The Higher Education Landscape

The Higher Education Landscape

Join keynote speaker Dennis Hopwood as he discusses a thousand year old industry on the cusp of profound change. To register, email hr@pugetsound.edu

Professional Development & Enrichment Conference

for Faculty and Staff

January 11-13, 2016

All courses require registration by Monday, January 4, 2016.

To register for courses, send your list of requested classes to hr@pugetsound.edu

or call extension 3369 (253-879-3369 from off-campus).

All classes will be held in Commencement Hall unless otherwise stated.

Staff members should discuss their interests with their supervisors and obtain approval to attend courses prior to registering.

Staff members needing accommodation to participate in conference events are invited to call extension 3541 or email jjacksonhaley@pugetsound.edu

Questions? Contact Human Resources (hr@pugetsound.edu) or extension 3369

*Courses marked with an asterisk have limited space; please register early


Monday, January 11, 2016


8:30-10 a.m.                                  Oppenheimer Café                                  Facilitator: Paige Phillips

*Coffee & Espresso Workshop ***CLOSED

Meet in Oppenheimer Café to utilize the quiet empty space and showcase Stumptown coffee, our equipment and training techniques. I am excited to share with the community Stumptown coffee sourcing stories and practice making beautiful espresso!

Paige Phillips is the Café/Cellar Manager at Puget Sound. She works with Dining Services leadership, student leads, student staff and has been a part of the specialty coffee world for over ten years.


9-10 a.m.                              Commencement 271                               Facilitators: Tasha Helton and Ellen Peters

How to Be Your Best Self at Puget Sound

This course will teach you how to sensibly allocate time in order to achieve greater productivity. We will show you tips and tricks on how to stay organized, help your work space, and set meetings effectively while achieving a positive attitude throughout.

Tasha Helton is the University’s Business systems analyst. She has worked at Puget Sound for about 10 years, and oversees DCS, Security, Bookstore and Mail Services technology integration, administration, and implementation.

Ellen Peters is the Director of Institutional Research and Retention at the University of Puget Sound. She is an experienced meeting facilitator who not only attends and chairs meetings on campus, but has served as an elected City Councilor, and in leadership positions on local and national education and nonprofit boards. She actually enjoys meetings when they are productive.


 9-10 a.m.                                   Tahoma Room                                  Facilitator: Darab K. Sarbandi 

Making the Most of Your HRA and FSA Benefits

The main objective of this course is to walk staff and faculty members through their HRA and FSA benefits through the University. Darab will cover topics such as how to file a claim and use the mobile app; how to access the personal online account; and how to coordinate medical claims through the HRA. He will be open to questions on other relevant topics for those who are enrolled in one or both benefits. All University staff or faculty member covered under the University-sponsored medical plan is automatically enrolled in the HRA benefit.

Darab K. Sarbandi is one of the senior managers at Navia Benefit Solutions and has held various roles within the company. He has conducted hundreds of enrollment and educational meetings to help employees better understand the rules around tax-advantaged plans and the logistics of participation.


 10-11 a.m.                         Commencement 272                        Facilitators: Dave Wright and Skylar Bihl

Trans* Identities 101 ***CLOSED

Have you been struggling to get the baseline language and competence about trans* identities so that you might be able to consider how to work for increased inclusion on campus and in your workplace?  This course is a beginning course to introduce Puget Sound professionals to trans* identities. We will be learning about the differences between biological sex, gender, and sexual orientation and spending time talking about language. Why does this matter? What resources does Puget Sound offer? What is the institution working on in support of trans* students, faculty, and staff? How might this impact your work area and what you need to know? This course is recommended to individuals who are open to learning more about trans* identities, but may have almost no background or experience engaging with the relevant topics. 

Rev. Dave Wright ’96 is the Director for Spiritual Life and Civic Engagement and Campus Chaplain in the Center for Intercultural and Civic Engagement.  Dave is an ordained minister in the United Methodist Church, and a member of the Pacific Northwest Conference.  As University Chaplain, Dave supports the breadth of Spiritual & Religious Life activities on campus, in addition to helping students connect with Tacoma-area faith communities if they wish. He also develops programs for members of the campus community to ethically and intentionally engage the world in which we live through both social action and personal reflection on who we are and how we live. Dave offers pastoral services to members of the university community.

Skylar Bihl ’08 is the Assistant Director for Civic Engagement in the Officer for Spiritual Life and Civic Engagement. Skylar received her MS of Ed in Human Development from the University of Pennsylvania and loves working with students. Her work focuses on helping students connect to Tacoma through social justice and service, as well as engage with issues of justice at Puget Sound. She is passionate about supporting students as they do difficult identity development work and ask hard questions about themselves and society.


10-11 a.m.                          Tahoma Room                       Facilitator: Sophia Tasler

Tips and Tricks for Quick Healthy Meals ***CLOSED

Do creating nutritious meals after a long day work seem daunting at dinner? The modern demands of our high stress and hectic lifestyle take its toll on our ability to successfully prepare healthy meals. Yet, when life gets crazy, that’s when our body needs nutrition the most! Learn how to prepare quick healthy meals and maximize current kitchen skills to enhance your health and life balance. 

Sophia Tasler is a Registered Dietitian at Catholic Health Initiative hospitals and provides nutrition counseling at her private practice Sage Wisdom Nutrition in downtown Tacoma.  Having received her nutrition degree from Bastyr University, she highly values a holistic approach to wellness. Sophia’s goal with each client is to enrich their life through nutrition in a balanced way. 


 10-11 a.m.                                  Weyerhauser 407                                      Facilitator: Henry Waymack

Publishing with Publisher

Learn how to take your flyers, brochures, and posters to the next level with Microsoft Publisher. This session will focus on several skills including: using advanced layout techniques, creating attractive layouts, and how to integrate university branding appropriately. This course is recommended for anyone who creates flyers, handouts, posters, newsletters, or other publications for their department or office.

