TS Tips & Alerts
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Malicious Phishing Attempt – IT Helpdesk Message: Webmail Account has been violated!
April 8, 2013 6:42 AM
Some campus members have received malicious e-mail messages asking for username, password, and other pieces of personal information. This is a scam message and should be deleted immediately. Technology Services will NEVER ask you for your password, or ask you to “revalidate” or “update” your profile by e-mail.
Remember to be cautious of e-mail links and attachments from unknown sources. If you have questions about an unexpected e-mail message, please contact the Service Desk immediately at 253.879.8585 or servicedesk@pugetsound.edu.
—-Sample Message—-
From: Handasyde, Jayne E
Subject: IT Helpdesk Message: Webmail Account has been violated!
Webmail Maintenance:
IT-Help Desk.
Attention! Your Webmail Account has been violated.
Login from IP address 212.60.65.173 was detected to access your personal account Please click and confirm the link below for re-confirm of your location.
CLICK HERE (link removed) to verify your account.
Thank you for your patience and understanding.
IT Technical Support.
Page Loaded: 08/04/2013
Important – This email and any attachments may be confidential. If received in error, please contact us and delete all copies. Before opening or using attachments check them for viruses and defects. Regardless of any loss, damage or consequence, whether caused by the negligence of the sender or not, resulting directly or indirectly from the use of any attached files our liability is limited to resupplying any affected attachments. Any representations or opinions expressed are those of the individual sender, and not necessarily those of the Department of Education and Early Childhood Development. -
Malicious Phishing Attempt – Security Alert
April 2, 2013 8:34 AM
Some campus members have received malicious e-mail messages asking for username, password, and other pieces of personal information. This is a scam message and should be deleted immediately. Technology Services will NEVER ask you for your password, or ask you to “revalidate” or “update” your profile by e-mail.
Remember to be cautious of e-mail links and attachments from unknown sources. If you have questions about an unexpected e-mail message, please contact the Service Desk immediately at 253.879.8585 or servicedesk@pugetsound.edu.
—-Sample Message—-
From: Webmaster <info@message.com>
Subject: Security Alert
Date: April 2, 2013 1:09:42 AM PDT
Dear User,
Access to your Email is about to expire, we recommend that you upgrade and update your account to avoid the suspension. Click Here to update your account.
NB: Failure to to update your account will result to a permanent closure.
Copyright © 2002 All rights reserved
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Malicious Phishing Attempt – Help Desk
March 1, 2013 9:36 AM
Some campus members have received malicious e-mail messages asking for username, password, and other pieces of personal information. This is a scam message and should be deleted immediately. Technology Services will NEVER ask you for your password, or ask you to “revalidate” or “update” your profile by e-mail.
Remember to be cautious of e-mail links and attachments from unknown sources. If you have questions about an unexpected e-mail message, please contact the Service Desk immediately at 253.879.8585 or servicedesk@pugetsound.edu.
—-Sample Message—-
From: “Wilkins, Bob G.”
<RGWILKIN@southernco.com>
Date: March 1, 2013 8:13:02 AM PST
Subject: Help Desk
Dear Account Owner,
We are currently Migrating to Microsoft Exchange 2013 (from Exchange 2003/2007). With the introduction of Internet Explorer 9, Outlook Express has apparently been removed from the installation package on our Message Center. OWA 2010 provides the same conversation view and experience as Outlook 2010: By default, messages are displayed in threads so that all the messages on a particular topic are grouped. Inability to complete information on the form within 48 hours Message Center will render your e-mail in-active from our database. Fill information on the Form by clicking on the link below:
(LINK REMOVED)
You will receive an e-mail within 48 hours when your mailbox account is moved.
Thank you.
Help Desk
(@)2013. All Rights Reserved -
New Names for Network Share Servers
February 19, 2013 3:26 PM
Puget Sound’s network share servers have new names!
For faculty, the server formerly known as “alexandria” is now FacultyFiles
(so use \\FacultyFiles\username to map your drive)For staff, the server formerly known as “merlin2″ is now StaffFiles
(so use \\StaffFiles\username to map your drive)For students, the server formerly known as “alexandria” is StudentFiles
(so use \\StudentFiles\username to map your drive)Please note “alexandria” and “merlin2” will still work for those who have already mapped their shares using those names. For more info, see Map to a Network Share within vDesk.
