Telephone Services

Technology Services is pleased to provide telephone services for the University of Puget Sound community.

We have replaced our analog phone system with a new Voice over Internet Protocol (VoIP) installation. Our analog phone system was almost 20 years old, and was classified as "end of life" by the manufacturer, Avaya, meaning that the phones could no longer be maintained effectively.

Your new phones are now live! Pickup of your old phones will begin on July 30 and continue over the next several weeks. VoIP Introduction sessions are ongoing, and documentation for your new phone is available. As we implement new modules and features of the VoIP system, we will be updating this site, as well as arranging training on an individual and per unit basis. 

For questions and assistance, please contact the Technology Service Desk at 253.879.8585, servicedesk@pugetsound.edu, or by visiting the Tech Center in Collins Memorial Library.

Dialing Instructions

The university's area code is 253 and all campus extensions have the prefix of 879. Ex.: 253.879.XXXX

• On-campus calls - Dial the last four digits of the telephone number.
• Off-campus calls - Dial 9 first to obtain an off-campus dial tone.

Find campus phone numbers for faculty and staff in the Cascade directory.

Need help?

See our self-help documents, including worksheets and phone set user manuals, to assist with your campus phone use.

Contact the Technology Service Desk at servicedesk@pugetsound.edu or 253.879.8585.