Henry Waymack is the Design & Production Specialist at Print & Copy Services.  He also free-lances as a graphic designer, artist, and photographer.  He has over a decade of experience working in the graphic design and print industries.


11 a.m.-12:30 p.m.                       Commencement 272                              Facilitator: Sarah Comstock

Creating and Implementing a Student Employee Evaluation Process! (It is more interesting than you think!)

Part of every employment process should include an opportunity for constructive feedback to both an employee and supervisor about achieving the tasks and responsibilities assigned to an employee. Within the student employment experience evaluation opportunities are even more critical to the positive development of a student employee during their time on campus and when they embark in jobs outside of Puget Sound. Sarah will talk through how to write an evaluation process and how to tailor the evaluation to the needs of you and the employee. This course is for supervisors of student staff.

Sarah Comstock has worked in Student Affairs for more than nineteen years, during which she has supervised and mentored countless student employees. Her extensive work with student employees has also helped her develop a rigorous evaluation processes for student employees. 


11 a.m.-noon                             Weyerhauser 407                                 Facilitator: Sarah Stall

Unlock the Vault! Finding Great Campus Photography for Your Next Project

Ever wonder where to find campus photography for your department Web page or brochure? This is it! The session will cover a basic overview of campus photography and what kinds of images are available on Vault, Puget Sound’s online image library. We’ll cover logging in and navigating the general collections; searching for (and finding!) an image; creating and sharing a lightbox; requesting image usage; and more. This course is recommended for office/department Web page and social media admins; anyone working on a Puget Sound program/department flier, brochure, or poster; and those who work with the Office of Communications on publications or promotional materials. Perfect for new (or infrequent) user.

Sarah Stall is assistant director of communications and online media. She works with the creative services team to update and manage Vault, Puget Sound’s online image library, and to help offices and departments across campus draft and create effective print publications, Web pages, and social media strategies.


11 a.m.-noon                              Commencement 271                             Facilitator: Michelle Chatterton

Everyday Preparedness- Getting you ready for a natural disaster

This training is focused on helping Washington residents become more personally prepared for hazards, specifically natural hazards. The presentation will go over the risks, history, and potential threat of natural hazards we can experience in Western Washington. The training then expands on easy-to-accomplish tasks that individuals and communities can do to prepare for these disasters. The presentation does discuss in some detail the ways governments and other organizations work together to help provide communities with essential services.  The participants of this training will walk away with an improvement plan and road map for things they can do to make their homes and families more resilient and ultimately ensure their life gets “back to normal” quicker following an emergency or disaster.

Michelle Chatterton is the Public Educator for King County Emergency Management, Michelle is responsible for developing educational material related to hazards, emergency management, and personal emergency preparedness. Michelle also works as an Emergency Coordination Center duty officer and has responded to support the coordination of emergencies including the SR 530 slide in 2014. Michelle is a graduate of Western Washington University in Urban Planning and Seattle University with a master's degree in Public Administration. 


1 – 2:30 p.m.                                       Tahoma Room                                  Speaker: Dennis Hopwood

CONFERENCE KEYNOTE SESSION

The Higher Education Landscape

A thousand year old industry on the cusp of profound change

Profound forces are deeply and radically transforming higher education on a worldwide basis. These patterns of disruption and change are accelerating, often unpredictable, and some argue, permanent. These developments hold the promise of a great deal of challenge and opportunity for traditional colleges and universities. For these reasons, this is an incredibly exciting time to be working in higher ed! This presentation is intended to evolve your awareness and thinking about the higher education landscape and how institutions like Puget Sound can see beyond the horizon, understand the implications, and set strategic direction.

Dennis Hopwood is the Director of Human Resources for Whitman College. Dennis’ career has bridged higher education and the private sector where, for 30 years, he served as an HR executive for rapidly changing organizations, principally West Coast high tech companies, on a worldwide basis under conditions of rapid growth, rapid decline, intense competition, restructuring, culture shifts, and acquisitions. Dennis and his wife, Sharon, live on a small hobby farm in Walla Walla, where they grow blueberries and confer with their barnyard animals.


 2:30 – 4 p.m.                                  Seminar Room                                Facilitator: Prema Higgins

*Knitting 101 ***CLOSED

Have you always wanted to learn to knit, but it seems too complicated? Anyone can do it! In this class, we will teach you the basics: casting on, knit stitch, purl stitch, and binding off. Supplies will be provided. This class is also offered on Wednesday, January 13, at 11 a.m. in the Seminar Room.

Prema Higgins learned to knit in 3rd grade, but didn’t pick it up as a hobby until a few years ago. Her favorite things to make are scarves, hats, and cowls. She has a knitting club that meets once a month (with some former students of the 2014 class) and is teaching Jason Lee Middle School students how to knit as a form of stress relief during her counseling internship there this year.


3-4:30 p.m.                                   Tahoma Room                                    Facilitator: Dennis Hopwood

Dealing with Difficult People

“The world is a stage, but the play is badly cast.”  Oscar Wilde

Occasionally having to deal with difficult people is an unpleasant reality of the workplace, and life itself. Understanding the psychology and motivations behind the many forms of difficult behavior can be helpful. Understanding your own instinctive reaction to conflict and confrontation is equally important. This session will offer strategies, tools, and techniques on what works and doesn’t work in resolving differences, especially in interactions with difficult people.

Dennis Hopwood is the Director of Human Resources for Whitman College. Dennis’ career has bridged higher education and the private sector where, for 30 years, he served as an HR executive for rapidly changing organizations, principally West Coast high tech companies, on a worldwide basis under conditions of rapid growth, rapid decline, intense competition, restructuring, culture shifts, and acquisitions. Dennis and his wife, Sharon, live on a small hobby farm in Walla Walla, where they grow blueberries and confer with their barnyard animals. 