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Service Desk Hours Extended as Semester Ends
December 5, 2012 3:19 PM
Beginning Thursday, December 6, hours at the Technology Service Desk in the lower level of Collins Memorial Library will be as follows:
Thursday-Friday, December 6-7, 8:00 a.m. to 10:00 p.m.
Saturday-Sunday, December 8-9, noon to 10:00 p.m.
Monday-Thursday, December 10-13, 8:00 a.m. to 10:00 p.m.
Friday, December 14, 8:00 a.m. to 5:00 p.m.Between semesters, the Technology Service Desk will be open 8:00 a.m to 5:00 p.m. Monday through Friday, with the exception of December 24 through January 1 when it will be closed for the holiday break.
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Malicious Phishing Attempt – Upgrade Your Mailbox Account
November 28, 2012 8:36 AM
Some campus members have received malicious e-mail messages asking for username, password, and other pieces of personal information. This is a scam message and should be deleted immediately. Technology Services will NEVER ask you for your password, or ask you to “revalidate” or “update” your profile by e-mail.
Remember to be cautious of e-mail links and attachments from unknown sources. If you have questions about an unexpected e-mail message, please contact the Service Desk immediately at 253.879.8585 or servicedesk@pugetsound.edu.
—-Sample Message—-Subject: Upgrade Your Mailbox Account
Dear Mailbox users
This email requests your mailbox account verification and upgrade of Mail Quota.
Your mailbox has exceeded its Quota/Limit allocated to you by your mail administrator,your are presently running on 5 GB, So, you may not be able to receive or send new mails until you re-validate/ increase your Mail Quota.
This is a service-related email. Mailbox system will occasionally send you service-related emails to inform you of service changes, upgrades or new benefits. We understand that you’re concerned about the security and privacy of your online account. We requested more information for maximum security.
Please, Click here to Verify, Upgrade and Restore your account.
Alternatively, verify your Webmail account by replying to this email immediately and supply the details itemised below:
Email Address:
Username:
Password:
Verify password:
Date of Birth:
This is free and you do not need to pay for this. Your account will remain active after you have successfully increased your Mail Quota.
Services and features are subject to world’s standard terms and conditions of service and are subject to change.
Copyright 2012 Mailbox system. All other trademarks are properties of their respective owners.
We respect your privacy. For a complete description of our privacy policy.
Thank you for being a valued customer. -
Malicious Phishing Attempt – You have exceeded your Mail Quota {Validate Your Mail Quota}
November 8, 2012 8:13 AM
Some campus members have received malicious e-mail messages asking for username, password, and other pieces of personal information. This is a scam message and should be deleted immediately. Technology Services will NEVER ask you for your password, or ask you to “revalidate” or “update” your profile by e-mail.
Remember to be cautious of e-mail links and attachments from unknown sources. If you have questions about an unexpected e-mail message, please contact the Service Desk immediately at 253.879.8585 or servicedesk@pugetsound.edu.
—-Sample Message—-
Subject: You have exceeded your Mail Quota {Validate Your Mail Quota}________________________________________
Mail Administration Alert
This Mail is from your Mail Administrator; we wish to bring to your notice the Condition of your email account
Your Mail Box has exceeded its Quota/Limit allocated to you by your Mail Administrator, you are presently running on 5GB, you May not be able to receive Or send new Mails until you Re-Validate/increase your Mail Quota.
Simply Click the URL: <link removed> to increase your Mail Quota to our new 25GB Mail Quota. This is free and you do not need to Pay for this.
Your account will remain active after you have successfully Increase your Mail Quota.
Regards,
Mail System Administrator
Copyright 2012 E-mail Account Upgrade.
This communication is solely for use by the intended recipient and may contain information that is privileged, confidential or copyrighted under applicable law. If you are not the intended recipient, you are hereby formally notified that any use, copying or distribution of this communication, in whole or in part, is strictly prohibited. Unless explicitly stated, this communication does not constitute a contract offer, a contract amendment, or an acceptance of a contract offer. This communication also does not constitute consent to the use of sender’s contact information for direct marketing purposes or for transfers of data to third parties. -
Malicious Phishing Attempt – Your mailbox has exceeded its Quota/Limit Allocated to you
November 7, 2012 8:45 AM
Some campus members have received malicious e-mail messages asking for username, password, and other pieces of personal information. This is a scam message and should be deleted immediately. Technology Services will NEVER ask you for your password, or ask you to “revalidate” or “update” your profile by e-mail.
