Technology Services

Technology Services consists of Client Support & Educational Technology Services, Enterprise Information Systems, and Network and Server Systems.

For assistance, contact the Service Desk at 253.879.8585, servicedesk@pugetsound.edu, through our Online Service Desk, or by visiting the Tech Center in Collins Memorial Library.

News & Projects

• Technology Sessions at Professional Development and Enrichment Conference
  January 4, 2012 11:45 AM
  
  

  TS staff will present on a range of technology topics and tools during the annual Professional Development and Enrichment Conference for university faculty and staff which is held Monday, January 9, through Thursday, January 12. There will be sessions on Buying a New Home Computer or Printer, Google Maps, iMovie, Mobile Devices, Moodle, New to Computers, Photoshop, Presenting with Digital Tools, SoundNet, vDesk, and Web 2.0 Tools.

  Representatives from the Office of Communications will present on using the content management system for the campus website, social media at Puget Sound, and the university’s online image library. Sessions specifically related to the work involved in Optimize Puget Sound include Decision Making and Delegation and Adapting to Change, both of which will be presented by Susan Coskey of BrightSpring Consulting.

  Most sessions are still open for registration. See the conference schedule for more information, including dates, times, locations, and session descriptions. To register for sessions, email trainme@pugetsound.edu or call 253.879.3369 by Friday, January 6.

• Tech Center Hours Extended as Semester Ends
  December 7, 2011 2:34 PM
  
  

  Beginning Thursday, December 8, hours at the Tech Center in the lower level of Collins Memorial Library will be as follows:

            Thursday-Friday, December 8-9, 8:00 a.m. to 10:00 p.m.
            Saturday-Sunday, December 10-11, noon to 10:00 p.m.
            Monday-Thursday, December 12-15, 8:00 a.m. to 10:00 p.m.
            Friday, December 16, 8:00 a.m. to 5:00 p.m.

  The Technology Service Desk will be open Monday through Friday 8:00 a.m to 5:00 p.m. between semesters. However, the Service Desk will be closed from December 23 through January 2 for the holiday break.

• Service Desk Hours for Thanksgiving Week
  November 22, 2011 9:31 AM
  
  

  The Technology Service Desk will close at 5:00 p.m. on Wednesday, November 23, for the Thanksgiving holiday break and will re-open Monday, November 28, at 8:00 a.m.

  We wish everyone safe travels and a very happy Thanksgiving!

• Cascade Upgrade Successful; Follow-up on Account Issues
  November 21, 2011 9:06 AM
  
  

  Planned updates to several of the university’s database systems were performed successfully on Saturday, November 19. Technology Services was able to restore access to Cascade and Cascade Web Forms by noon, and all maintenance was completed by 3:00 p.m., much earlier than had been anticipated initially.

  Services have also been restored to those members of the university community impacted by last week’s account issues. If any remaining problems are encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

  For more information, see our Service Announcements.

• Friday Update on Logon Issues for Affected Staff
  November 18, 2011 9:46 AM
  
  

  Email, Cascade, and most systems requiring a Puget Sound login should be accessible by the 210 staff members affected by yesterday’s account issues. We continue to work on residual issues associated with some of these accounts. Please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu if you experience any problems.

  See our Service Announcements for more information.

  Your patience is very greatly appreciated!

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