3-4 p.m.                                      Commencement 272                                      Facilitator: Julie Coleman

Taking the Mystery out of Audio Visual Technology in Classroom and Presentation Spaces

This session will walk users through basic A/V presentation technology hardware in our electronic classrooms and presentation spaces. Common questions will be addressed along with basic troubleshooting skills, and when to call for assistance. Find out how to locate more information on what type of technology is available in each electronic classroom and presentation space. This session will also include a short tutorial on using conference phones, and procedures for using MeetMe phone numbers in different situations. Some hands-on training provided. This course is recommended for administrators, Department Heads, Administrative Assistants, Support Staff, Faculty, and anyone whose position requires the use of the projection, audio systems, or conference phones in our classrooms or public presentation spaces.

Julie Coleman has been The University of Puget Sound’s Classroom and Events Media Specialist for the last 3 years. She graduated from Puget Sound with a Bachelor of Arts in Comparative Sociology, now known as SOAN, in May of 2012. With her time as a student and her position as the university’s Extron Technician, she has an intimate knowledge of the Audio Visual equipment in all of Puget Sound’s classrooms and public presentation spaces.


Tuesday, January 12, 2016


 9-10 a.m.                                 Commencment 271                               Facilitator: Lauren Nicandri

Fitness Apps, and Wearable Technology Basics

Need motivation to get fit, and stay active? Curious about health-related ‘wearables’?  Fitness-related apps, and wearable devices are the latest craze in the health and fitness world. This session is geared towards beginner technology users to help them learn more about the many apps, and different devices to help keep tabs on your health.

Lauren Nicandri is the Educational Technologist for the Social Sciences, and has been with the university for 6 years.  She is primarily focused on integrating technology into teaching and learning. In her free time, Lauren enjoys hiking, walking the dog, football, and tea. 


 9-10 a.m.                                      Commencement 272                            Facilitator: Andrew Martinez

Tomorrow in Focus: Saving for your ideal retirement

Believe it or not, your retirement starts now.

No matter how old or young you are, or where you are in your career, your retirement begins when you start saving for it. Join us for an interactive exploration of retirement saving and learn how to help create an effective plan to help maximize your retirement potential.

TIAA-CREF’s workshop leader will help you:

  • Understand the real benefit of time in regard to saving
  • Learn the essential features of retirement investments
  • Gain the confidence you need to create or modify your own retirement plan 

Andrew (AJ) Martinez is a Field Consultant in the Institutional Business division at TIAA-CREF; this group provides advice to individuals about retirement planning to improve financial literacy at every life stage. Andrew’s career in the financial services industry spans ten years, starting as a customer service representative at USBank and continuing at Fidelity Investments in the areas of tax-exempt/non-profit services and brokerage services. He joined TIAA-CREF’s Field Consulting group in Seattle in 2013. Andrew holds a B.S. in Finance from the University of Utah, and an M.S. in Finance from the University of Colorado, and he has achieved the Certified Financial Planner (CFP) professional designation.


 9-10 a.m.                               Tahoma Room                        Facilitators: Ellen Peters and Anne Smith

Excelling with Excel

Have you ever wondered how people use excel to make a table that includes several different pieces of information? Or, how to deal with two different excel files that you want to merge into one?  This course will introduce you to PIVOT tables, a function in excel that will allow you make tables quickly and accurately without having to type everything in. We’ll also go over VLOOKUP, a function in excel that allows you to merge two sets of data together. We’ll use actual Puget Sound data, and walk you through this training in a hands-on workshop. This course is for individuals who use excel but are not experienced with PIVOT or VLOOKUP. If possible, participants are asked to bring a laptop with them to this session to follow along in Excel.

Ellen Peters is the Director of Institutional Research and Retention at the University of Puget Sound. She has been using excel since well before her first child was born…and he’s in college.  Ellen is an experienced user of excel, spending much of her desk time taming data to make it more understandable to both data geeks and, well, everyone else, too!

Anne Smith ’06 has worked in university relations for 9 years. She is currently the Associate Director of University Relations Information Services. Anne uses excel every day – both in her professional role and in her personal life. Quite frankly, if something were to happen to Excel, Anne would not know how to function.


 10-11 a.m.                Commencement 271               Facilitators: Dale Mickel and Taryn Cramer

Keeping Your Computer Healthy

Wondering why your computer is slow?  Why your computer seems to get viruses all the time?  Or if this old tip you learned many years ago is still relevant today? Come and learn some useful tips, tricks, and best practices to maintain the health of your computer and safeguard your data. This course will be for both Windows and Apple computers.

Taryn Cramer joined the university as a Technology Support Analyst for Technology Services in 2014. Taryn supports faculty, staff, students, and more with their technology needs.


 10-11 a.m.                                    Commencement 272                                    Facilitator: Andrew Martinez

Inside Money: Managing income and debt

It’s your budget – take control.

Everyone talks about a budget, but how many of us actually make one? Most people have some debt, but how many understand its effects on their lives and their futures? Let us show you the real impact of budgeting and debt – and how to help make your money work.

TIAA-CREF’s workshop leader will explain the big picture
of budgeting:

  • Learn the importance of cash flow – and how to use it
  • Change how you look at saving and spending
  • Identify good and bad debt, and ways to help manage it

Andrew (AJ) Martinez is a Field Consultant in the Institutional Business division at TIAA-CREF; this group provides advice to individuals about retirement planning to improve financial literacy at every life stage. Andrew’s career in the financial services industry spans ten years, starting as a customer service representative at USBank and continuing at Fidelity Investments in the areas of tax-exempt/non-profit services and brokerage services. He joined TIAA-CREF’s Field Consulting group in Seattle in 2013. Andrew holds a B.S. in Finance from the University of Utah, and an M.S. in Finance from the University of Colorado, and he has achieved the Certified Financial Planner (CFP) professional designation. 


