Technology Services

Technology Services consists of Client Support & Educational Technology Services, Enterprise Information Systems, and Network and Server Systems.

For assistance, contact the Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

News & Projects

• Fall Semester Hours for the Service Desk
  August 30, 2010 3:16 PM
  
  

  With the start of fall semester, the Technology Service Desk is now open (in its new location in the Tech Center in Collins Memorial Library) during the following hours:

  Monday-Thursday  8:00 AM to 7:00 PM
  Friday  8:00 AM to 5:00 PM
  Saturday-Sunday  12:00 to 4:00 PM

  For any technology-related issue or question, please contact the Service Desk at 253.879.8585, servicedesk@pugetsound.edu, or by visiting the Tech Center!

• Welcome, New Students and Parents!
  August 19, 2010 4:47 PM
  
  

  Technology Services is pleased to participate in several events for Orientation 2010. Please stop by the Service Desk in the Tech Center in Collins Memorial Library for assistance or visit us at one of the following times and places:

  Friday, August 20
  8:00 AM to 3:45 PM – Tech Check at the Technology Services Table in Wheelock Rotunda
  10:00 AM to 3:45 PM – Tech Fair with hardware and software vendors in Wheelock Rotunda

  Saturday, August 21
  8:00 AM to Noon – Tech Check at the Technology Services Table in Wheelock 101
  9:00 to 10:30 AM, 10:45 AM to 12:15 PM, or 3:30 to 5:00 PM – Technology Presentations for Parents in Library 020

  To learn more about technology resources for students, see Technology Services at Puget Sound (PDF).

• Connect Key Employed on Campus Wireless
  August 19, 2010 3:30 PM
  
  

  Over the past year, TS has utilized a product called SafeConnect on the residence hall network to ensure a safe computing environment for all users. On August 18, we extended this system to cover the university’s entire wireless network.

  If connected to the Loggers wireless network with a personal computer, members of the campus community will be prompted to login with Puget Sound credentials in order to download a Connect Key. Once installed, the key ensures connecting computers meet these requirements before accessing the network: 1) automatic updates enabled, 2) anti-virus software running, and 3) no illegal peer to peer programs running.

  After this one-time installation, users will find it much more convenient to access the wireless network. For more information, see our page on the Connect Key.

• Guest Wireless Access Available
  August 19, 2010 3:26 PM
  
  

  We are pleased to provide campus guests with open wireless access through the PS-GuestAccess network. This network does not require a login and will not be sufficient for the type of activities pursued by campus members using the more robust Loggers network. But it does allow guests to access Internet resources such as Web-based e-mail, travel information, and any other website they might need while on campus. This service began Wednesday, August 18.

• New Anti-Spam Filter in Place
  August 19, 2010 3:22 PM
  
  

  On Wednesday, August 18, TS began using a new anti-spam/anti-virus e-mail gateway, Microsoft’s Forefront Protection for Exchange (FPE), to filter unwanted messages. FPE replaces the former product used for this purpose, Sophos PureMessage.

  We are very pleased to make this change since it provides an easier to use, more reliable, and cost-effective solution for managing e-mail. For more information, see our page on the Anti-Spam Filter.

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