Frequently Asked Questions

 

1. Do you take debit or credit cards?
2. Can I use my own paper?
3. Do you have photo paper?
4. Will the color I see on my screen be the same as what the copier reproduces?
5. Can I send Photoshop, InDesign, or Illustrator jobs to be printed?
6. Can I send a JPEG off the web to be printed?
7. If I created my job as 8.5"x11" in Publisher, can you blow it up to 11" x 17" ?
8. What is the largest size you can print?
9. What programs do you are best for creating wide format posters or banners?
10. Can I have my class notes bound?
11. How do I save my file as a PDF?
12. How do I resize or crop an image?


1. Do you take debit or credit cards?

Yes, we accept Visa, Mastercard, Discover, and American Express.

2. Can I use my own paper?

No, it could cause damage to the copier. Some are too heavy. Some have fibers, unusual coatings, or metallics that harm the copier.

3. Do you have photo paper?

We have a high-quality semi-gloss cardstock that produces excelent looking photos.

4. Will the color I see on my screen be the same as what the copier reproduces?

We try to get as close to the color on the screen as possible.

5. Can I send Photoshop, InDesign, or Illustrator jobs to be printed?

All files must be saved as PDFs when subitting an order.

For help saving your files as PDFs that are small enough to email, please see our guides on saving your files as PDFs.

6. Can I send a JPEG off the web to be printed?

We don't recommend it.  They often look very pixelated when printed.  If you still choose to print a JPEG from the web, please save it as a PDF before emailing it to us.

7. If I created my job as 8.5"x11", can you blow it up to 11" x 17" ?

Not always. It is best if you send it to us already sized to match the size you'd like printed.

8. What is the largest size you can print?

The largest size we can print is 52" (approx. 4.5 feet) x 150 feet, using our wide format printer.  The largest standard size we can print is 13" x 19".

9. What programs are best for creating wide format posters or banners?

We recommend using Microsoft Publisher.  It is available to all students, staff, and faculty through vDesk. However, please be sure to save your Publisher document as a PDF before placing your order.

We have provided Publisher templates to get you started, however, other programs that work well for wide format posters and banners are Illustrator, InDesign, Inkscape, and Scribus.

10. Can I have my class notes bound?

Yes.  We offer fastback binding (like the course packs in the bookstore) and plastic comb-binding.  Fastback binding is the more cost-effective option.

11. How do I save my file as a PDF?

You can save your file as a PDF in a variety of ways:

12. How do I resize or crop an image?

The best way to resize or crop an image is through Photoshop. For more specific instructions, please view our guide on how to resize and crop images in Photoshop.

 


If you have any additional questions, contact Print & Copy Services at copyservices@pugetsound.edu or 253.879.3737.