10-11 a.m.                           Tahoma Room                           Facilitators: Dave Wright and Skyler Bihl

Trans*Identities 201 

Do you have a baseline understanding of trans* identities? Want to better understand how to work within Puget Sound structures to create a more inclusive campus? This workshop is for you. We will review language, talk about strategies for using pronouns correctly and with ease, spend time workshopping campus needs, and developing next steps for action in your respective work areas. 

Rev. Dave Wright ’96 is the Director for Spiritual Life and Civic Engagement and Campus Chaplain in the Center for Intercultural and Civic Engagement.  Dave is an ordained minister in the United Methodist Church, and a member of the Pacific Northwest Conference. As University Chaplain, Dave supports the breadth of Spiritual & Religious Life activities on campus, in addition to helping students connect with Tacoma-area faith communities if they wish. He also develops programs for members of the campus community to ethically and intentionally engage the world in which we live through both social action and personal reflection on who we are and how we live. Dave offers pastoral services to members of the university community.

Skylar Bihl ’08 is the Assistant Director for Civic Engagement in the Officer for Spiritual Life and Civic Engagement. Skylar received her MS of Ed in Human Development from the University of Pennsylvania and loves working with students. Her work focuses on helping students connect to Tacoma through social justice and service, as well as engage with issues of justice at Puget Sound.  She is passionate about supporting students as they do difficult identity development work and ask hard questions about themselves and society. 


11 a.m. - 12:30 p.m.                             Commencement 271        

Facilitators: Sharon Chambers-Gordon, Alice Coil, Lori Ricigliano, Ellen Peters, Shanece Johnson-Wilson

Why Race Continues to Matter

Difficult conversations take skill, strategy, practice, and a sincere desire to understand and be understood.  There are still burning questions to answer about the impact of race relations on our campus and in our community. Join us to have that conversation with staff colleagues in an environment with gracious space. We will draw inspirations from case studies as well as engaging contemporary issues to foster meaningful discussions about Why Race Continues to Matter. As a follow-up to the Professional Development Conference we hope to develop monthly programs with themes emerging from this session.

Alice Tang Coil is the Program Specialist for Race and Pedagogy Initiative (RPI) at University of Puget Sound. For over two decades, Alice has been active in social justice work that promotes inter- and intra-group relations, leadership development, civic engagement, and racial justice. 

Sharon Chambers-Gordon is the Director of the Office of Graduate and Undergraduate Fellowships. She works on campus with the Race and Pedagogy Initiative and served on the Steering Committee for the 2014 Quadrennial National Conference. In this role she served as co-chair for the subcommittee on staff development. Working with staff and faculty colleagues she organized a range of professional development opportunities for campus staff related to equity and diversity, including opportunities within the National Conference.  

Lori Ricigliano is the Associate Director for Information and Access Services at Collins Library. She is actively involved in the Race & Pedagogy Initiative and serves as the managing editor of the Race and Pedagogy Journal.

Ellen Peters is the Director of Institutional Research and Retention. She was a co-chair of the Staff Development subcommittee for the 2014 National Race and Pedagogy Conference, and supports assessment. She also serves on the Diversity Advisory Council providing support for Campus Climate Surveys.


 11 a.m.-12:30 p.m.                         Tahoma Room                               Facilitator: Anne Smith

Simple Steps to a Well-Trained Dog

This 90 minute seminar will give you information you can implement right away in order to have a better trained dog. This course will cover basic learning theory, body language, and will provide a formula for solving all those problems that are driving you nuts! Barking! Digging! Jumping! Chewing! Housebreaking!  This presentation will help anyone have a better dog. This course is recommended for anyone with a family pet that could use some tips on keeping some sanity in the household. This course would also be excellent for anyone planning on adopting a new dog in the near future.

Anne Smith has been training dogs since 2010. In 2013 she earned her Certified Pet Dog Trainer credentials from ccpdt.org. She teaches Saturday mornings at Positive Approach Dog Training and Daycare. Her classes include everything from basic manners to rehabilitating shy and reactive dogs. Anne has three dogs of her own – two of whom are rescue dogs.


 11 a.m.-12:30 p.m.                              Commencment 272                            Facilitator: Todd Badham

Responding to a Campus Violent Act

In this session, we will view the campus training video “Shots Fired on Campus.” Following the video we will discuss university and personal preparedness and Todd will answer any related questions participants have. The course will be discussion based, so participants are encouraged to be prepared with questions and discussion items.

Todd Badham is the Director of Security at the University of Puget Sound.


 1-2 p.m.                                      Commencement 271                                      Facilitator: Jeffrey B. Johnson

Medicare Basics: What you need to know before you enroll

Medicare Basics is a course that was created for anyone planning on retiring in the next five years, has already retired, or who provides assistance to a parent or relative who is already on Medicare. Many individuals find the Medicare coverage maze to be challenging. Coverage by Medicare will last for 20 or 30 years or more! This complex subject and its multiple choices will be explained in a simple and straightforward manner that all can understand. In one hour all the basics will be covered so you can confidently understand all your options;

  • Medicare Benefits – The A, B, C and Ds of Medicare
  • Medicare Enrollment timeline
  • Medicare and Employer provided coverage
  • Medicare Supplement, Part D and Medicare Advantage plans

Jeffrey B. Johnson, CEBS Owner of JBJ Insurance Group in Auburn WA has been a Health Insurance Broker for 35 years. Prior to starting JBJ Insurance Group in 2010 he was an employee benefit consultant with Brown & Brown Tacoma for 15 years. He has been helping University of Puget Sound employees and family members with Obamacare and retirees with Medicare insurance solutions for several years. Jeffrey holds a BA from the University of Washington in Science Education, and he has achieved the Certified Employee Benefit Specialist (CEBS) designation.


