

Professional mediator and attorney Carol Bowser is president of Conflict Management Strategies, Inc. Organizations hire her to assess and ease workplace conflict and tension, to facilitate tangible change within the working environment, and to coach employees to higher levels of performance. As a trainer, her interactive style is designed so that participants can put the skills they learn to immediate use in the workplace.

Wednesday, March 19, 2014

9-11 a.m.                                Tahoma Room                                  Facilitator: Paula Lehmann

Build Your Supervisor Toolkit: Handling the Top 10 Legal Issues in the Workplace

To supervise effectively, managers need to understand laws that apply to the workplace and know what to do when related situations come up. Guided by employment attorney Paula Lehmann, we’ll review the legal frameworks for workplace issues, discuss today’s most important legal challenges for employers, look at the real costs of litigation, and examine some recent employment-related court cases. This course is for supervisors of regular staff members. Supervisors of temporary or student staff are welcome to attend on a space-available basis. 

11 a.m. - noon                   Tahoma Room                      Facilitator: Cindy Matern

The 25 Rules of Considerate Conduct

Think Twice Before Asking Favors. Give Constructive Criticism. Refrain from Idle Complaints. Don’t Shift Responsibility and Blame. These are only four of the 25 Rules of Considerate Conduct, outlined in Choosing Civility, a book by Dr. P.M. Forni, the founder of the John Hopkins Civility Project. Explore this simple yet remarkable book, the basic rules of civility, and why being civil helps us to communicate effectively with others at home, at work, and in our daily interactions.

Cindy Matern is the associate vice president of Human Resources and Career and Employment Services.


1-2:30 p.m.                     Tahoma Room                      Facilitator: Prema Higgins & Jordan Ross

*Knitting 101 - CLOSED

Have you always wanted to learn to knit, but it seems too complicated? Anyone can do it! In this class, we will teach you the basics: casting on, knit stitch, purl stitch, and binding off.  If you have your own needles and/or yarn, please email Prema to let her know (phiggins@pugetsound.edu).

Prema, communications specialist in the Office of Admission, learned to knit in 3rd grade, but didn’t pick it up as a hobby until a couple of years ago. Her favorite things to make are scarves, hats, and cowls. She recently taught her seven-year-old son how to knit.

Jordan, data specialist in the Office of Admission is a self-taught knitter, learning while she was a student at Puget Sound. Her favorite projects are hats and she prefers knitting with bamboo needles. She enjoys making presents for her nieces and nephews.

3-4 p.m.                                  Tahoma Room                      Facilitator: Sarah Stall

Telling the Puget Sound Story: Be a Brand Hero

You know the “big picture.” You know Puget Sound’s key messages and visual standards. Now you’re ready to take telling our story to the next level. Come learn how to make branding work for you. Topics may include: using the university’s key messages as a framework to communicate departmental programs, news, achievements, etc.; using branding tools to develop brochures, information sheets, and e-newsletters; utilizing new website features to maximize your content; campus case studies; and more. Bring your questions and conundrums!

Sarah is assistant director of communications for campus communications and online media. She works with offices and departments across campus to create effective print publications, Web pages, and social media strategies.

Thursday, March 20, 2014

9-10:30 a.m.                           Seminar Room                                  Facilitator: Barbara Weist

Introduction to Website Content Management

In this hour-and-a-half course, learn the basics of using the content management system to edit content on the university’s website.

Barbara has coordinated three website redesigns in two separate content management systems in her ten years as web manager here at Puget Sound.

11 a.m. – 1 p.m.                     Tahoma Room                                  Facilitator: Nancy Nieraeth

Women In Leadership: Q&A Panel, Lunch, and Conversation

Join us as we follow up on the invigorating Lean In book discussion from January’s conference. We will start off with a Q&A panel, where participants will have the opportunity to ask questions of women in leadership at Puget Sound, to hear stories of their professional and personal journeys. Over lunch, we’ll discuss how to continue in a meaningful way our momentum supporting Puget Sound’s women as they “lean in” to their ambitions in the workplace. There is no need to have read the book or attended the January discussion; the only prerequisite is an interest in learning more, building community, and continuing action. We especially welcome men who are supervisors, partners, or mentors, and women new to the workforce who are exploring their own leadership aspirations. 

Nancy Nieraeth is the director of employment and people development.

1-2:30 p.m.                             Howarth 005                                      Facilitator: Dana Kapla

*PeopleSoft Financials Budget Orientation

This course provides an orientation to budgets administration at Puget Sound and resources for managing budgets within our PeopleSoft Financials ERP.  The course includes an introduction to the following: the chart of accounts; coding transactions; entering and approving requisitions; utilizing and navigating the newly published PS Financials budget tools, and; answering any budget-related questions participants may have.

Dana Kapla is the budget analyst and has worked for the university for approximately 2 ½ years.  She received her bachelor’s degree in business administration from the University of Alaska Fairbanks and worked there for 18 years as a fiscal and budget professional within oceanic & atmospheric sciences and the campus’s main financial office.  


3-4 p.m.                        Tahoma Room                      Facilitator: Tasha Helton & Brian Sullivan

Get Nutrition? Do you know what’s in your food?

Learning how to use My Nutrition as an online tool that can help you make smart, healthy choices in the Wheelock Student Center Diner. Use it to:

  • See how your food choices measure up nutritionally
  • Screen the Diner offerings for allergens

Tasha is technology coordinator for Business Services and is responsible for understanding and analyzing the use of technology to support business services and community engagement operations and functions.

Brian is the executive chef for Dining and Conference Services. He is a graduate of the prestigious Culinary Institute of America in New York and is classically trained in culinary arts. He also went on to be published in the Best Chefs of America 2012.