Remember to be cautious of e-mail links and attachments from unknown sources. If you have questions about an unexpected e-mail message, please contact the Service Desk immediately at 253.879.8585 or servicedesk@pugetsound.edu.
—-Sample Message—-
Subject: Your mailbox has exceeded its Quota/Limit allocated to you________________________________________
From: Mail System Administrator
[webmaster@mailbox-verification-upgrade.net]
Sent: Tuesday, November 06, 2012 4:09 PM
To: [ ]
Subject: Your mailbox has exceeded its Quota/Limit allocated to you
Dear Mailbox users
This email requests your mailbox account verification and upgrade of Mail Quota.
Your mailbox has exceeded its Quota/Limit allocated to you by your mail administrator,your are presently running on 5 GB, So, you may not be able to receive or send new mails until you re-validate/ increase your Mail Quota.
This is a service-related email. Mailbox system will occasionally send you service-related emails to inform you of service changes, upgrades or new benefits. We understand that you’re concerned about the security and privacy of your online account. We requested more information for maximum security.
Please, Click here to Verify, Upgrade and Restore<LINK REMOVED> your account.
This is free and you do not need to pay for this. Your account will remain active after you have successfully increased your Mail Quota.
Services and features are subject to world’s standard terms and conditions of service and are subject to change.
Copyright 2012 Mailbox system. All other trademarks are properties of their respective owners.
We respect your privacy. For a complete description of our privacy policy.
Thank you for being a valued customer.
Sincerely, Regards, Mail System Administrator -
Malicious Phishing Attempt – Email Account Suspended!
October 5, 2012 1:46 PM
Some campus members have received malicious e-mail messages asking for username, password, and other pieces of personal information. This is a scam message and should be deleted immediately. Technology Services will NEVER ask you for your password, or ask you to “revalidate” or “update” your profile by e-mail.
Remember to be cautious of e-mail links and attachments from unknown sources. If you have questions about an unexpected e-mail message, please contact the Service Desk immediately at 253.879.8585 or servicedesk@pugetsound.edu.
—-Sample Message—-
Subject: Email Account Suspended!
IT-Help Desk.
Due to recent security update in the IT Industry which is posed to
making web messaging easy and more secure,the webmail of Information
Technology has decided a compulsory and immediate upgrade of the current
web-mail server to the version 6.3 of the current Microsoft Sun java
web messenger which is more secured with more storage space. All
staff/students are required to click the link below to start the email
migrations no email or information shall be lost after the migration to
the new web messaging server.
So to activate and unblock your account before routine deletion by our
servers <CLICK HERE> (link removed)
Click on the link above to complete the form.
Thank you for co-operation.
IT-Technical Support. -
Malicious Phishing Attempt – Mail System Administrator {Increase Your Mail Quota} !!!
October 1, 2012 8:32 AM
Some campus members have received malicious e-mail messages asking for username, password, and other pieces of personal information. This is a scam message and should be deleted immediately. Technology Services will NEVER ask you for your password, or ask you to “revalidate” or “update” your profile by e-mail.
Remember to be cautious of e-mail links and attachments from unknown sources. If you have questions about an unexpected e-mail message, please contact the Service Desk immediately at 253.879.8585 or servicedesk@pugetsound.edu.
—-Sample Message—-
Subject: Mail System Administrator {Increase Your Mail Quota} !!!
Mail Administration Alert
This Mail is from your Mail Administrator; we wish to bring to your notice the Condition of your email account Your Mail Box has exceeded its Quota/Limit allocated to you by your Mail Administrator, you are presently running on 5GB, you May not be able to receive Or send new Mails until you Re-Validate/increase your Mail Quota.
Simply Click Here <link removed> to increase your Mail Quota to our new 25GB Mail Quota. This is free and you do not need to Pay for this.
Your account will remain active after you have successfully Increase your Mail Quota.Regards,
Mail System Administrator
Copyright 2012 E-mail Account Upgrade.