 1-2 p.m.                           Commencement 272                   

Facilitators: Shirley Skeel, Margaret Thorndill and Sarah Stall

Spread the Word! Promoting Your Event (or Yourself) to the Campus and Community ***CANCELLED

Join Shirley, Margaret, and Sarah for a soup-to-nuts look at how to spread the word about your event or department news—everything from drafting a poster and listing the event on the university events calendar to pitching your story idea to the media and getting it on the home page. We’ll walk through your options for on- and off-campus promotion, best practices, tips and tricks, and more. Whether you’re hosting a guest speaker or want to tell the world about your department’s latest accomplishments, we can help you spread the word. This course is recommended for club or group advisors, department/program administrators, anyone responsible for promoting department activities

Shirley Skeel is Puget Sound’s main point of contact for the media. She regularly pitches stories to local, regional, and national news outlets, raising the university’s profile and sharing the Puget Sound story with the world.

As director of public events, Margaret Thorndill is the central contact for campus lecture series, guest performances, and more. She manages the events calendar, works with artist contracts, and coordinates content for the arts and lectures book.

Sarah Stall works with offices and departments across campus to draft and create effective print publications, Web pages, and social media strategies.


 1-2 p.m.                              Tahoma Room                        

Facilitators: Elizabeth Wormsbecker and Rebecca Pettitt

Setting Students up for Success! 

Set your student staff members up for success! We’ll cover the basics of interviewing, hiring, and orienting your new student employees. We’ll discuss setting clear performance expectations, creating effective training plans, and setting the tone for a productive and positive work experience. This course is recommended for supervisors of student staff.

Elizabeth Wormsbecker is the Student Employment Advisor at Career and Employment Services. She enjoyed the privilege, challenges, and joys of supervising student staff in CES for 3 years prior to transitioning to her new role advising students and supporting on-campus supervisors with their Student Employment needs.

Rebecca Pettitt is the Career Advisor & Internship Coordinator at Career and Employment Services. She has several years of supervising student staff in residence life in addition to helping students reflect and articulate their experiences. She values the role student staff supervisors play in helping students further develop their skills which prepares them for new opportunities.


 2-3 p.m.                                   Commencement 272                                 Facilitators: Sarah Stall

Is That a Hyphenated Compound Modifier, or Are You Just Happy to See Me?

If you believe the primary purpose of a semicolon is as one half of a winking emoticon, we need to talk. Do you write reports, letters, proposals, emails, status updates, fliers, thank-you notes, memos, brochures, announcements, Web content, program descriptions, tweets, poster copy, handouts, event notices, calendar blurbs… (anything, really) in your role at Puget Sound? Come learn (or relearn) the university style guide. We’ll cover common problem areas, such as capitalization, professional titles, when to use figures or spell out numerals, hyphenation, Internet terminology, and more. This course is recommended for anyone who drafts or proofreads Puget Sound communications - if you’re reading this, probably you!

Sarah Stall is assistant director of communications and online media. She diagrams sentences for fun and enjoys lively debates about the necessity of the Oxford comma. (Yes, it is necessary.) On campus she is the keeper of the university style guide and works with offices and departments to create effective print publications, Web pages, and social media strategies.


 2-3 p.m.                                           Tahoma Room                              Facilitator: Helen Fickes

Getting Started: Your 90-Day Goal Adventure

When you go anywhere, whether it be on a cross-country drive or to the local coffeehouse, you need to know how to get there, right? Sure, you may be on autopilot to the coffeehouse now, but the first time you went there you had to know how to find it. You gathered the information you needed to get there, and you set out on your way with direction and most likely an intense desire…albeit for caffeine. Figuring out how to achieve your goals is similar. You need direction, a plan of action, and a strong desire to reach your destination. In this course you will learn and explore what it takes to create and achieve your personal and professional goals. We will consider the purpose of your journey, play with possibility, and get clear about what you want to achieve and how to go about doing so. This course is recommended to all those who love to set and achieve goals as well as those who love the adventure of trying something new.

Brightside Business and Career Coaching Founder, Helen Fickes celebrates a passion for helping others to achieve their goals! After earning her coaching certification from The Academies in 2014, Helen wrote the Brightside 90-Day Goal Adventure Guide and dedicates herself to serving her clients and Puget Sound. She is the Office Manager for the Center for Intercultural and Civic Engagement, Kilworth Memorial Chapel Manager, a Staff Senate representative, and chairs the DSA Professional Development Committee. www.brightsidecareer.com.


 2-3 p.m.                               Commencement 271                             Facilitator: Sarah Johnson

Organizing Your Virtual Attic

Has your computer become a dusty attic, piled high with unknown photographs and files?  In this introductory class, we will look at ways to organize and preserve your digital treasures.  We will cover scanning, file types and resolutions, and storage.  We will discuss how to preserve your media files for the long term and how to use metadata to organize and find them in the future.

Sarah Johnson earned a BA in classics from New York University, a MA in history and museum studies from the University of Delaware and a graduate certificate in multimedia development from the Rochester Institute of Technology.  She worked for several years as a corporate digital media archivist before starting work at Print & Copy Services at the University of Puget Sound in July of 2013. 


 3-4:30 p.m.                             Tahoma Room                             Facilitator: Michael Benitez

Diversity and Leadership in the Workplace: Cultivating and Practicing Cultural Competence

Important to organizational effectiveness is the ability to develop cultural competency. All effective organizations need culturally competent people, and research indicates that organizations that manage diversity well show an increase in productivity, a reduction in workforce turnover, and an edge in attracting talented people from underrepresented and minoritized groups.  Like all professional competencies, cultural competency requires intentional engagement as part of our ongoing professional growth.  This session addresses key elements to developing cultural competency in the workplace.

Michael Benitez is the Dean of Diversity & Inclusion, Chief Diversity Officer, and Chief Title IX officer at Puget Sound.

 

 3-4:30 p.m.                             Weyerhauser 407                        Facilitators: Sue Dahlin

LinkedIn 201

Did you create a LinkedIn profile ages ago and forget about it? Do you want to know how to make your profile more appealing, professional, and engaging? Attend this hands-on workshop to learn how to take your profile from basic to dynamic, and get one-on-one guidance as you make updates. This course is recommended for those who already have a LinkedIn profile and want to take it to the next level.

