"What do we do?" and other frequently asked questions

For your convenience, you can download a PDF of the same information on this page for reference offline.

What kind of printing do you do? Do you print for students?

We run print jobs for everyone!

For students we often run jobs such as:

  • Color prints 8.5x11, 11x17, 12x18, 13x19
  • Wide format printing of any size up to 4.5’x150’
  • Binding – plastic comb binding or Fastback glued binding (like the coursepacks)

What types of paper do you have for printing?

Our regular color print paper is a high quality paper with a semi-glossy appearance. 

We also have cardstock, a wide variety of colored paper, and several specialty papers, such as linen and heavier stationery-style paper.  There are sample books available at the Print Shop for you to look over the possibilities.

Do you make presentation posters?

We print wide-format posters sized for presentations (36x48 inches).  You may purchase boards to mount them at the Bookstore.

How long do orders take and what does it cost?

Orders are generally completed within 24 hours or less.

If you need the order sooner--contact us.  We always try our best to meet your needs!

Color prints range from $0.50 to $1.75 per side; wide format posters are priced by the square foot, starting at $4.50. 

Scanning is charged by the hour; there is a $2.50 minimum.

Full pricing information is available on our Prices page or you can email us with your specific request.

How do I place an order and get my file to you?

Step 1:  Save as PDF 

All files must be saved as PDFs when submitting an order. 

We cannot print from JPEGs or other image files, PowerPoint slides, Word Documents, Illustrator, InDesign, or Photoshop files.

Need help with this?   

See further down on this page, or check our step-by-step walkthroughs on how to save your file as a PDF.

We also have many ready made templates to make designing projects easy!

Step 2:  Look it over

Open up the file to double check everything. 

Is the document the right size?
Does it look correct?
Not too blurry?
Nothing cut off or missing?
Background colors in place?

What you see is how your file will print!

Step 3:  Email it

Send an email to print@pugetsound.edu with the file attached. 


  • Name & contact information
  • Due date and/or time
  • Number of copies
  • Print size
  • Color or black & white
  • Special instructions: double sided, stapled, hole punched, colored or special paper 

Please email us your file as an attachment.  We cannot access Google Docs, university network drives, or thumb drives to get files for printing.

Step 4:  Pre-pay

When we receive your print request email, we will send a reply email with your total order price.

Stop in to pre-pay. 

We accept cash, checks, credit or debit.

Once you have paid for your print request, we will begin processing your order and should have it ready for pick up shortly!

Are you charging your order to a university club or department account?  Please include the Banner Account Code in your request email.

How will I know my print order is ready?

You can expect your order to be ready by the due date you give us. 

We try to contact people when their jobs are completed, but come in even if you haven’t heard from us.  We are always available by email at print@pugetsound.edu or by phone during business hours at 253.879.3737 if you would like to check on the status of your order.



Preparing Files for Printing

Where to Start

There are many graphics and layout programs available.  We strongly recommend creating your file in Microsoft Publisher.

Microsoft Publisher is available to everyone on vDesk (in the Microsoft Office folder) and is great for creating layouts from scratch.  Here, on our website, we have lots of Publisher templates that make it very easy to create brochures, posters, presentations, fliers, calling cards, and more.

You may have Microsoft Word or Pages already on your computer.  These may also be used for simple layouts.  For more advanced layouts, Scribus (similar to Adobe Indesign) is available on vDesk; Gimp (similar to Adobe Photoshop) is also available for image and photo editing.

Size Matters

Always check the size of your PDF before sending! The print size will appear in the lower left corner if you hover your mouse over your document, or you can look under File > Document Properties.  Incorrectly sized documents won’t always work for your requested print size.  Should your print to be as large as possible to fit the paper or kept at a smaller size to fit a frame?  Would you rather have wide margins on two sides or crop part of the image to make it fit the paper? It is much easier to make your document the right size from the start.

Two ways to resize an image file for printing:(JPEG, GIF, TIF, PNG)

Open a new Word or Publisher file and set your desired page size.  Then insert or paste the image on the page.  Resize the image, either by clicking and dragging or right-click and choose Format Picture > Size.


Open the image in GIMP or your favorite photo editing software.  To re-size an image in GIMP, go to Image > Print Size.  Choose inches in the drop-down menu on the right and enter your desired size.

Document Sizes

In recent versions of both Publisher and Microsoft Word, Page Size is one of the options under Page Layout. Common sizes like Letter (8.5x11) and Tabloid (11x17) are available on the preset size list, or you can enter a new custom page size.

Don’t see that option on yours?

Other versions of Word have the size option under File > Page Setup > Paper.  Once again, there are preset sizes or you can enter a custom size.

Printing PowerPoint Slides

To print a large presentation-style poster from a PowerPoint slide, first go to Design > Page Setup.  In the pop-up window, choose ‘Custom’ size and enter 48 x 36 inches.

You may also choose to size your slides as Letter (8.5x11) or other common sizes.

Note that these size changes will alter the appearance of your projector slides!

Three Ways to Turn Your File into a PDF

Option 1: In most programs, just choose Save As a PDF.

For example, if you created your file in a Microsoft Office product such as Publisher or Word:

Go to File > Save As

In the dropdown menu for Save As Type, select PDF

Make sure the filename and location are correct and hit Save

Option 2: Use Foxit PhantomPDF to create a PDF from your original.

Foxit PhantomPDF is available on vDesk.

Go to File > Create > From File
(Some versions have a slightly different appearance and say File > Create PDF)

In the new window, browse to the file you want to convert to PDF, and select Open
(You may need to change to the selection to All Supported in the lower right corner)

Your new PDF will open. 

Look it over and verify that everything is correct and save the file.

Option 3: How to make your file a PDF with Gimp

If you are using Gimp to edit your images, saving a PDF version is a little different.

Go to File > Export

In the new window, click on the plus sign next to Select File Type (By Extension) in the lower left corner.

Scroll down and select Portable Document Format - PDF

Verify the location and file name.

Hit Export.

A few additional tips and tricks for saving your file as PDF.

You may also have a Print to PDF option on your computer. 

Go to File > Print and choose Print to Adobe PDF instead of your usual printer.

Special Tip for Mac Users:

Don’t export  to PDF directly from Previewer.

It will make a very large file.  Use another program to save your image as a PDF.

Don’t forget to check our more detailed walkthroughs for additional help.