As the Employer Relations Manager for the University of Puget Sound, Sue spends a lot of time on LinkedIn.

A lot.

Sue Dahlin has seen what works, what doesn’t, and can provide advice on how to make the best use of the tool for connecting with other professionals.


 3-4:30 p.m.                      Commencement 272                       Facilitator: Chelsea Bairey and Paige Phillips

How to Make Customer Service a Culture

Customer service is vital to a success of an organization. Most individuals understand how important customer service is and many have started to find ways to improve and measure customer service. In this class we are going to approach customer service by using the University of Puget Sound Core Values as a platform. Dining and Conference Services recently introduced a training class in collaboration with Columbia Hospitality for student staff workers and we have seen strong results. In this class we’ll demonstrate the link of customer service to the University of Puget Sound Core Values and how you can use this in your department.

Paige Phillips and Chelsea Bairey both majored in Hospitality Business Management at Washington State University.  Paige is the Café Cellar Manager and Chelsea is the Senior Dining Services Manager at the University of Puget Sound. Customer Service is a passion of ours and we’ve recently added a customer service training program to our student on-boarding process in partnership with Columbia Hospitality. Prior working at the University both Paige and Chelsea have been trained in and managed customer service for the following companies: Nordstrom, Swilly’s Restaurant, Salish Lodge and Spa, Friday Harbor House, Escala Condominiums among others.


Wednesday, January 13, 2016


 8-10 a.m.                      Tahoma Room                             Facilitators: Nancy Komola, and Tara Mikosz

Goal-Based Performance Reviews: A Course for Supervisors

As we embark on the annual performance review season for staff, increase your skills regarding performance management and establishing effective goals. Learn more about creating “SMART” goals, aligning personal goals with departmental and University-wide strategic plans and goals, ensuring that job descriptions are accurate, and providing and receiving helpful feedback. Facilitators from HR consulting firm HRnovations will also provide a summary of the performance review update process that began last year, including feedback gathered from focus groups in September, and an overview of next steps in this continuing process. This course is also offered at 10 a.m. and 3 p.m. today in the Tahoma Room. All supervisors of regular staff are highly encouraged to attend this course.

Participants are asked to bring the job description(s) of those they supervise to use for exercises in this session.

As a principal with HRnovations, Nancy Komola is responsible for assisting clients with employee relations issues, organizational and development needs assessments, training programs, compensation, leadership development, and communication. Nancy has over twenty-five years of experience as an HR practitioner, business partner, and trainer. Prior to joining HRnovations in 2004, Nancy spent seventeen years in the industrial manufacturing industry, most recently as western regional HR manager for Borden Chemical, Inc.She holds the Senior Professional in Human Resources (SPHR) certification.

Tara Mikosz, recruiting manager and senior HR consultant with HRnovations, is responsible for assisting clients with recruiting, training, compensation and performance management programs, and employee relations.  She has over seventeen years of experience as an HR generalist and recruiter, including fifteen years with HRnovations. She has a BA from Boston College and an MBA from the University of Washington, with a concentration in human resources management and organizational behavior.  She holds the Senior Professional in Human Resources (SPHR) certification.


 9:30-11 a.m.                        Commencement 271                               Facilitator: Barbara Weist

*Introduction to the Content Management System for Website Editing

This course for employees with website editing responsibilities will give beginners an overview of working with our content management system (CMS). This course is recommended for Employees with responsibility for editing the university website who haven’t been through the required training.

Barbara Weist is the university’s Web Manager, and is the main contact on campus for the public website. In the last 12 years, she has worked through three major website redesigns.


 10-11 a.m.                               Commencement 272                                Facilitator: Sophia Tasler

Cell Health for Cancer Prevention 

Cancer prevalence is projected to increase by 50% by 2020 due to an increase in the aging population and adoption of unhealthy lifestyle habits.  The health community recognizes the vital role of nutrition for prevention, recurrence and support during treatment. Learn the science behind food as a form of medicine to boost your cell health for cancer prevention.

Sophia Tasler is a Registered Dietitian at Catholic Health Initiative hospitals and provides nutrition counseling at her private practice Sage Wisdom Nutrition in downtown Tacoma.  Having received her nutrition degree from Bastyr University, she highly values a holistic approach to wellness. Sophia’s goal with each client is to enrich their life through nutrition in a balanced way. 


 11 a.m.-12:30 p.m.                          Seminar Room                                  Facilitator: Prema Higgins

*Knitting 101 ***CLOSED

Have you always wanted to learn to knit, but it seems too complicated? Anyone can do it! In this class, we will teach you the basics: casting on, knit stitch, purl stitch, and binding off. Supplies will be provided. This class is also offered on Monday, January 11, at 2 p.m. in the Seminar Room.

Prema Higgins learned to knit in 3rd grade, but didn’t pick it up as a hobby until a few years ago. Her favorite things to make are scarves, hats, and cowls. She has a knitting club that meets once a month (with some former students of the 2014 class) and is teaching Jason Lee Middle School students how to knit as a form of stress relief during her counseling internship there this year.


 10 a.m.-Noon                          Tahoma Room                          Facilitators: Nancy Komola, and Tara Mikosz

Goal-Based Performance Reviews: A Course for Supervisors

As we embark on the annual performance review season for staff, increase your skills regarding performance management and establishing effective goals. Learn more about creating “SMART” goals, aligning personal goals with departmental and University-wide strategic plans and goals, ensuring that job descriptions are accurate, and providing and receiving helpful feedback. Facilitators from HR consulting firm HRnovations will also provide a summary of the performance review update process that began last year, including feedback gathered from focus groups in September, and an overview of next steps in this continuing process. This course is also offered at 10 a.m. and 3 p.m. today in the Tahoma Room. All supervisors of regular staff are highly encouraged to attend this course.

Participants are asked to bring the job description(s) of those they supervise to use for exercises in this session.

As a principal with HRnovations, Nancy Komola is responsible for assisting clients with employee relations issues, organizational and development needs assessments, training programs, compensation, leadership development, and communication. Nancy has over twenty-five years of experience as an HR practitioner, business partner, and trainer. Prior to joining HRnovations in 2004, Nancy spent seventeen years in the industrial manufacturing industry, most recently as western regional HR manager for Borden Chemical, Inc.She holds the Senior Professional in Human Resources (SPHR) certification.

Tara Mikosz, recruiting manager and senior HR consultant with HRnovations, is responsible for assisting clients with recruiting, training, compensation and performance management programs, and employee relations.  She has over seventeen years of experience as an HR generalist and recruiter, including fifteen years with HRnovations. She has a BA from Boston College and an MBA from the University of Washington, with a concentration in human resources management and organizational behavior.  She holds the Senior Professional in Human Resources (SPHR) certification.


 1-2 p.m.                            Tahoma Room                            Facilitators: Nancy Komola, and Tara Mikosz

Goal-Based Performance Reviews: A Course for Individual Contributors

As we embark on the annual performance review season for staff, increase your skills regarding performance management and establishing effective goals. Learn more about creating “SMART” goals, aligning personal goals with departmental and University-wide strategic plans and goals, ensuring that job descriptions are accurate, and providing and receiving helpful feedback. Facilitators from HR consulting firm HRnovations will also provide a summary of the performance review update process that began last year, including feedback gathered from focus groups in September, and an overview of next steps in this continuing process. This course is also offered at 2 p.m. today in the Tahoma Room. This course is open to individual contributors (those who do not supervise any regular staff)

Participants are asked to bring their job description to use for exercises in this session.

As a principal with HRnovations, Nancy Komola is responsible for assisting clients with employee relations issues, organizational and development needs assessments, training programs, compensation, leadership development, and communication. Nancy has over twenty-five years of experience as an HR practitioner, business partner, and trainer. Prior to joining HRnovations in 2004, Nancy spent seventeen years in the industrial manufacturing industry, most recently as western regional HR manager for Borden Chemical, Inc.She holds the Senior Professional in Human Resources (SPHR) certification.

Tara Mikosz, recruiting manager and senior HR consultant with HRnovations, is responsible for assisting clients with recruiting, training, compensation and performance management programs, and employee relations.  She has over seventeen years of experience as an HR generalist and recruiter, including fifteen years with HRnovations. She has a BA from Boston College and an MBA from the University of Washington, with a concentration in human resources management and organizational behavior.  She holds the Senior Professional in Human Resources (SPHR) certification.


 1 - 2 p.m.                           Howarth 005                         Facilitators: Lori Seager and Racheal Arteaga

P-Card Orientation Review ***CANCELLED

Review of p-card usage and administration at Puget Sound. This course is a refresher of topics covered in initial training of p-card holders, reconcilers, and approvers: p-card transaction coding, out-of-pocket (OOP) reimbursements, personal expenses, document imaging of receipts, fraud reporting and responsibilities and answering any p-card related questions participants have. This course is recommended for faculty and staff who have been issued university p-cards and/or staff who provide administrative support to p-card holders who have had an introduction to budget administration and who have had p-card orientation. Participants must and have access to PeopleSoft Financials (can be coordinated with Finance prior to class).

Our team, comprised of the Office of Finance staff members, represents a wide variety of strengths in areas from budget analysis to accounts payable management, procurement, and more!


 1-2 p.m.                                Commencement 272                            Facilitators: Sarah Stall and Barb Weist

Puget Sound Social Media: What to Do, When to Do It, and Other Mysteries of the Universe…Solved!

See how Puget Sound is using social media through a series of case studies, including Orientation/#pugetsoundbound, Commencement, 253 Day, and more. We’ll share some of our most successful efforts (and a few not-so-successful ones), and discuss topics ranging from effective hashtagging and sharing copyrighted content to using social media in an emergency. Bring your questions and get ready for a lively conversation. This course is recommended for Faculty and staff members who manage university-related social media accounts (Facebook pages or groups, Twitter accounts, YouTube channels, Flickr pages, Instagram accounts, Pinterest profiles, LinkedIn groups, etc.)

Barbara Weist has coordinated three website redesigns in two content management systems in her 10 years as Web manager at Puget Sound. She coordinates student and department blogs and is the first point of contact for content providers around campus.

As assistant director of communications and online media, Sarah Stall works with offices and departments across campus to draft and create effective print publications, Web pages, and social media strategies.

Together Barb and Sarah manage Puget Sound's institutional social media accounts on Facebook, Flickr, Instagram, LinkedIn, Twitter, and YouTube, and drive the university’s social engagement strategy.


 2-3 p.m.                                  Howarth 005        

Facilitators: Dana Kapla, Linda Greene, Julie Green, and Lori Seager

Budget Orientation Overview

This course is a beginner orientation to budgets administration at Puget Sound and resources for managing budgets within myPugetSound portal. The course includes an introduction to the following: the chart of accounts, coding transactions, entering and approving requisitions, utilizing and navigating the PS Financials budget and procurement tools, and answering any budget-related questions participants may have. This course is recommended to faculty and staff who manage or administer budgets and/or staff who provide administrative support to budget managers and have not yet had an introduction to budget administration. Participants must have access to PeopleSoft Financials (can be coordinated with Finance prior to class).

Our team, comprised of the Office of Finance staff members, represents a wide variety of strengths in areas from budget analysis to accounts payable management, procurement, and more! 


 2-3 p.m.                                Commencement 271                               Facilitators: Helen Fickes

Student Success Begins with You!

According to Founder and CEO, James Manktelow and Amy Carlson of www.mindtools.com, an effective leader is someone who…

  • Creates an inspiring vision for the future
  • Motivates and inspires people to engage with the vision
  • Manages delivery of the vision
  • Coaches and builds a team so that it is more effective at achieving that vision

Student success begins with you and your vision! This course will show student managers and those who work closely with students…

  • How to create a clear, inspiring vision
  • How to motivate their teams to do their very best
  • Practical and effective management techniques
  • How to coach their teams to individual and organizational success

This course is recommended for student staff managers and those who work closely with students.

Helen Fickes is the Office Manager for the Center for Intercultural and Civic Engagement and Kilworth Memorial Chapel Manager. She loves guiding people to their very best! With ten years of supervisory experience and adopting a “coach approach” to management, Helen leads her teams to success. She also serves on Staff Senate, chairs the DSA Professional Development Committee, is a certified Business and Career Coach, and has recently completed her first book, Brightside 90-Day Goal Adventure Guide (www.brightsidecareer.com).


 2-3 p.m.                                Tahoma Room                               Facilitators: Nancy Komola, and Tara Mikosz

Goal-Based Performance Reviews: A Course for Individual Contributors

As we embark on the annual performance review season for staff, increase your skills regarding performance management and establishing effective goals. Learn more about creating “SMART” goals, aligning personal goals with departmental and University-wide strategic plans and goals, ensuring that job descriptions are accurate, and providing and receiving helpful feedback. Facilitators from HR consulting firm HRnovations will also provide a summary of the performance review update process that began last year, including feedback gathered from focus groups in September, and an overview of next steps in this continuing process. This course is also offered at 1 p.m. today in the Tahoma Room. This course is open to individual contributors (those who do not supervise any regular staff)

Participants are asked to bring their job description to use for exercises in this session.

As a principal with HRnovations, Nancy Komola is responsible for assisting clients with employee relations issues, organizational and development needs assessments, training programs, compensation, leadership development, and communication. Nancy has over twenty-five years of experience as an HR practitioner, business partner, and trainer. Prior to joining HRnovations in 2004, Nancy spent seventeen years in the industrial manufacturing industry, most recently as western regional HR manager for Borden Chemical, Inc.She holds the Senior Professional in Human Resources (SPHR) certification.

Tara Mikosz, recruiting manager and senior HR consultant with HRnovations, is responsible for assisting clients with recruiting, training, compensation and performance management programs, and employee relations.  She has over seventeen years of experience as an HR generalist and recruiter, including fifteen years with HRnovations. She has a BA from Boston College and an MBA from the University of Washington, with a concentration in human resources management and organizational behavior.  She holds the Senior Professional in Human Resources (SPHR) certification.


 3-4:30 p.m.                            Howarth 005              

Facilitators: Dana Kapla, Linda Greene, Julie Green, Lori Seager, and Racheal Arteaga

Budget and P-Card Advanced Topics

This course is a deeper dive into budgets and administration at Puget Sound and resources for managing budgets within myPugetSound portal. The course provides more in-depth instruction into: use tax review and assessment on accounts payable requests and p-card purchases, refresher on navigating budget administration and procurement tools, clarifying approval authority structures, editing denied requisitions, selecting correct vendor on requisitions, temporarily re-assigning requisition approval authority when off-campus, and answering any budget or p-card relation questions participants may have. This course is recommended to faculty and staff who have completed beginning budget orientation overview training and have been actively working with budgets and p-cards for at least 6 months. Participants must have access to PeopleSoft Financials (can be coordinated with Finance prior to class).

Our team, comprised of the Office of Finance staff members, represents a wide variety of strengths in areas from budget analysis to accounts payable management, procurement, and more!


 3-4:30 p.m.                             Commencement 272                           Facilitator: Amber Case

Armchair Genealogy 

Interested in researching you family history but don’t think you have the time or money? Come learn simple techniques and free/low cost resources for learning about your family history from the comfort of your home or even on your lunch break! The majority of resources will focus on the United States, but a few international sites will also be featured.

Amber Case began working in the Office of the Registrar in August 2015, but has deep roots at Puget Sound. Her quest to discover her roots began with a trip to a cemetery with her mother in 2007.In addition to researching her own family tree; Amber enjoys helping others learn the techniques for uncovering their own rich family history. She has taught genealogy courses for a variety of local societies and for several universities.


 3-5 p.m.                          Tahoma Room                      Facilitators: Nancy Komola, and Tara Mikosz

Goal-Based Performance Reviews: A Course for Supervisors

As we embark on the annual performance review season for staff, increase your skills regarding performance management and establishing effective goals. Learn more about creating “SMART” goals, aligning personal goals with departmental and University-wide strategic plans and goals, ensuring that job descriptions are accurate, and providing and receiving helpful feedback. Facilitators from HR consulting firm HRnovations will also provide a summary of the performance review update process that began last year, including feedback gathered from focus groups in September, and an overview of next steps in this continuing process. This course is also offered at 10 a.m. and 3 p.m. today in the Tahoma Room. All supervisors of regular staff are highly encouraged to attend this course.

Participants are asked to bring the job description(s) of those they supervise to use for exercises in this session.

As a principal with HRnovations, Nancy Komola is responsible for assisting clients with employee relations issues, organizational and development needs assessments, training programs, compensation, leadership development, and communication. Nancy has over twenty-five years of experience as an HR practitioner, business partner, and trainer. Prior to joining HRnovations in 2004, Nancy spent seventeen years in the industrial manufacturing industry, most recently as western regional HR manager for Borden Chemical, Inc.She holds the Senior Professional in Human Resources (SPHR) certification.

Tara Mikosz, recruiting manager and senior HR consultant with HRnovations, is responsible for assisting clients with recruiting, training, compensation and performance management programs, and employee relations.  She has over seventeen years of experience as an HR generalist and recruiter, including fifteen years with HRnovations. She has a BA from Boston College and an MBA from the University of Washington, with a concentration in human resources management and organizational behavior.  She holds the Senior Professional in Human Resources (SPHR) certification.